HuluReviews 1,179

I've had hulu for one and a half years now and i would not recommend this site maybe the only reason i'm keeping it is because some shows i can't get on netflicks. Some of the older tv shows will skip through frames fast in spirts or if i am watching for a time hulu will just exit all on it's own without me doing anything. As a fact all shows i watch sometimes the picture will speed up the go back to normal frames. I checked to see if it was my tv but it isn't. And in order for me to watch movies i like i have to upgrade to a more expensive package. Hulu sucks and the only reason i have it is because it came with my phone pakage. Get your app straightened out already

I have had Hulu for many years. I started out with their free PC service but when I started paying for it to use on other devices that's when the issues started. I get connections errors, loading errors or its just not working all the time and when you call into have them fixed they blame it on you or the device you are using when it is very clearly an issue with their service. If you enjoy throwing money away, go ahead and get Hulu but if you value your money and your sanity just use Netflix or some other streaming service.

1. You can choose another streaming source, but if you have a HULU subscription, it takes an act of dark magic to get HULU not to override your choice. HULU is not good enough on it's own to pull the cable plug, limited program choices, 99.5% of which you could watch commercial free on other streaming networks for Free. The reason to have HULU is for handful of shows other streaming networks don't have. The movie choices at HULU is extremely limited compared to Prime and Netflix. I just spent 15 minutes forcing HULU off so I could watch a show in Prime, because that particular show is not free on HULU. DEAR HULU, YOU CHARGE SUBSCRIPTIONS SO STOP CHARGING PER EPISODE OR SEASON FOR MORE THAN HALF YOU LINE UP, then you'll be a streaming service worth the subscription price.

I signed up for a free trial, and put in payment by Paypal, which was promptly charged $12.63 at that point immediately, instead of when the 2nd month starts.

I called the number listed on Paypal email receipt. I explained this, and the woman said that's a matter with Paypal. I said it was Hulu that charged me, Paypal is just the payment processor. She repeated that Hulu would do nothing. I said that was ridiculous, then she hung up.

I called back and explained was just happened, and this rep was helpful. She said she would refund the money, and look for that in 3-5 days. About an hour later I received an email from Paypal saying I had a refund from Hulu in the amount of $8.41.

I will of course be cancelling in about days, and let them keep the difference of $4.22. And that's the end of using Hulu.

Hulu promoted a Black Friday deal $0.99 per month for 12 months. The deal was so great that their servers crashed on account of the general public interest. I contacted customer support on Black Friday via their customer chat online and was advised by a representative to simply try back in an hour I tried back multiple different times to no avail. Called customer service today and was told there was nothing to be done out of luck. Very disappointing as I would have been a new customer

Hulu gives you a trial period of Live channels based upon your zip code. However, after a month they switch you to a different city with less channels and drops the ABC network. Their explanation is that the address of my internet provider is in that other city (where I don't live) and that there is nothing they can do about it. There is zero reason to have Hulu Live when I can't even watch a major network on it when the much cheaper Hulu allows me to see the show the next day.

I was extremely happy to find out that hulu.com had a cyber Monday deal for $12 for 1 year, I got home and tried to subscribe around 10pm, but the hulu.com website will go into temporary not on service, I tried 200 times with out any luck, the next day I contacted Hulu.com via chat, and all they can say is sorry, but you may subscribe today for $5.99 a month... REALLY after wasting hours trying to get the $12 a year deal... I'm done, Netflix never disappoints their customers

When it comes to entertainment, I prefer watching movies to other forms of entertainment. This is also the case for most people I love. After subscribing at hulu.com for movies, I have been enjoying the movies I like, at a very cheap price. The most interesting part with this company is that the movies can be accessed from a wide variety of devices with different operating systems. There is also a 24/7 customer service support system which is very responsive.

Want to see an example of how terrible HULU is? Go into movies and then genres and the classics. There are 14 choices. 5 are old James Bonds and 6 are old cowboy movies. There must be at least 5000 movies that would be called classics at HULU has a poor selection of 14.

I'm done. HULU sucks and has gotten worse and worse. I don't feel like I'm getting any real value and I certainly don't think HULU is making any effort to provide good programming.

Goodbye Losers!

I tried Hulu but shortly after cancelled bc my internet provider offered me a great TV deal. Nothing wrong with Hulu itself but the customer service is RUDE! I was charged after I cancelled (no biggie) so I contact Hulu via chat. FIRST I was asked my birthdate - um that's not normal for any customer service chat line. SECOND he never asked me any questions other than email/birthdate. I sat on the line waiting for him to ask "how can I assist you" or something. I finally asked him how do I get that charge back and double check the account was cancelled. His reply was "i already cancelled and refunded" so I asked how long will it take to see refund... his reply "check email what else do you need?" Hmmmmmmmmmm well ok then. So I in turn asked if he was a customer serivce rep bc most ask questions - HELL they apologize for the issue. I GOT NOTHING!

Maybe he was having bad day but I didn't want to take that survey without letting him know I was not impressed with his customer service skills and I told him to have a good day.

BREON G - Hulu rep