HalloweenCostumes Reviews Summary
The company has a mixed reputation, with customers frequently praising the quality and variety of costumes, as well as the ease of navigating the website. Many reviews highlight positive experiences with customer service, particularly regarding returns and replacements. However, significant concerns arise around delivery issues, lack of timely support, and challenges with refunds, leading to dissatisfaction among many customers. The overall sentiment reflects frustration with service delays and perceived unresponsiveness, suggesting a need for improved communication and reliability in order fulfillment to enhance customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
I wrote this before but ok. After searching many costume sites and retail stores, I was able to find the appropriate and out of season "Titan" costume for our First Robotics team. Very nice, Thank you
I have placed several orders with this website and they always ship and arrive quickly. The only complaint i have is with the exchange policy, the customer is responsible for return shipping both ways and when purchasing a $20 item it costs an additional $10 to exchange it which is very frustrating.
Halloweencostumes.com is a great site! Transactions are quick and easy and products are shipped in a timely manner. If you are looking for a costume, look no more! You will definitely find what you need. I strongly recommend it!
The site was easy to use and the products arrived very quickly. The quality on one of the items was poor but I am sure I will use the site again.
Dana
The website is easy to navigate and understand. I placed an order on a Thursday and had it the following Monday. Fast delivery, great service, costumes arrived in great condition! Would definately order from again.
I ordered some costume boots for my son that needed to arrive by a certain date. Halloweencostumes.com processed the item quickly and in time. I would definately shop here again. The boots were also a very good price and my son loves them.
Ordered a snow white costume for my daughter. Prices were great, costume looks awesome and shipping was fast. Would definitely order from here again.
I ordered some bee costumes and they did a great job of getting them to me in a timely manner. The only thing I wish they would have done differently is had the number sizes on the site for the costumes instead of just small, medium, large, extra large, and etc.
My costume is absolutely adorable... just as pictured and the fit is perfect. They shipped it super quickly too. I will definitely shop here again for costumes. Couldn't ask for better service. Great selection too!
I was shopping the internet for a Kiss wig and found this site. The price, including shipping, was less than even eBay! Also, great fast shipping! I will be coming back.
I ordered some shoes for a costume. I got them FAST! And they were even BETTER than i had expected! YES I would recommend buying your costume supplies from www.halloweencostumes.com and i intend to order more accessories soon! And they also had the cheapest prices that i had found on the exact same shoes. Even including the shipping.
The site was very easy to use and service was excellent. I received my order before the estimated delivery date!
Web site easy to navigate. Easy to order and arrived quickly.
But shipping costs... WAY too high.
Easy to use, good prices, on time delivery... who could ask for anything more!
I received my order in a very speedy fashion and the very happy with the service that they provided.
I found that of the many costume sites out there, halloweencostumes.com had the best selection at the best price. I'm a teacher and needed something for a school function, and was able to find a costume that was appropriate to wear, and accessories that were inexpensively priced. My package arrived even earlier than I expected, and the order was correct.
I ordered my costume on Friday 15 April (from Australia) and had the parcel in my hand on 20th April! Given the fact there was a weekend in the middle of this, the delivery time was amazing. The costume was as described and very well made and the packaging was secure. All correspondence with Halloweencostumes.com has been of a positive and professional nature. Thank you for your brilliant service. I have saved you to "Favourites".
I just received my order and I wanted to let you know how pleased I am. The quality of this clothing is WONDERFUL! I fully admit that I expected something far less, with it being "costume" clothing. I had counted on nothing more than functional. The colors are rich, the fabric is quality and the sizes are quite accurate as well. I ordered four complete outfits and I'm happy with every single piece. I will happily recommend you to everyone looking for renaissance wear.
Very friendly customer service agents assisted with the purchasing of two tuxedos. Would highly recommend the site.
I called my bank and heard 'Halloween Costumes" cause I didn't even notice the name of the website when I placed the order cause of how desperate, I was shocked but at the same time The price was so cheap that I told my boyfriend that I think I bought a halloween costume for our wedding and he's about to get married in a costume I found it sooo funny that I was laughing and I even called my daughter and told her. She was like "Oh my God Mommy" But I didn't care, I got a great bargain and I was happy. Now when I got the box I was so extremly happy, It didn't look like a halloween costume at all. I was really pleased with the tux I bought from you guys. The shoes were the wrong size but the lady that helped me over the phone was so nice that nothing mattered. I didn't care. I was still happy. She told me she would talk to her manager and have them sent free of charge cause it wasn't my fault. You guys are great all around. Thank You! From a satisfied customer. :)
From the business
Get fast shipping and price match guarantee on costumes & decorations. Bring your Halloween costume ideas to life with our exclusive styles.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members