Ibotta has a rating of 4.2 stars from 4,504 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ibotta most frequently mention customer service, gift cards and great way. Ibotta ranks 1st among Cash Back sites.
I am having difficulty in redeeming my points and Ibotta team help me a lot. They've been really helpful and patient with me. Never stopped helping until I got my account working. Thank you very much. I appreciate everything you've done
I've had great experiences with Ibotta and their support group. Each time I had an issue, they were able to solve my questions and concerns. This is my favorite rebate app I've ever used. I can't wait to keep using the in the future. Highly recommended.
I selected $2 back on Axe body spray on 4/19 at Walmart. I selected the exact one that is shown in the picture and description. You are saying it is ineligible. What a scam. This is an on going issue with your app and It has yet to be fixed.
In submitting my receipt the app didn't give me all the rebate offers. I used the "missing cash back" tab to report it. And as Ian explained if a system error occurs it could miss an item. He corrected the error and updated my account which in turned added $2 more to my account and meet the "Weekend Cash Dash" for $10. I don't usually have a problem when submitting my offers but when I do the team members are quick to reply and explain everything. I've been using Ibotta since 2017 and have saved $11,303.84! AND a very proud member of their $10K Club.
I had an issue that was resolved quickly. I do hope some changes may occur as a result of the problem but the immediate reimbursement was taken care of. The responses were friendly and efficient. Good experience!
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Answer: Absolutely so true! I earned up just over $100 and when I went to cash out they said I was fraudulent YET I HAVE EVERY RECEIPT and all submissions were valid. It took me months to get to this amount. Hmmmmm Class action anyone?
Answer: Because they deny certain purchases due to cost! It's become a scam!
Answer: I tried to withdraw money for the first time and it said my account was locked because of multiple attempts which was not true.! I sent 5 requests for help in a week and they finally responded by deactivating my account and keeping the 360.00 that took me months to accumulate. They claim I tampered with a date on a receipt and I just crossed off the account number. So they can keep my money that is mine. How can I get my money back?
Answer: Sorry Jenna bit it seems like you're kinda late for that rebate a few years actually. I'm pretty sure that ibotta have 100% absolutely forgot about you and by not I'm sure you forgot about too. :)
Answer: Go to your $amount and cash out and it will say bank or gift card.
Answer: Why don't any product receipts add extra bonus for us?
Answer: You have to email the morons that run their customer support at least 3 times before you'll get the proper amount credited to your account.