Hily Reviews Summary
Hily has a rating of 3.1 stars from 173 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hily most frequently mention customer support, new people and good app. Hily ranks 21st among Dating sites.
I'm not sure if some people should even bother using this app. When I use it I thought it would be more like facebook or even whatsapp, I thought it was going to be an easy to use like the ones I mentioned but no, one has to pay in order to chat with someone. Why should one pay to chat with someone and it's to expensive
This app is soo amazing, I've met Soo many amazing, different people who are just above and beyond. You suck at finding someone, friends, love meeting new people? Hily is the place for you my Friend.
Thank you so much for such an amazing review Mark! Our developers have worked tirelessly to ensure our algorithm shows you the best possible matches, and it warms our hearts to see that you have been enjoying it so much! We at Hily work constantly to always innovate and further improve our app, and if you have any suggestions on how we can do so, please do not hesitate to let us know through our in-app live support chat or through support@hily.com. Your opinion is invaluable to us!
This is a very barebones dating app, there's really nothing special about it. They try to promote this livestream feature but honestly that's not what dating apps are for, if I would want to watch a livestream I'd go to IG or twitch. After that the app just feels barebones, just another Tinder copycat. It's functional tho.
Hey there Manuel. Thank you for taking your time to review our app! I’m sorry to hear that you did not enjoy our streaming feature in Hily. We aim to regularly innovate on the concept of a dating platform to keep things interesting, and the ability to go live is one of our such innovations. If you have any ideas or suggestions on how we can further improve Hily, please do not hesitate to let us know through support@hily.com. Your opinion really matters to us!
App is totally flaw and badly develop. Thers is no allignment of text and data is also not useful, color choice is very bad. Really need ro work on this.
Hi there, and thank you for reviewing Hily! Your opinion is very important to us and we would love to hear more about your experience with Hily. Why did you not enjoy your experience? Perhaps there’s something we can do to increase your satisfaction with Hily? In our app, we put user experience above all else, and we would love it if you gave Hily another chance! Remember that our live support chat is always there for you if you happen to have any app-related questions or suggestions, and we are always open for feedback!
Lame app, it is super costly to use and enjoy. There some sketch and scary users. Poor customer service.
Greetings Brandon. Thank you for taking your time to write this review! I’m very sorry to hear that you did not enjoy your experience with Hily. I would like to mention that while our app has paid features in the form of premium subscriptions and other features, they are completely optional, and all of the base features are completely free of charge. Additionally, our moderators work tirelessly to make sure there are as few suspicious users in Hily as possible, and I am very sorry to hear that you have encountered enough of such users that it made your experience unenjoyable. We vow to continue improving our app, and perhaps in the future it will be the go-to dating platform for you!
Total RIPOFF! They treat us users as cash cows, you cant really do anything if you do not pay premium. Ads are very annoying!
We appreciate your feedback. It pains our hearts to hear that you’ve fallen under the impression that we aim to rip off any users. Firstly, I would like to clarify that that is not the case at all, and our primary goal is to ensure user satisfaction! Additionally, I would like to mention that Hily can be used completely free of charge, as all of the basic features are free. While additional features can be acquired through in-app purchases, they are absolutely not mandatory. If there’s anything else we might be able to help you with, please do not hesitate to contact us through support@hily.com, or through our in-app live support chat. It’d be our pleasure to help you out!
Usé esta app durante la cuarentena para entretenerme en el tiempo libre y terminé conociendo muchas personas interesantes que viven cerca mío! Puedes elegir personas dependiendo de muchas de tus preferencias, incluyendo los signos compatibles con tu signo zodiacal!
Excellent application to meet new people, with many functionalities and features that make it unique.
HIghLY recommended! :)
We really appreciate you taking your time to write such an amazing and positive review! It warms our hearts to hear that you’ve been enjoying Hily so much. We always strive to further improve our app, and if you have any ideas or suggestions on how we can do it, please be sure to let us know through support@hily.com or through our in-app live support chat. Once again, thank you for your review!
