Halara Reviews Summary
The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
I usually don't order things online the first time i see an ad, but i couldn't help myself when i saw this dress. I immediately ordered it. It didn't take too long to arrive and the material is SO NICE. Its very flattering and the built in bra ACTUALLY holds me in, which is very hard to find. I love that the shorts have pockets and the length is also really nice. I was expecting it to be shorter which i was like "fine, it's got shorts" but the length is actually modest enough for my taste without being prudish. Dress it up or down, wear it at the house or in town, whatever! It's my new favorite dress and i will be ordering more.
It's a nice dress but the shorts are not tummy tuckers. Very thin material and the white one you see the outline of your stomach completely. But still a pretty dress :)
The process was really easy and the skirt is made of good material. I'd definitely order again.
The item broke as Soon as I put it on. I am not happy
Love my dresses! They are so cool and comfortable for being super hot and 13 weeks pregnant!
Thanks for the tracking system, I just wish the shipping was faster, instead of taking 2 weeks otherwise I order every week lol. Love the product tho. Thanks
5 starts! Thank you!…………………………………………………………………………….
Shipping was slow but everything is high quality.
Their site is easy to use with no issues. It was a little tricky to track my shipment but no issues came of it.
I am very happy with my purchase. Might buy more in the future.
I wish the shipping were faster but I understand it comes from China and that is a whole thing. I also wish the tracking was more accurate.
Overall everything was great these dresses are amazing!
Absolutely love all of the clothing! Fit is true to size chart provided on the website
I've already ordered two more of the dresses!
Love them!
I have never been so disappointed. Sizes run extremely small, I am a size 10/12 and ordered an XL and I cannot even wear them. Inclusivity is obviously not something this company values. I will always tell friends of mine of all body types to avoid this brand.
I was skeptical about buying from here at first, but I'm so glad I did! The tennis skirts with shorts I got are so cute and great quality! Will be buying more :)
I purchased two of their Everyday dresses. They took forever to get to me, which I wasn't too mad at, but the items ended up not fitting. That wasn't a big deal since it is a new brand and I was unfamiliar with the sizing, so I requested an exchange for a different size. You have to pay return shipping, and the material was heavy so I paid $15 to return it three weeks ago. I have been reaching out to them almost daily since with no headway. Once in a while they do respond, but have not actually helped me and keep asking if I have a tracking number. They do not have a phone number, which is a bad sign, and I have to keep badgering them over email or Instagram DMs which has been a pain. Total, I've spent $100 on them between the items and the shipping, and I'm not sure I'll ever see that money back. At this point, I'd just like a refund if anything.
From the business
Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.
Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the best athleisure products on the market.
Our founders are true technologists at heart. With their industry expertise in the technology and artificial intelligence spheres, we've been developing our proprietary HalaraBrain system, which combines open-ended machine learning research with information systems and large-scale computing resources aiming to achieve a near-zero inventory for all Halara products. Simply put, lots of fancy programs effectively plan our production, resulting in extremely accurate inventory management and less fabric waste.
This allows us to offer our products to you at lower prices than many of our competitors, while also contributing to sustainability in the industry by minimizing product waste. It's a total win-win situation for cost-effectiveness and for our planet.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sorry to hear our product ordered wasn't the right fit for you. We just reached out via private message too! Hope you’ll give us a chance to make things right.