Hottexhaust Reviews Summary
The company has garnered a generally positive reputation for its product quality and prompt delivery, with many customers expressing satisfaction with their purchases and the competitive pricing offered. Customer service is often highlighted as responsive and helpful, particularly in addressing inquiries and facilitating quick shipping. However, concerns arise regarding order accuracy, complications with returns, and occasional service delays. Some customers reported difficulties in reaching support, indicating a need for improvement in communication. Overall, while the company excels in product offerings and delivery speed, enhancing the returns process and customer support accessibility could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
I will use you in the future
Great so far. I haven't opened the box yet but I assume it is complete.
I had questions about the exhaust system and the customer service team that spoke with me through the chat were very helpful.
I was waiting for my exhaust system to be shipped and the customer service team that helped me still kept up with being professional and very helpful in informing me why the exhaust system did not ship yet. Overall very happy with how they do business.
Been looking for days and calling everywhere with no luck for this model very good service. For what I received and only have to bolt it on with no welding or extras, I am completely satisfied. Glad I found you.
Thank you for the free shipping and 25% off coupon
Fine
Great price. Easy to use website. Quick shipping.
Good prices with good helpful staff
I wanted to pay directly through Paypal fast checkout, however, payment was in USD instead of CAD.
I placed my order online, however, after 2 days of no progress with the order status, I called and found out the product wasn't stocked, but Hottexhaust was able to get me set up with a stocked alternative, and was at my door the next day.
Nicholas was awesome, thanks for the help
The website is easy to use. Offers several alternatives. Shipment tracking was poor. It took 2+ days to show packagemovement. I got the information by calling customer service, which was helpful.
Great service prior to purchase. Agent supplied complete information.
Simple and straight-forward. Best prices I could find!
Fantabulous, especially the 25% off! Thank you, Taylor, for helping me via the chat!
It arrived circa 12:30 pm Monday, May 7. Looks good.
Nicolas was very helpful and answered all of my questions. If delivery of my part goes as smoothly as ordering has been I'll be very impressed with your company. Update- I received my order when it was promised. As far as customer service and delivery time are concerned I couldn't be happier
Très bien!
Easy great price thanks
Awesome shopping experience!
Very easy and understandable process.
Excellent price, quick shipping
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members