Halara Reviews Summary
The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Easy order process and great customer service. I asked to return an item and was given a gift card instead, and allowed to gift the item to a friend.
This is my new favorite brand! Everything I ordered was high quality, comfortable, true to size, and practical. I always get compliments when I wear their clothes. I always tell my friends to try their clothes.
I didn't like it on me
And neither did anyone else
I'm tall and thin and it makes me look fat
130,5'7; all legs and I carry all my wait in my stomach and breasts
I look like 10lbs of sausage stuffed into a 3lbs casing
Everything went well, the sizes are on the small side, and I can't fit into the shorts. I'll have to see about exchanging or purchasing the larger sizes next time.
Your clothing is really cute but it will not last because the seams are already coming apart on my leggings
Hi Karen, Sorry to hear you were disappointed with your purchase. We just reached out via email too! Hope you’ll give us a chance to make things right.
Pretty good, was fast and good quality. Fitted very tight and nicely
After watching many Halara adverts and listening to the ladies talk about the fit and quality and purchased 3 and love them all
I love them, they fit so good and the fabric is great quality
Great quality material, perfect fit, great service!
Wonderful quality and great outfit for almost any occasion.
Love the dress and quality. Delivery was quick and within a few days
I love the look of all of the clothing but the "plus" sizes are not true sizes. Ever item I have bought fits different and is too small.
Hi Ashley, Sorry to hear you were disappointed with your purchase. We just reached out via email too! Hope you’ll give us a chance to make things right
I am honestly so surprised by how much I LOVE my tank dress. It fits PERFECT and I don't even have to wear uncomfortable undergarments as this all in one outfit keeps the girls lifted and has well fitted biker shorts underneath. And dare I mention the amazing pockets?! I got 2 colors and will definitely be going back for more until I have collected them all, haha! I am also impressed by the delivery process. It arrived quickly with no issues.
I'm so glad I purchased the dresses. They are beautiful made and so comfortable.
Got it quick. Loved the product quality. Skirt was a perfect fit as well as my dress.
Very quick responses to questions, order came faster than expected and fits nicely
It was easy to shop via online. The skort and sets I purchased were spot on. I will buy again
I felt it took a while to get here, but overall I enjoyed the item. Definitely would buy again, but I would suggest adding fast shipping when checking out.
It took a looong time to get my products I actually forgot about them by the time they showed up. But it's decent quality and I like the design of the shorts and skirts I got!
All fine, thank you. Shipping took a reasonable amount of time, clothes seem good quality.
From the business
Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.
Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the best athleisure products on the market.
Our founders are true technologists at heart. With their industry expertise in the technology and artificial intelligence spheres, we've been developing our proprietary HalaraBrain system, which combines open-ended machine learning research with information systems and large-scale computing resources aiming to achieve a near-zero inventory for all Halara products. Simply put, lots of fancy programs effectively plan our production, resulting in extremely accurate inventory management and less fabric waste.
This allows us to offer our products to you at lower prices than many of our competitors, while also contributing to sustainability in the industry by minimizing product waste. It's a total win-win situation for cost-effectiveness and for our planet.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Jill, Sorry to hear you were disappointed with your purchase. We just reached out via email too! Hope you’ll give us a chance to make things right