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iKeylessReviews 533

3.2
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iKeyless Reviews Summary

IKeyless exhibits a mixed reputation based on customer feedback. Positive aspects include prompt shipping, competitive pricing, and instances of effective customer service, with some representatives receiving commendations for their attentiveness. However, significant concerns arise regarding product quality, particularly with defective remotes and the lack of clarity about whether items are new or refurbished. Customers frequently report difficulties in reaching support, long response times, and frustrations with the returns process. Overall, while some customers express satisfaction with their purchases, many highlight systemic issues that detract from the company's reliability and customer experience.

This summary is generated by AI, based on text from customer reviews

service
62
value
63
shipping
61
quality
62
Georgia
2 reviews
0 helpful votes
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Feed back on services
March 25, 2016

The product is excellent, the experience is excellent, and service is also excellent. And I'm extremely satisfied. Sarah's assistance in furnishing the information to program the remote for the vehicle was awesome in every sense. Thanks for the service. Order # *******

Date of experience: March 25, 2016
North Carolina
1 review
0 helpful votes
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Superior product and service
March 25, 2016

I recently made a purchase from iKeyless and found their website informative and easy to navigate. However, I had made a mistake in my order and then needed help from Customer Service. I spoke with Sarah who provided me with superior online service solving my problem immediately. I would definitely recommend iKeyless and would certainly use them again should the need arise. Order # *******

Date of experience: March 25, 2016
Texas
1 review
0 helpful votes
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Satisfied customer
March 25, 2016

I brought the cracked transponder key case for my 2008 Honda CRV to the local Honda dealer where I was quoted over $200 to replace the transponder key case, laser cut a new key & program the new transponder. I obtained the new key embedded in the case from ikeyless.com & had a local lock shop mill out the key blank--all for about $60. Grateful to avoid the rip off of the new car dealership gouge

Date of experience: March 24, 2016
Kentucky
1 review
0 helpful votes
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Micks Auto Sales
March 25, 2016

My experience with Monya at Ikeyless has been a great experience and will continue to do business with them when I need something again thanks. My reference number is *******

Date of experience: March 24, 2016
Virginia
1 review
0 helpful votes
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Auto Key Order
March 24, 2016

My order number ******* for a replacement key to fit my 2002 Chevrolet Venture was easy to place online and arrived promptly at a very reasonable price. I had the key cut at no charge at my local Ace Hardware Store and it works perfectly. I was delighted with the service and I appreciate Monya and the other folks at iKeyless.

Date of experience: March 24, 2016
Arizona
1 review
0 helpful votes
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Subaru keys
March 24, 2016

Fast for cutting 2 keys and getting the key codes, took to the dealer & in 10 min,'s
Have it programed to the keys!
THANKS AMANDA & YOUR STAFF.
Will tell everyone this is the way to go,

Date of experience: March 23, 2016
Texas
2 reviews
0 helpful votes
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Great service
March 24, 2016

After my recent purchase of a Subaru key fob (*******) Sarah made sure to follow up to make sure I was happy with my transaction. I would highly recommend them.

Date of experience: March 23, 2016
Illinois
1 review
0 helpful votes
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Keyless repplacement
March 23, 2016

Stacey, I found your web site very easy to navigate. My item was delivered in a timely fashion and I had no problem getting my item programmed to my car at my mechanics shop. I would definitely order from your site again if I ever have the need.

Date of experience: March 23, 2016
Utah
1 review
0 helpful votes
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EXCELLENT SERVICE AND QUALITY!
March 23, 2016

I ordered a key fob, and got the product within 5 days and it is high quality. Sarah in customer service reached out to see what service I had. I appreciate that very much. My order number is *******

Date of experience: March 23, 2016
New Jersey
1 review
0 helpful votes
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Always good
March 23, 2016

Bought precut key and alarm fob for Toyota Highlander. Key perfect fit. Had to search you tube videos for programming key and fob, but each worked great. Saved $110
Dave G.

Date of experience: March 23, 2016
Indiana
1 review
0 helpful votes
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I found Ikeyless on the web after having to pay $150.00 to a locksmith when my daughter lost my key when she town to make a key. Another Locksmith charged 70 to make a copy from that one. I ordered two keys from Ikeyless that came in the mail in a couple of days (great mail service) without instructions. I called the company and received the instructions in my email minutes later thanks Sarah. The keys was do easy to program thanks Monya for the positive experience and the great customer you and the Ikeyless company does

Date of experience: March 23, 2016
Washington
1 review
0 helpful votes
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Survey
March 23, 2016

I order two key shells for my Jeep Commander, I was extremely satisfied with the time of the delivery and the shells once I received them. I also was happy with the way Amanda conducted a check to see if I had received my product and was I happy with it. Great customer service.

Date of experience: March 22, 2016
Florida
1 review
0 helpful votes
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Remote review
March 22, 2016

Good web site. Fast delivery. Well packaged. Amanda was good with follow up emails on my order #*******

Date of experience: March 21, 2016
New Hampshire
1 review
0 helpful votes
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Awesome product and price
March 19, 2016

I will purchase from here again and tell everybody what a great product and price. Amanda was extremely helpful and attentive to my needs.

Date of experience: March 18, 2016
Iowa
1 review
0 helpful votes
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Great experience
March 18, 2016

My order ******* was processed in a timely manner and the product was what I hoped it would be. Thank you Sarah for a job well done

Date of experience: March 17, 2016
Illinois
1 review
0 helpful votes
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Honda Accord 709802
March 18, 2016

I'm very pleased with my purchase from I keyless. The remote is very easy to program thanks to help from Stacy and appreciate the follow up from Sarah. Works as advertised as good or better than the factory fob. And looks/feels exactly the same.

Date of experience: March 17, 2016
Florida
1 review
15 helpful votes
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They worked!
March 18, 2016

I found the web site through on line search. I ordered my first Remote with hesitation because it seemed too easy and price was fair. When the item arrived for my GMC truck it had no instructions. I called and spoke with Sarah. Within a short time she emailed me the instructions, the programming worked easily. I ordered a second remote. Everything was included and service was very good. I will be ordering a third soon. Order # *******, *******

Date of experience: March 17, 2016
Washington
1 review
0 helpful votes
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IKeyless has provided me top notch service when I needed additional auto keys or fobs. Great prices, easy programing instruction and quick shipment with awesome customer service.

Thanks, Stacey for my most recent Order (number *******).

Date of experience: March 16, 2016
New Jersey
1 review
0 helpful votes
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Happy customer
March 16, 2016

I have a 2003 honda odyssey and needed some extra keys for the family.
I contacted the dealer and the price they wanted for one key was ridiculous so I figured we would just continue sharing the key. Then I went online and found ikeyless. I was able to buy 3 keys for half the price the dealership wanted for one.
I am extremely happy with the results, no more fighting over a key.
My transaction # is ******* and my contact person. Was Stacey

Date of experience: March 16, 2016
New Jersey
1 review
0 helpful votes
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Very satisfied
March 16, 2016

Hi Stacey,
I want to say that I am very satisfied with my experience using your company. I received my key (order number *******) in a few days and had the key cut at the local hardware store. It works perfectly, and I wish I had done it sooner.
I won't hesitate to use you again in the future and will certainly tell my friends about you.
Thanks,
Pat

Date of experience: March 16, 2016

From the business

iKeyless is your one-stop-shop on the web for replacement keys, keyless entry remotes, and innovative original products only available at iKeyless. With the largest product selections and industry-leading customer service, iKeyless is the best choice for all of your automotive key and keyless remote needs. Come check us out!


ikeyless.com
Louisville, KY, United States