Home Cinema Center

I am a first time customer and my experience was very good the person that helped me place my order was very helpful seemed to be experienced and
Overall placement of my order was easy. This was such a treat ordering online especially considering it was a large purchase with very large furniture pieces. The website was easy to use.

The pricing was very reasonable, and the follow-up emails, texts, and phone calls provided a very satisfying experience. I'm very happy with the process. Our living room and dining room sets arrived in perfect condition and look amazing in person., so much better than the photo could do justice.

We have never experienced a better company from beginning to end than this one. I spoke with the sales team when I called to get a delivery estimate. She was open and honest and very informative. Our couch came earlier than expected. We received an email to confirm we would be available. The delivery was flawless.

Very professional. Also, $650 less than everywhere else for the same couch! Absolutely so impressed with this company. We will definitely order from here again!

I was skeptical about buying two rooms of furniture online, but the savings equaled so much that I thought I would take the chance. To be quite honest, I have never had good experiences with buying larger household items online, UNTIL NOW.

HCC customer service, has been exceptional. From placing the original order, all the way through delivery, I couldn't have asked for a more pleasurable experience. Not only did they sell the exact furniture pieces I was looking for and sell them at the lowest prices that I would find anywhere, from the local furniture retail stores, all the way through all the discount online furniture dealers, they also followed that up with absolutely awesome customer service. HCC will be my ""Go To"" furniture dealer from this point on. So happy I found them!

Do not purchase from this company. While the sales process is smooth and delivery is acceptable, the after-sales support is absolutely terrible. They require you to email for assistance, and their phone number is strictly for sales. If you try to raise concerns about their lack of email support, they will hang up on you.

After months of being given the runaround, I called again, only to be told—yet again—to email support, as if I hadn't already tried that three times without any response. Their support team is completely unresponsive. I eventually had to troubleshoot the issue with our electric recliner on my own and discovered I could fix it with a $10 replacement power supply.

Had I known the problem was this simple, I wouldn't have wasted over six months emailing their so-called support team to no avail. I didn't even expect them to fix the issue for me; I just needed guidance on what part to order and was more than willing to pay for it. I explained all of this in my emails, but they never bothered to reply.

This company has the worst customer service I've ever experienced, and I cannot recommend them to anyone. Even if you're tempted by lower prices, the lack of support makes it absolutely not worth it. Save yourself the frustration and choose a more reliable company.

I read many complimentary reviews which is one of the reasons I chose HomeCinemaCenter. Price was considerably less than other sites and customer service was most helpful with a question I had before ordering. I checked the color upon arrival and it is as shown in the photos

The entertainment center arrived safely and fits our room perfectly. Even all of the glass shelves arrived safely. Thank you for great customer service!

Easy online ordering experience. Most competitive price for the set. I was trying to match other furniture in my house and this was a bit lighter in color. Was able to darken it up with furniture polish and now it looks perfect! Shipping speed was amazing!

Paypal financing was great option with purchase from HomeCInemaCenter. Shipping service was very fast. Thank you!

I could not ask for a better person to lead my family to purchasing a bedroom set which was a major purchase in our lives. Angie was extraordinary.
A gem of a person and we cannot thank her enough for the ease of the transaction.

All things were clear. She walked us thru everything. Financing and
How to navigate ever aspect. We appreciate her. Outstanding person and representative. ORder was delivered and we love out new set. Thank you!

HCC removed all skepticism associated with online furniture shopping. From the time I clicked the purchase button up to the delivery everything was perfect. I was assigned a representative named Kelly who kept me informed of every move of the entertainment center.

Once the entertainment center arrived at my home it was assembled without a scratch. I would definitely recommend HCC to my friends and family. Excellent purchase and beautiful product!

I'm very happy with my purchase. My sectional was delivered sooner than expected. The entire family loves this new set. Excellent communication - very friendly delivery crew! The price was great we

Good job.

"Purchased a dining room table and 8 chairs and am so happy with this purchase. The quality is great and at such an affordable price. There is a design element (gold line) on the table that was hard to see in the online pictures but I actually really like in person. The delivery process was seamless and it arrived within the estimated delivery window.

Allison, the manager at HCC was so helpful and gave us constant updates on our order progress and followed up post delivery to ensure the delivery was successful and satisfactory. The local delivery team was wonderful as well. Arrived well within the delivery window and they called ahead to give an update when they were close. They were courteous and put everything together quickly while being mindful not to damage anything.
So excited to put this dining set to use for upcoming summer break."

I ordered a bedroom set from HCC and later a dining room set. Local stores were hundreds more and also charged for delivery + tax. The bedroom set took one week to arrive and the sofa about the same (this included waiting for the local delivery contractor to be in my "area").

I appreciated the sofa pictures with dimensions shown on the website, as well as update emails that show where in the shipping/delivery process your order is. Excellent company and amazing customer service!

Was skeptical, but did my research and decided to order a table a few weeks back. The deal was amazing, but the experience was even better. I received frequent communications, including a notification of when my payment was processed. Kayce was my contact, and she kept me informed every step of the way. The delivery company was timely and efficient, and the table was in perfect condition. This experience was far better than my recent experiences elsewhere, including with a well known national furniture store.

No comparison! These sturdy, Catnapper recliners exceeded all of my expectations! The quality construction has the imports beat, hands-down. I chose a couple of the Nolan Recleiners. Delivery was early; assembly was not needed and two well-packed pieces.

The price was actually little less than the imports I checked out, and the value--again, there's ""no comparison."" Thank you, HCC If it had not been for you, I would not have found this! You were helpful in answering all my questions ahead of time, making it easy to do so and delivering answers quickly.

I usually do not buy furniture online because you never know what you will get but I just loved this style of this dining room set so I went for it. I am so happy I did because it looks just like the pics online and it is very high quality wood for the price!

HCC was great to work with as well, I got my order shipped and delivered all in about 9 days.Thank you so much for the superior service and product! I really LOVE my dinong room set. I'm lookin gnow at what other rooms I can do over. :)

From the first contact with HCC, TiffyTan kept in touch with the progress of our order. It arrived in the time period we were told.The delivery service was awesome. White glove service. They set up the bed frame, and and installed the mattress and box spring. I would recommend them and I would use them again. Thank you.

Ordered in early April. They don't give a delivery date till after you pay, then said approximately mid May Its now July seventh, and I don't have my furniture yet, no updates, no communication, everytime I call it's the same rude disgusting person, and he doesn't even listen, just cuts you off mid sentence, and says customer service will contact you in two business days, customer service never calls back. Buyers Beware save yourself some grief, don't use this company. Those 5 star reviews are not real, they only put those on to get their average up from 1 star (all the real customers)