Hily has a rating of 3.1 stars from 173 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hily most frequently mention customer support, new people and good app. Hily ranks 21st among Dating sites.
I downloaded this app while at work just a few hours ago and had a few conversations and one was going really well! Then out of no where my account has been disabled. The phone number given to call Hily is always out of service or busy and the support chat gives you nothing! So horrible site and now I can't talk to this guy which absolutely sucks! I have not even payed for this app and I'm glad! So many things wrong with this app and I wouldn't suggest getting it!
0 stars. This is a scam! Created my profile used the same few pics I used on Bumble (which is great!) within 48hr of me uploading my pics and starting convos with a few ppl I get a notification that my account has been blocked (not disabled so my pics/info are still visible to the public). The only thing it allows me to do is open the app and I'm directly taken to a screen that tells me hypothetical reasons as to why my acct. Was likely disabled. They give you the option to message (not email or call) a "support contact" but it's within the apps messenger. Long story short over the course of 10 days now I've ask 3different times: why my acct was disabled, how long before I can regain access, and then my last contact, I just asked if someone or the company would just take my pics down so they're not just out there & I not have any control. I received 1message within the last 10 days -very casual response of " I'm not sure what's going. We can't just take down your pictures you have to do that yourself ".
I should at least be provided the option to remove/delete my account if nothing else.
At this point I'm concerned! If someone from Custom Service sees this they need to reach out! This looks like and feels like a scheme!
Dear Jessica, thank you very much for your review. We are very sorry that you feel this way about our application. All of your data from the profile will be deleted automatically. According to our privacy policy, we do not share nor store the profiles' information. If your account was blocked by mistake, please contact us via support@hily.com or via Live Chat Support and provide more context about the issue that you have faced. We will check the account as soon as possible and will do our best to assist you.
I had the site for only 3 days and was block because I didn't want to give my phone number or hook up. If you a female and say no to the men on the site get ready have your page block for no reason.
Dear Allyson, thank you very much for your review. We are very sorry that you feel this way about our application. If your account was blocked by mistake, please contact us via support@hily.com or via Live Chat Support and provide more context about the issue that you have faced. We will check the account as soon as possible and will do our best to assist you.
I met by boyfriend on Hily so, of course, I will say only positive things about the site. First, it's an extended search that allows you to find men who match your expectations; I mean age, look, marital status, occupations, etc. Second, you can communicate with as many people as you want privately. The more contacts you have the higher a chance to meet someone you get along with.
Dear Customer, Thank you very much for submitting your feedback! We are happy you enjoyed your time with the app and even more pleased that you found someone. Good luck with your relationship! We hope you won't need to use dating apps again, but we will be happy to welcome you back!
Don't waste your time. Both my Account and a female user's Account were disabled and banned for no apparent reason whatsoever. The 1st Account I made a young lady offered to give me her phone number. When I came on to respond her Account got disabled. Then when I would try to log back into my Account my password wouldn't work anymore. So I made a 2nd Account and after a week a female asked me out on a date, after I responded to her and said "YES" and can I have your phone number they Disabled my Account and it told me "user is banned" whenever I tryed to re-log into my Account. We didn't say anything "innappropriate". We weren't Spamming each other or anyone else. All of my picture's on my Account were of me. There was no reason for my Account to be "Disabled" or "Banned". Obviously whoever is monitoring random happy people's Account's has malicious, deceiteful, jealous intention's and just like's to randomly "Disable" and "Banned User" whenever they catch wind of a potential hook-up between "User's" Use any other Dating Site beside's this jealous site. Because you will regret putting in time and effort and you will Definitely be wasting your time. Try POF, Tinder, OKCupid, Match, Badoo. Etc. You will have a much higher success rate in finding many match's. You also won't have to worry about your Account being De-Activated by some jealous hater employee. Tudos and Good-Luck people.
Thank you for your review, we appreciate your opinion and feedback!
Could you, please, text us at support@hily.com and provide some details. We would love to sort out this issue in the shortest terms. Please, accept my apologies for the inconvenience caused.
I can't say I'm pleased with the app. After 26 matches that responded to my profile and I reached out immediately. They were still online no more than 3 responded with hello how are you or hello my name is. No further correspondence or response after that. I'm thinking those three were probably Bots. I try and remain open-minded because I see some positive reviews but wonder were they are just generated by Hily themselves. So far at this point cannot offer a positive review. It has been close to a week. I've met more people at the gym in a week then a dating site that people are supposedly anxious to meet someone. Or at least generate a conversation.
Dear Customer, thank you for your feedback! Generally, it's all about making your profile appealing. Add a few pictures, write a compelling bio, complete all of your profile information, post a couple of stories to share with others on how you spend your day, etc. If you have more ideas to share, you can contact us at support@hily.com. Your opinion is very important to us and can help improve Hily.
Internet dating is so much easier than meeting people in bars. I don't have much time to go out and waste my time. Hily was the best place I found for meeting men and making contacts. I'm really happy with my choice because this site does work! I've been registered only for one week and I've already gone on 2 dates. I feel happy again and receive attention from really handsome men.