I used Hily for a few months and it was a great experience. I got to know a lot of people and even meet some of them. The free features they offer are very complete and I think it´s a great option for a dating app. I really enjoyed it!
Hey Mercedes. Thank you for your review! It warms our hearts to see that you are enjoying your experience with Hily so much and that you have been using it for so long. We really appreciate your feedback, and we always welcome new and innovative ideas about how we can further improve our app. If you’d like to share some ideas with us, please do not hesitate to contact us through support@hily.com. Your opinion is invaluable to us!
It's a great dating app because we can meet a lot of people around the world. Though a lot of ads will bother you.
Hi there, and thank you for taking you time to write this review! We’re very sorry to hear that you found in-app ads to be bothersome. We will forward your feedback to our developers, but in the meanwhile I would like to mention that you can always remove ads by upgrading to Hily premium. Purchasing premium will also give you a myriad of great features that will even further improve your experience with Hily. Once again, thank you for your review!
After updating and using for a weeks. The app was good but the down side is you need to pay the subscriptions it feels that they askig a lot of money and some of account is not legit they need to investigate further to remove all fakes accounts.
It pains our hearts to see that your experience with Hily was diminished due to ads and the presence of fake accounts. Your opinion is very important to us, and it has been passed to the relevant department. In the meanwhile, I would like to mention that our moderators work tirelessly to make sure that there are as few fake accounts or other violators as possible. We strive to maximize user satisfaction, and for that we will continue to work even harder to further improve your experience! Additionally, it should be noted that while Hily premium will give you new features, you can still fully use Hily and all of its basic features completely free of charge. Once again, thank you for your feedback!
I've been using this app for a month now and I really like the way it is designed. It's very easy to use. I also met so many fun people through this app. It is surely a greatly designed and moderated dating app.
Thank you for such an amazing review Nelly. Reading this brightened my day! I’m very glad to see that you are enjoying your experience so much, and if there’s anything we can do to even further improve it, we’d be more than happy to help. You can always contact us through our in-app live support chat, or through support@hily.com. I hope Hily will continue to bring happiness and joy into your dating experience!
I would have never guessed that being on this app I would have found the love of my life! We are married and couldn't be happier! Dating apps really do work, don't they? Thanks Hily for giving me the love of my life
Thank you so much for sharing your story with us Jacob! It brings us copious amounts of joy and pride to hear that you have found your significant other through Hily. We wish you good luck in your marriage, and we hope that you will only continue to grow closer to your partner as years of marriage pass by.
I enjoyed using this app for the most part. I came across a fake profile and when I reported it it got deleted immediately. The live stream option is fun and rare for dating apps, so I think you should give it a try if you're looking for something different.
Hi there Jeffrey. Thank you for sharing your experience on Hily with us! Our moderation team will be delighted to hear that their performance was so appreciated. Additionally, I’m very glad to hear that you enjoyed our live streaming feature! We constantly aim to improve our app to the best of our abilities and you can help us greatly by sharing any thoughts you might have. You can always do so through support@hily.com, or through our in-app live support chat. We value your opinion greatly, and we’d be elated to hear you out!
Well done app. Good features, amazing interface, a lot of users around. Also you can use it for free and some features always unlimited.
Hello Aro, and thank you for such an amazing review! We’re really happy to hear that you’re enjoying Hily so much, and that your experience has been so overwhelmingly positive. We always strive to improve our app to the best of our abilities, and if you have any ideas on how we can do so, please do not hesitate to contact us through support@hily.com. We value your opinion very much, and we’d be more than happy to hear you out!
It is somehow a good app but it didn't satisfy me because I need to spend a lot of money just to use it without any ads. Anyway, it is given that most apps now a day are full of ads.
