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HalaraReviews 3,388

2.7
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Halara Reviews Summary

The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.

This summary is generated by AI, based on text from customer reviews

service
607
value
141
shipping
152
returns
118
quality
428
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Instant Feedback

34,519 reviews
Florida
1 review
0 helpful votes
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Took a bit of time to get here but super worth it!

Date of experience: July 19, 2021
Texas
1 review
0 helpful votes
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Quality of fabric is great
July 19, 2021

Quality of fabric is great. I have workout in both things I purchased and it's great. Took a little longer to get here than I would have liked but that is my only complaint. The dress fits amazing! The skirt is a little big so will downsize on the skirt if I purchase one again.

Date of experience: July 19, 2021
Florida
1 review
0 helpful votes
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Very slow delivery of my order but otherwise fine.

Date of experience: July 19, 2021
Canada
1 review
0 helpful votes
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Great, I put the wrong address and the customer service team changed that for me.

Date of experience: July 19, 2021
Texas
1 review
0 helpful votes
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Loved it but the only problem was trying to track the beautiful dress's journey. Other than that I had no problems!

Date of experience: July 19, 2021
Massachusetts
1 review
0 helpful votes
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Thank you!
July 19, 2021

Thank you! It took some time to receive my order after it was placed however, it was definitely worth the wait!

Date of experience: July 19, 2021
Connecticut
1 review
0 helpful votes
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Both items were very good quality
July 19, 2021

Both items were very good quality. Love them! The shipping didn't take as long as I thought it would.
Clothing is comfortable and soft.

Date of experience: July 19, 2021
Canada
1 review
0 helpful votes
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Great!
July 19, 2021

Great! Quick shipping and lovely products. Only issue was that I never received an email for shipping confirmation and tracking number did not work. But customer service was very quick to reply

Date of experience: July 19, 2021
Canada
1 review
0 helpful votes
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I absolutely love the material and the fit of the items that I ordered! I'm 6'2'' so finding clothes that fit me is always a challenge, but they fit perfectly.

Date of experience: July 19, 2021
Canada
1 review
0 helpful votes
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Love how the dress fits!
July 19, 2021

Love how the dress fits! So comfy and stylish. I am not the one for reviews but it is worth the money. Easy to wash and doesn't shrink.

Date of experience: July 19, 2021
Canada
1 review
0 helpful votes
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Love the product, I just wished for free/faster shipping!

Date of experience: July 19, 2021
Canada
1 review
0 helpful votes
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Shipping took longer than estimated delivery time.

Date of experience: July 19, 2021
Connecticut
1 review
0 helpful votes
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Best fabric ever
August 18, 2021

Best fabric ever. I loved how it just flows and so comfy.

Date of experience: July 19, 2021
Texas
1 review
0 helpful votes
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I am very happy with my purchase... the quality of the items was great, better than expected!

Date of experience: July 19, 2021
Colorado
1 review
0 helpful votes
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Ten out of ten
July 19, 2021

Ten out of ten. Love the fit and material. Huge fan.

Date of experience: July 19, 2021
Texas
1 review
0 helpful votes
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Halara is my new favorite athletic brand. I am 5' tall and have a solid athletic build at 140 pounds. This brand fits me very well. I order a small on most of my clothes on this site. The fabric is of high quality and I don't hear snapping threads when pulling things on. I highly recommend this brand.

Date of experience: July 19, 2021
Florida
1 review
0 helpful votes
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Ease of shopping
July 19, 2021

Ease of shopping. Shipping slow. Fits great! Will buy again.

Date of experience: July 19, 2021
GB
1 review
0 helpful votes
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Customer service was so quick and very helpful! Love the dress, reasonably priced and great quality

Date of experience: July 19, 2021
Canada
1 review
0 helpful votes
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Excellent
July 19, 2021

Excellent - made more orders came in timely manner - quality is exceptional.

Date of experience: July 19, 2021
Guam
1 review
0 helpful votes
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Love the material!
July 19, 2021

Love the material! Timely delivery. I will definitely order more soon.

Date of experience: July 19, 2021

From the business

Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.

Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the best athleisure products on the market.

Our founders are true technologists at heart. With their industry expertise in the technology and artificial intelligence spheres, we've been developing our proprietary HalaraBrain system, which combines open-ended machine learning research with information systems and large-scale computing resources aiming to achieve a near-zero inventory for all Halara products. Simply put, lots of fancy programs effectively plan our production, resulting in extremely accurate inventory management and less fabric waste.

This allows us to offer our products to you at lower prices than many of our competitors, while also contributing to sustainability in the industry by minimizing product waste. It's a total win-win situation for cost-effectiveness and for our planet.


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