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Ibotta

Overview

Ibotta has a rating of 4.2 stars from 4,504 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ibotta most frequently mention customer service, gift cards and great way. Ibotta ranks 1st among Cash Back sites.

service
1,334
value
484
shipping
178
returns
184
quality
359
This company responds to reviews on average within 3 days
How would you rate Ibotta?
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Illinois
1 review
0 helpful votes
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Awesome job
April 28, 2025

I am having difficulty in redeeming my points and Ibotta team help me a lot. They've been really helpful and patient with me. Never stopped helping until I got my account working. Thank you very much. I appreciate everything you've done

Date of experience: April 18, 2025
Texas
1 review
0 helpful votes
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Great Experience
May 1, 2025

I've had great experiences with Ibotta and their support group. Each time I had an issue, they were able to solve my questions and concerns. This is my favorite rebate app I've ever used. I can't wait to keep using the in the future. Highly recommended.

Date of experience: April 21, 2025
Kentucky
1 review
0 helpful votes
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Don't always get the cash back.
April 30, 2025

I selected $2 back on Axe body spray on 4/19 at Walmart. I selected the exact one that is shown in the picture and description. You are saying it is ineligible. What a scam. This is an on going issue with your app and It has yet to be fixed.

Date of experience: April 19, 2025
Mississippi
1 review
0 helpful votes
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Missing rebate & bonus offer.
April 25, 2025

In submitting my receipt the app didn't give me all the rebate offers. I used the "missing cash back" tab to report it. And as Ian explained if a system error occurs it could miss an item. He corrected the error and updated my account which in turned added $2 more to my account and meet the "Weekend Cash Dash" for $10. I don't usually have a problem when submitting my offers but when I do the team members are quick to reply and explain everything. I've been using Ibotta since 2017 and have saved $11,303.84! AND a very proud member of their $10K Club.

Date of experience: April 14, 2025
Utah
1 review
0 helpful votes
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Issue resolution
February 10, 2025

I had an issue that was resolved quickly. I do hope some changes may occur as a result of the problem but the immediate reimbursement was taken care of. The responses were friendly and efficient. Good experience!

Date of experience: January 31, 2025
New Jersey
1 review
0 helpful votes
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..
June 24, 2024

Aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa kk

Date of experience: June 14, 2024
Virginia
1 review
0 helpful votes
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Date of experience: May 21, 2024