Dear Customer, thank you for your review. We are excited that you chose our application for your datings. We created Hily with love and soul, and our developers work hard to create the best dating application for our users.
I was always skeptical about dating sites because I heard that dating sites charge money for nothing. I found a review of Hily dating services and it made me try it. The service itself looks nice, it charges decent prices for sending letters, and I love the girls on here. They all look so wonderful. I could spend all my free time here.
Dear Customer, thank you for your review! We are happy our users like the app! If you have any other ideas on improving our app and getting five stars, please contact us at support@hily.com. We are continually working towards improvement, and your opinion can help us move in the right direction. I appreciate any help you can provide.
My colleague used to tell me so much about Hily but I thought she was just lonely and needed the company until she started leaving the office at 6 p.m. exactly headed out somewhere looking stunning. She told me that she had dates with men from the site and I must try it. You know what? She was 100% right about Hily. I could not wish for more. This is a great place to find a perfect date.
Dear Customer, thank you for your review. We are excited that you chose our application for your datings. We created Hily with love and soul, and our developers work hard to create the best dating application for our users.
I used to think that a dating site cannot give more than a few contacts and keep you a company. Recently, I've changed my opinion since I registered on Hily. I started having real dates with different people. It always feels very exciting before you meet someone in person but I was really glad that I knew who I was going to meet. I used to chat to guys for a couple of days to make sure I want to have a date with a certain person. It always worked out perfect.
Dear Customer, thank you for your review! We are happy our users like the app! If you have any ideas or thoughts you would like to share; please contact us at support@hily.com. We are continually working towards improvement, and your opinion can help us move in the right direction. I appreciate any help you can provide.
Looking for a partner on the Internet is much easier that meeting people in bars. If you don't have much time to go out and introduce yourself, then I think a dating site is a good idea. I never truly trusted online dating until Hily was recommended to me. The site is cool and has so many profiles of good-looking girls. I applied my preferences and described what type of a girls I'd like to meet, so now I get shown profiles of girls who match my requirements. All I have to do is to review suggested profiles and start communication. This is a lot easier than I imagined.
Dear Customer, thank you for your review. We are excited that you chose our application for your datings. We created Hily with love and soul, and our developers work hard to create the best dating application for our users.
I registered on Hily today and so far I'm really into it. It feels so exciting when a message pops up and you wonder who it's from. The registration was free; which is a bonus and after registration you can choose which type of membership to have. I've subscribed to unlimited to try the site fully and understand whether it's for me or not. As I've already said the site looks attractive and I've already received about ten messages.
Dear Customer, thank you for your review. We are excited that you chose our application for your datings. We created Hily with love and soul, and our developers work hard to create the best dating application for our users.
Answer: Dear Lana! Thank you for reaching out to us. We are here to assist you with your account issue. Our priority is to ensure a positive experience for our users, and we are committed to resolving this for you. In order to help you effectively, could you please contact us via Live Chat or support@hily.com email address for further assistance? Thank you in advance!
Answer: Greetings from Hily Team! Thank you very much for your question. Our app is made to help you to connect with people and find your possible best matches. With more than 20 mln users worldwide, we make it easier for people to meet each other and make meaningful relationships or make friends. If you still have not tried the app, I would suggest you give it a try. If you ever have any app-related questions, please do not hesitate to contact us either through support@hily.com or through our Live Chat Support through the app. We will be happy to hear back from you again.
Answer: Hello there Kat, and thank you for showing interest in our app! Unfortunately, the question you have asked is not clear, and we have to kindly ask you to please elaborate it. Once you do, we'll be happy to answer your question as soon as possible. Additionally, don't hesitate to ask any questions you have regarding Hily through our support Email address at support@hily.com, or through the live support chat which you can find in the app itself.
Answer: Hi there. If you happen to have any questions, please do not hesitate to let us know! You can contact us through our in-app live support chat or through our Email address at support@hily.com. We'd be happy to help you with any app-related questions.
Answer: Greetings Kaitlyn! Since Hily is a dating platform, our primary goal is to help you meet new people and make new friends and potential love interests. That of course implies that you can indeed contact users that you have met in the app, however, you'll likely need to ask for contact information in order to establish a connection from outside the app. If you happen to have any other app-related questions, please do not hesitate to ask us. You can do so through our support Email address at support@hily.com.
Answer: Hi there, and thank you for showing interest in Hily! Unfortunately, as of right now, we do not have a hotline through which you can contact us, however there are other ways of reaching out to us. Hily has an in-app support chat if you happen to have any app-related questions. Additionally, you can always contact us through our support Email at support@hily.com. We'd be happy to answer any questions you might have.
Hily is a dating app connecting 35+ million users—and growing. It's designed with the idea that real connections and fun should be at the heart of dating, With authenticity as its top priority, Hily shifts the focus to what truly matters: compatibility and individuality. It's dedicated to making dating better, safer and more exciting for everyone.
Dear Lexi, thank you very much for your review. We are very sorry that you feel this way about our application. If your account was blocked by mistake, please contact us via support@hily.com or via Live Chat Support and provide more context about the issue that you have faced. We will check the account as soon as possible and will do our best to assist you.