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Hottexhaust Reviews Summary
The company has garnered a generally positive reputation for its product quality and prompt delivery, with many customers expressing satisfaction with their purchases and the competitive pricing offered. Customer service is often highlighted as responsive and helpful, particularly in addressing inquiries and facilitating quick shipping. However, concerns arise regarding order accuracy, complications with returns, and occasional service delays. Some customers reported difficulties in reaching support, indicating a need for improvement in communication. Overall, while the company excels in product offerings and delivery speed, enhancing the returns process and customer support accessibility could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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The price is right. And I had a quick response from the online chat. Shipping took forever but that wasn't hottexhaust fault. My exhaust system ws on back order. I am quite satisfied with the overall experience. Everytime i called or emailed to check on the back order status they checked on it right away.
Fast and painless ordering. Chat was informative.
Great price, great customer service, fast delivery! Absolutely Nothing to complain about.
Easy
I received my ready to ship email days ago but haven't received notification that it has shipped yet. The order process had a hiccup but I preservered because the price was so good and free shipping on top of it.
Vary clean
Best price online. No Problems...
Easy and the only place I could find what I needed at a great price. Thanks
So easy to navigate and the prices are great. Will tell all of my friends
Great on support which is why I bought it here
All is good
Disappointed in the sound, I'm hopping for better results in performance
I was overall very impressed with my entire experience from the customer service answering my exact questions about the exhaust to the fast shipping. I am very satisfied with the product an will be ordering from you guys again when I need accessories for my truck in the future.
Quick response of my questions from sales rep. Received my order in less than a week without any hassles. It was the part that i ordered complete with all the necessary clamps. It was my first time ordering from hottexhaust so i was a little worried about getting a different part from what i ordered, but i am very satisfied with my experience. Great service, great prices, and quick delivery.
Very easy.
Great pricing and discounts. Fast shipping.
Good price and good delivery
Chat (especially Taylor) was a big help in finalizing my decision...website was very easy to use. Price seems great, now I just hope this part fits and allows my car to pass smog check.
I found the part I need and with a discount. Thank you! It was super easy to install, easier than removal of the old part. Thank you!
Easy!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members