The company generally enjoys a positive reputation for its stylish dresses and affordability, with many customers praising the quality and fit of the products. Timely delivery and effective communication were highlighted as strengths, contributing to overall customer satisfaction. However, concerns regarding sizing inconsistencies, packaging quality, and difficulties with returns were frequently noted. Some customers experienced issues with product descriptions not aligning with the actual items received, leading to disappointment. These mixed sentiments suggest that while the company excels in design and pricing, improvements in customer service and product consistency are needed to enhance the overall shopping experience.
This summary is generated by AI, based on text from customer reviews
Very nice dress, delivered on time, perfect experience
My dress arrived this morning and is absolutely beautiful, fits perfect but I would of expected it to be in better packaging! It came in normal plastic bags but I was kind of expecting it to be at least in a dress box
All as described. Good quality product and on time.
Brilliant service need to measure by size guide of each sizes even when I had a query afterwards very promly dealt with it
Ordered and was a bit weary as some bad reviews but I contacted customer service and they emailed me my tracking number and it was delivered to the post office when I picked it up it was exactly what I ordered soo happy
Customer service is responsive, yet not helpful.
Expedited shipping was none the less - Royal Mail.
Worst of all - the dress was not made to the size requirements given.
Stunning dress and good quality, it took almost a month to get it but worth it!
The dress was as described but doesn't suit me at all
Easy to find dresses and reviews are helpful
Quick and easy website. Easy to customise dress size. Lovely quality dress, especially for the price.
Ordering was easy enough, however the dress was wrapped like burrito and when I unwrapped it looked awful. After adjusting the dress realised not only quality wasn't excellent but the fabric didn't match the description on the website.
Expensive delivery. As more I a bag as more expensive. Also I don't like return police
Great customer service, quick delivery and the dress is beautifully made.
The dress is great quality but not the exact same colour as the picture
The dress is great quality but not the exact same colour as the picture
Evrythng was ok except that I did not get an email telling me the items are on the way so I can track them but all is well I received my parcel
Seamless transaction, quick delivery, good quality, dress delivered not identical to picture but close enough.
I ordered the dress and it is beautiful but it really doesn't fit me. I can't even get it over my bum. I have emailed for a refund but no reply yet! Still a beautiful dress.
The dress came in time and same like in photo
And the size was perfect
Answer: Virtually impossible to speak to anyone or get any sense from them
Answer: Please do your research as this company has operated under several names previously
Answer: You will be lucky if you get hold of them and if you do, they fob you off with a 5% refund and that's even the case when it's their fault. I was advised by them that if I wasn't happy, then sell the dress!,
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