Hi there Michelle. Thank you for your review! I am very sorry to hear that your experience with Hily was hindered by ads. I would like to mention that purchasing larger packages of Hily Premium will allow you to get the most value out of your purchase relative to the price, as the longer the subscription period, the better value you get. Our primary goal is to always strive to improve user experience, and your opinion is very important to us! If you happen to have any ideas on how we can further improve Hily, please do not hesitate to let us know through support@hily.com. It’d be our pleasure to hear you out!
This app is not good because reading messages is limited unless you pay a subscription. When the app is also updated, it will not open.
Hi there Dianna, and thank you for your review. I’m very sorry to hear that you did not enjoy your experience with Hily, and that due to technical issues, you were no longer able to use the app. Please be sure to contact us through our support Email address at support@hily.com, so that one of our agents can help you solve this issue. Additionally, I would like to mention that reading messages is absolutely free of charge, and as long as you match with users, you can chat with them without any restraints at all. We do have a premium feature called “Chat request” which allows you to chat with users without matching, but it is completely optional.
`Ideal App for those who are looking for someone outside their area
PROS
- Easy to sign up
- Fast Loading times
- Zodiac feature helps a lot of users
CONS
- More FREE Features if this App wants to compete with other existing Dating Apps
- Availability for other Countries
- Limited Notification
- Sometimes "&" became "amp"
Dear Jericho, thank you for taking your time to write this review. I’m very sorry to hear that you had location issues while using Hily. The app shows you all of the active users within your given distance filter, however, once you run out of them, you will begin to see all active users. We’ll do our best to populate Hily with new users so this issue does not occur anymore in the future. Your feedback is very important to us, and if you would like to share a more in-depth review or inform us of any other issues interfering with your experience, please do not hesitate to contact us through support@hily.com, or through our in-app live support chat. Thank you for your understanding!
This app is easy to understand and use, so I can personally say that it's user-friendly. The only thing that bothers me are the ads, but fortunately, they're not as consistent and they simply pop up from time to time. Other than that, I don't really have major issues with this app. Hopefully, this app continues to improve more in the future.
Hey there Saph. Thank you for the positive feedback. Our team tirelessly works to improve user experience as much as possible, and hearing that you enjoyed our interface so much makes us incredibly happy and proud! I’m sorry to hear that the ads have caused you any kind of inconvenience, but I would like to mention that Hily payments are not obligatory at all, and you can use all of the basic features completely free of charge. However, you can always try out our Hily premium subscription which gives a number of bonus features which will be sure to upgrade your experience to the next level! If you’re not sure whether you want to make a purchase or not, we highly suggest trying out our free trial to see whether it is for you or not. If you happen to have any other questions or issues, please do not hesitate to contact our support team at support@hily.com, or through our in-app live support chat. It’d be our pleasure to help you as quickly as possible!
60% polish of the app. You can still improve it so that the people will like what they see in your app and will continue using it. More interesting content means more customers
Hi there, and thank you for sharing your feedback with us! We value user experience above all, and our developers work tirelessly to improve Hily at all times. Your opinion is very important to us, and we’ll work even harder to ensure that we constantly innovate and add new stuff to do in our app. If you have any specific ideas, please do not hesitate to contact us through support@hily.com. Your help would be greatly appreciated!
From the business
Hily is a dating app connecting 35+ million users—and growing. It's designed with the idea that real connections and fun should be at the heart of dating, With authenticity as its top priority, Hily shifts the focus to what truly matters: compatibility and individuality. It's dedicated to making dating better, safer and more exciting for everyone.
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Hi there Kash, and thank you for your review! I’m sorry that our app has caused this confusion for you, but I would like to clarify that to start a chat, you need to match with a person using Finder: you go to Finder, swipe right if you like the person, swipe left if you don't; if the person likes you as well, you will see a Match screen and will be able to text a person using the input field. This is absolutely free and does not require any subscription or purchase at all. However, if you don't want to wait for a match, you can also use Chat Requests and message any person immediately from Finder: you can get those if you get our premium subscription Hily Premium or you can win them by spinning the Carousel, which appears on your screen once per day. I hope this helps!