Overview
Ibotta has a rating of 4.2 stars from 4,514 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ibotta most frequently mention customer service, gift cards and great way. Ibotta ranks 1st among Cash Back sites.
I had a percentage back offer for tickets I bought through Gametime on the ibotta app. Initially, I was given the incorrect amount. I contacted support and they made the adjustments in a timely manner.
So I bought a husband missing quite a few items lately and I have to fix the receipt but they missed the any dog food I bought the other day even though I scanned it in the store and it said it was a match.
So I had to fix my receipt because they also miscounted my cracker Barrel cheese that I bought five off and they only credited me for three so that got fixed.
But the dog food got fixed "manually"
(which I'm not even sure what that means because they missed it completely and I had to write them about it?)
Anyways they credited me the 10 cents but the reason I bought it is to count towards my bonus
( it was the last item I needed)
but they sent me an email that if it gets fixed manually it doesn't count towards your bonus!
They also sent me a link to leave a review here which I'm not even sure what that does cuz it looks like it's run by Ibotta but I have never heard of sidejabber.
I'm just very disappointed with the whole thing and afraid to do any more bonuses now if I'm not sure things can be counted even after you contact them. 🙁
Quick response to a question I had. Supported their site.Friendly response...Would definitely recommend Ibotta to friends and family
I never had an issue with submitting my receipts for my rebates. Everything always turned out all right.
After scanning my second item the app went down before I could send my receipt so I missed out on 4.50. My receipt shows the date and time of purchase. I made two purchases but got paid for only one
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If I don't acknowledge it, I wouldn't receive all my cash back. I had to peril orders. One was $ 6.00 and the other one $ 8.00, but one of them I didn't receive
The team at ibotta had worked hard and helped me a lot to get me my rebate. They are so helpful. Great team. Thank you.
I needed help and Ibotta team helped to resolve my issue and wrote out a tutorial. I'm appreciative of their support and relatively quick response.
After having an issue with Ibotta, my problem was resolved! They were quick in responding and solving the issue immediately. Thanks Ariel for your concern! I am a very happy customer! I recommend Ibotta to everyone!
The Ibotta process works extremely well in processing receipts. For the few times that I haven't received cash back, the Ibotta customer service team has always responded promptly and generously. Thank you!
As always Ibotta has GREAT Customer Service. Even when you are wrong they explain what happened and when something does go wrong it is fixed FAST! Thank you
Kamal took care of in a matter of minutes. Great JOB! Thanks, Ibotta
Been using Ibotta for a while now and just Love it. I like trying new items.
I have never received a milestone gift … why?
Ibotta is a great way to try new Products. Very easy to use and the cash back is Awesome
The app missed an item, I reported it and Christina and team had my missing money in my account almost immediately. Great customer service.
My $1.00 any chocolate offer did not initially go through. The customer care team responded quickly, reviewed my purchase and issued my cash back.
I had an issue Walmart online order Ibotta care team was right on it and fixed the issue right away. They were very helpful
Wasn't even aware of cash back item I missed but Ibotta checked my receipt and notified me, giving me the chance to still claim it. Thanks!
Ibottas customer service is like no other! I had an issue today and within minutes someone contacted me. Super impressive! I love this app!
The deals in app and customer service is what keeps me coming back! I get to save lots of money with the cashback offered.
I structure my grocery and shopping list around IBOTTA. The website is easy to use and the customer service is fast and reliable. IBOTTA is truly one of the best things I've used in my life.
Was missing some rebates on a receiot and reached out to customer service today. They already responded and credited my account!
Fast at applying my rebate money friendly and knowledged my needs I would recommend Ibotta for others as well.
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Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for your feedback! We've reached out to you directly to address the issue. Please check your messages and let us know if we can assist you further. Thank you!