HuluReviews 1,179

We're trying to extract AT&T from our lives. DirecTV must go after serving us since 1988. AT&T RUINED them. We signed up for Hulu Live + Enhanced DVR + No commercials... every option available. Here's a list of concerns that we've been, thus far, unable to resolve.
We pay an additional $15 for the privilege of forwarding through DVR'd commercials. We also pay an additional fee for unlimited screens. We also pay an additional fee for no ads -- and here's the best part... there are STILL ads. I'd say Hulu nickels and dimes us, but the fact is it's not nickels and dimes, it's $15's every time you turn around. Unacceptable.
As if the Fast Forward fee wasn't enough, using our AppleTV, we are unable to fast forward with scrub/preview so that we can see WHEN the commercial is over. Hulu simply pauses the screen while the clock advances. No solution. Premium price. Unacceptable.
We have all Sony TV's. Hulu Live will not play on them. Hulu blames Sony. Sony blames Hulu. Guys- get over yourselves. We bought Sony hardware and we want(ed) to purchase Hulu content. That shouldn't be an issue. Unacceptable.
We set up "My Stuff" with the shows that my wife and I watch. We were immediately presented with a very nicely laid out menu of shows... but they report 39 unwatched, 53 unwatched, and so on. That would be handy if accurate, but there's no way to mark episodes or seasons as watched without going into each episode, fast forwarding, and letting it end. That's absurd and negates the value of the aforementioned attractive menu. How would we know when new episodes were available? Unacceptable.
Our internet tested with a 60ms latency. Netflix doesn't mind, Amazon video doesn't mind, AppleTV doesn't mind. Their services all work flawlessly. Hulu... most DVR'd shows will not pull up. 4/5 tries ends in failure after 2-5 minutes of waiting. Unacceptable.
How do you think my wife feels about me cutting the cord and buying Hulu? Why aren't there more accurate portrayals online when I checked reviews? I'm dumbfounded by how bad this experience has been. It's not even close to par.
Change my mind.

Okay I got this one year black Friday thing for a buck a month. Good enough to try it out. Didn't really need it got way too much to watch already. But I tried it.

Watched a movie or two, no biggie, seemed like the normal amount of pauses for ads.

Then I watched an episode of Seinfeld a week or two later. An OLD show mind you.

Hulu thought it necessary to stop my watching Seinfeld FOUR TIMES in the first 15 minutes and show me at least two ads each time! I was like WTF? And the show was only half over! It blew my mind LOL. So I didn't even finish watching it and haven't even looked at it since. Deplorable. There's far too many things to watch free with limited ads, like Prime. Hell, get a VPN for 100 bucks a year and download almost anything you can name, with no commercials at all. This Hulu is definitely NOT worth paying for, I hate it for 99 cents a month, definitely would never buy it for any more. Their little Black Friday "plot" to get people in the door real cheap is backfiring largely on them I'm sure.

I was so disappointed with Hulu. I own a cabin an hour from my house. I purchased the largest package that Hulu sells thinking i could watch Hulu live in my cabin or home and get rid of my huge att U-verse package at my house. Surprise I can only watch Hulu live from one location. I can buy a chrome cast and can stream either att u-verse or Hulu. The difference is I have to buy my home phone and internet so I get more from att with a bundle. Hulu I used to love pandora, Sirius and Spotify killed it. What new company is going to kill the fat pigs that are trying to eat this new market. Hulu blamed the federal government so I wrote to my senator to get the truth. I cannot imagine anyone cares what is thrown into a streaming service, it seems like a lame excuse to get the consumer to multiple buy the same crap.

Although Hulu has wonderful TV shows I cannot watch any of them because every couple of seconds the show starts to load. Or it says connectivity problem and there's no way to get out of it but quit. I pay $100 a month on my internet alone and my router is in the very next room there should be no freaking reason that this is happening this is the only app that happens on and it's so infuriating. I will be canceling my subscription ASAP what a joke of a company! Don't waste your money

Will never use Hulu again. Don't trust them! Shady business practices! Signed up for the big Black Friday $0.99/month for 12 months deal just over 2 months ago & decided to add the 7-day free Hulu Live trial only to be told when we decided against keeping the Hulu Live that we could no longer keep the deal we were on & had to pay full price. WHAT A SCAM! So you're actually punished for trying out an added upgrade if you don't keep it. The woman I spoke to said she understood my frustration but just basically kept saying over & over again that it was their policy as if reading from a script. Management is AWFUL. Asked to speak to a manager twice, both times put on hold only to be told they would not come to the phone. Wow. I will never be back and will make sure I let anyone and everyone know about the scam they're running. Couldn't afford their big deal they offered so now they've found a way to SCAM people out of it. Horrible business practice. Will be sticking with Netflix & Prime.

Went through three customer service reps. No supervisor was present to handle my complaint of poor customer service. I felt like I was talked down to by the reps representing Hulu. They follow scripts which restricts them to getting to problem sooner. I asked the last rep to have her supervisor call when he or she gets in because they do not work at night. I am still waiting of the supervisor's call eight hours later. Don't waste your money with Hulu. I went back with YouTube TV.

Ok, is anyone else having a problem with recording on Hulu Live? It provides 50 hours of recording in their monthly fee. I have used it, sometimes to about 25 of the 50 hours; however, when I catch it up, and there is actually nothing recorded, it says I have fewer hours remaining. It started out with deleting 2 hours of recording time; now it is up to 6 hours of recording time that is now unavailable. I phoned, and they said they have recognized this problem and are working on it. But this has gone one now for over three months; you would think they would have solved this problem by now. Is anyone else out there experiencing this problem?

I have Hulu movies package. To tell you the truth I got Hulu special offer doing the holidays which offers a $1.00 for a year and the movies they have on there sucks. I barely watch the dam thing. I'm checking out Amazon free movies they show better 100 percent movies than Hulu and Netflix is better than Hulu. The only thing wrong with Netflix is you have the same movie, you barely get updates. So over all Hulu really sucks with selection of movies they show. I don't even watch the dam thing Hope they get better. Hulu try showing some of the movies prime video show, and you would great.

Surprise! Hulu has begun to jump on the bandwagon of price hikes. Signed up for Hulu + Live TV package for $39.99/month in July 2018 and just got an email saying they'll be raising it to $44.99/month. Absolutely absurd! It hasn't even been a year that I'm with them and they're already raising the rates. The entire point of switching to Hulu was to save $ but they seem to be going in the same direction as the larger companies. I called and spoke to a "supervisor" named Kenya whom sounded like she was 18 years old and had no no customer service skills at all. She basically said the reason for the price change was because they've added a lot of channels over the years. Ummm, all those channels were already there when I signed up. She couldn't help me and basically said it's my choice if I want to switch. Hulu is becoming a scam! Searching around for alternative options right away.

I would much rather Netflix over Hulu anyday, at least when you search for a movie or show on Netflix the results will show what you CAN watch instead... Upgrade to a plan that's more than double your current price and then, only then are you able to watch Hulu's shows that are on your screen. Unfortunately this does not even work, they want you to pay over $30.00 on top of your original payment - and you still can't watch what you may be looking for. In my opinion DON NOT, I REPEAT DO NOT pay anything for Hulu, they are the full definition of a SCAM!

My account with Hulu was hacked after I cancelled my account some months ago and these 10 folks got it going again... and have been using it illegally... I have password security. Never gave my password out to anyone. I'm from WYOMING NOT LA but they refused to give my money back and charged me for future use even though NOT using. Reporting to my bank and negative reviews for Hulu every place I can place them to warn folks not safe and not cooperative when hacked. Terrible! Find another streaming service.