HuluReviews 1,179

I have had Hulu for about 3-4 years now. I even pay extra to get it ad-free, which I was completely okay with, the few extra bucks a month was worth it.

But after this most recent update, (which came out about 6 months ago, but for some reason the app on my firestick didn't update until July) it's complete crap.

I've only been able to get it to load a couple of times; it's constantly saying the servers are busy, retry. The loud intro when first opening the app is unnecessary and a complete nuisance. And while the new app "looks pretty", the interface usability is sacrificed. Of the few times I've actually been able to get the app to open, I've given up every single time.

I hate it because there are shows that I watch on Hulu that I can't watch anywhere else. But I'm not paying for something that won't even load. I keep hoping they'll listen to the thousands of people who all complain about the exact same thing, but it looks like I'll be canceling my subscription.

I cancelled for several reasons. The ads, the fee for ad free, and the horrible new update. I called customer service and was told that my account cancels on 9/10/17, so why is my account unavailable on 9/9/17? The only decent show, in my opinion, was Handmaid's tale and that just ended, and Hulu as a waste of money for me. So Hulu, you owe me a day, but you can keep it. I will not ever subscribe again. There are too many other options out there. You have lost a lot of customers because of your shenanigans. Good riddance.!

I was unfortunate enough to fall for the two free months of Hulu with the purchase of a roku 3. The time was cut to one month after I subscribed to Hulu, no explanation. I also subscribed to Cinemax for the free trial however I was unable to access the channel. L changed to showtime and it appears that they were going to charge for that at the onset. I tried to contact Hulu I was unable, so i canceled all of my subscriptions. I CANNOT RECOMMEND HULU TV To ANYONE..

Ok, the commercials are a drag, but I think they come as part of the package for viewing new episodes, so I can live with them. However, Hulu never wants to stream using Chromecast - Youtube, Amazon Prime and Netflix work great, so why is Hulu constantly a problem? I adjust settings and reload the chromecast program and it works for a few months but then stops - so that's annoying. Most annoying: buffering. I pay for pretty good internet speeds, and again, every other platform runs with no buffering, but I can't even make it through a 30 minute show in the morning without it pausing and buffering every 2 minutes or so.

I used to really like Hulu, I think they offer a different variety compared to Netflix. However, I don't like that I pay for this service and still have NUMEROUS commercials, as well as the fact that the operating system is terrible. I watch from my phone, and say I have to take a phone call in the middle of watching, Hulu doesn't save my spot, it starts literally all the way from the beginning and I have to rewatch all those damn commercials. I am currently trying to watch the new season of Bachelor in Paradise and it has booted me off 7 times now and then reloaded on it's own. Disappointed as I don't have cable and can deal with the commercials even though Netflix doesn't have that hassle, but now it can't even fully play a show without having multiple issues.

So I decided to try Hulu thinking i could watch Game of Thrones on Hulu.com on my computer... NOPE! They want you to go buy a their partners devices to watch it. I feel like it is a scam. I can get all the seasons from the library... for free! They want you to add on all of this stuff, my bill for TV is cheaper. Why would i pay for this? I would not reccomend Hulu! I will stick with netflix. Obviously the shows on hulu are not worth my time. So glad i wasted my time creating an account.

Why the hell does hulu have 100 second commercials? It's probably to get you to pay more for ad free. I'm so done with this movie streaming app. It seems like every 5-10 minutes it goes to commercial for 100 seconds or more. The only reason I gave it 2 stars is because it has a lot of shows I like to watch otherwise I think Hulu is the dumbest app out there. Netflix has no commercials but Hulu does? I mean come on at least make it a less time it gets annoying and I'll definitely pay for another month of Hulu ever again. :(

Seinfeld has been freezing on a specific ad for the last month. I called customer service to report the issue. They said they had no idea when the problem would be solved, that they knew about the problem for a while!, and refused to refund the last month. Instead, they give me a "courtesy" month for the next bill and that I would need to call back in a month if it were still not working. The idea that this is a courtesy month is quite ridiculous since the minimum they could do is refund me for a month when the service was not working properly. I guess my frustration with the service and my time waiting for and then speaking to customer service are worth nothing. Stick with Netflix!

Hulu must have hired new people, because whomever thought this new update was a good idea is an $#*!. First of all I can't watch the shows in "My Stuff". Like what is the point of having favorites if its going to queue "Curious George". I hate Hulu and am really considering cancelling my subscription after this month. I ran away from Cable but thinking about going back. Hulu has made changes that has and is alienating their customers for a. In order to compete with TWC/Spectrum /Netflix... Etc... they have made changes that doesn't listen to the customer but otherwise wanting to compete. I am so disappointed, secretly waiting for another competition to come put Hulu out of its misery.