Hebeos UK Reviews Summary
The company generally enjoys a positive reputation for its stylish dresses and affordability, with many customers praising the quality and fit of the products. Timely delivery and effective communication were highlighted as strengths, contributing to overall customer satisfaction. However, concerns regarding sizing inconsistencies, packaging quality, and difficulties with returns were frequently noted. Some customers experienced issues with product descriptions not aligning with the actual items received, leading to disappointment. These mixed sentiments suggest that while the company excels in design and pricing, improvements in customer service and product consistency are needed to enhance the overall shopping experience.
This summary is generated by AI, based on text from customer reviews
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Great dress. Looking forward to getting the bridesmaid dresses from here too.
I was very dubious ordering on line but I'm glad I did and not disappointed. The material is lovely and soft and makes you feel special.
Only ordered swatches,came as requested in the colours I wanted.
Fantastic service and my daughter absolutely loved her dress
I ordered a bridesmaid dress but before I ordered it I emailed to confirm if it wasn't right If I could send it back to which I was told I could. When the dress arrived it wasnt right. When I tried to return it they wouldn't allow me to. Even though their website says free returns!
They are not helpful in anyway.
Say that even though their website says returns they don't accept returns!
Very amazing experience from shipping to delivery with full tracking notifications
The dress looks okay, but it is to big around my chest and waist area, which will be tailored. Overall looking nice!
Excellent service and easy to order. Dress was very crinkled on arrival but otherwise no issues
Ordered my daughters prom dress and to start with I did not receive a confirmation email. So I got in touch with the company and within 24hrs they got in contact with me via email and confirmed my order. Came very quickly, a lot earlier than expected delivery day. My daughter is over the moon with it. She absolutely loves it.
Dress arrived after couple weeks, was too small. Customer service was very good though and they assisted as needed until a resolution was found. Because the customer service was so good, I will definitely buy from them again.
Good customer service, so I'm inclined to shop on this site again because of it.
Beautiful dress but is a bit smaller than an average size 12
Bought the dress but is too small even though I picked a size bigger, the delivery came when shouldn't, I put delivery on a different day and they send it on the day they scheduled it. I would like to replace the dress with a bigger size and the site didn't let me send the contact details. The dress is beautiful, love it, problem is that my wedding is in less than 2 months.
The quality in white is shocking it looks like a dingy off white I'm not happy at all… ivory would look better
From the business
Discover the latest Hebeos UK dresses, prom, wedding, bridesmaid, evening dresses and shoes, enjoy the cheap discounted prices, Be wonderful for your big day!
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- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members