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HalaraReviews 3,388

2.7
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Halara Reviews Summary

The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.

This summary is generated by AI, based on text from customer reviews

service
607
value
141
shipping
152
returns
118
quality
428
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Instant Feedback

34,519 reviews
Canada
1 review
0 helpful votes
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Found your product on Instagram and loved it! It was very easy to order and shipping was good

Date of experience: June 22, 2021
Canada
1 review
0 helpful votes
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It was amazing!
June 22, 2021

It was amazing! Had super fast shipping and it turned out to be exactly what I wanted!

Date of experience: June 21, 2021
Singapore
1 review
0 helpful votes
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Seamless
June 21, 2021

Seamless. Site featured a lot of discounts which is always great

Date of experience: June 21, 2021
Florida
1 review
0 helpful votes
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Wonderful!
June 21, 2021

Wonderful! Super soft! Only concern is the bra padding is very visible.

Date of experience: June 21, 2021
California
1 review
0 helpful votes
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Item fits perfectly, super comfortable, stretchy and the color is amazing. As shown in the pictures

Date of experience: June 21, 2021
Canada
1 review
0 helpful votes
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Certainly unusual that the shorts I received literally had the original brands tag cut off and a Halara tag added...

Date of experience: June 21, 2021
Johnny L. — Halara Rep
over a year old

Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable.

West Virginia
1 review
0 helpful votes
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Absolutely amazing!
June 21, 2021

Absolutely amazing! The app was easy to use and customer service is wonderful.

Date of experience: June 21, 2021
Canada
1 review
0 helpful votes
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Great experience...
June 21, 2021

Great experience... product as described and great quality!

Date of experience: June 21, 2021
Michigan
1 review
0 helpful votes
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It was easy, I had no problems finding the dress I wanted or the size. I will definitely be ordering in other colors

Date of experience: June 21, 2021
Canada
1 review
0 helpful votes
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Great material and quality, my order came in a decently short period.

Date of experience: June 21, 2021
Virginia
1 review
0 helpful votes
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I ordered the the dresses
June 21, 2021

I ordered the the dresses. Really cute and comfy.
But a very long wait to receive them.

Date of experience: June 21, 2021
Florida
1 review
0 helpful votes
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Awesome dress!
June 21, 2021

Awesome dress! It is a bit smaller but I'm loosing weight so I'll fit one day. But great product and great shipping.

Date of experience: June 21, 2021
Louisiana
1 review
0 helpful votes
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I got my dresses in a good time frame and they are nice I probably should have got the next size up but they fit

Date of experience: June 21, 2021
Ohio
1 review
0 helpful votes
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I don't know why it won't let me press the 5th star, but I would definitely give it 5 starts. Shipping was extremely fast. Quality is terrific. It's a little pricey, but they always say you get what you pay for. I feel like I did!

Date of experience: June 21, 2021
Canada
1 review
0 helpful votes
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Shipping was fine
June 21, 2021

Shipping was fine
Products were really good. I love all of the items.

Date of experience: June 20, 2021
Minnesota
1 review
0 helpful votes
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Great experience, quick process, and accurate item.

Date of experience: June 20, 2021
Illinois
1 review
0 helpful votes
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I LOVE halara!
June 21, 2021

I LOVE halara! I recommend to everyone I know. I do wish shipping was faster as my items took a hot minute to arrive but it 11-14 business days was quoted so it wasn't a shock.

Date of experience: June 20, 2021
Canada
1 review
0 helpful votes
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Great customer service
June 21, 2021

Great customer service, product is great and was promptly delivered.

Date of experience: June 20, 2021
Michigan
1 review
0 helpful votes
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Easy navigation through website
June 21, 2021

Easy navigation through website. Great product. Decent shipping time frame.

Date of experience: June 20, 2021
Ohio
1 review
0 helpful votes
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The quality of the garment and the feel of the fat brick is incredible! It was delivered much quicker than I had expected as well

Date of experience: June 20, 2021

From the business

Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.

Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the best athleisure products on the market.

Our founders are true technologists at heart. With their industry expertise in the technology and artificial intelligence spheres, we've been developing our proprietary HalaraBrain system, which combines open-ended machine learning research with information systems and large-scale computing resources aiming to achieve a near-zero inventory for all Halara products. Simply put, lots of fancy programs effectively plan our production, resulting in extremely accurate inventory management and less fabric waste.

This allows us to offer our products to you at lower prices than many of our competitors, while also contributing to sustainability in the industry by minimizing product waste. It's a total win-win situation for cost-effectiveness and for our planet.


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