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Go-Parts

Overview

Go-Parts has a rating of 4.4 stars from 742 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Go-Parts most frequently mention customer service, fast delivery and timely manner. Go-Parts ranks 15th among Auto Parts sites.

service
111
value
11
shipping
11
returns
5
quality
11
This company responds to reviews on average within 5 days

Instant Feedback

1,390 reviews
How would you rate Go-Parts?
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Kansas
1 review
0 helpful votes
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$#*!ado
August 4, 2024

Se tardaron en mandar mi pedido y cuando me lo mandaron, el número de guía indicaba otras fechas de envío lo cual llegue a pensar que era estafa pero al final si llegó mi pedido!

Date of experience: July 25, 2024
California
1 review
1 helpful vote
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Thank you
October 14, 2023

Excellent …….,.,,,,,, …………………………….excellent….great, good, thank you very much. Is this enough characters yet?

Date of experience: October 14, 2023
Georgia
1 review
1 helpful vote
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Ordered a tail light, easy to find on the site, easy checkout, quick delivery. Best of all it was half the price of a OEM part.

Date of experience: May 18, 2014
Florida
1 review
1 helpful vote
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Good part
December 8, 2023

I could have gotten it cheaper elsewhere but I paid a couple of dollars more a got it faster here.
Good part.

Date of experience: December 7, 2023
California
2 reviews
1 helpful vote
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Well done.
October 30, 2023

There was no problem. Delivery was fast efficient and the order was completed exactly as I ordered it.

Date of experience: October 30, 2023
California
1 review
1 helpful vote
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The service was excellent and the part was reasonable price keep up the good work. I will recommend this company to anyone.

Date of experience: May 11, 2014
Pennsylvania
1 review
1 helpful vote
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As Ordered, on time
February 5, 2024

The I received the parts I ordered, part selection was user friendly and the delivery was quick and on time.

Date of experience: February 5, 2024
California
1 review
1 helpful vote
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Outstanding
June 13, 2024

Product was perfectly described. It was a perfect fit. Super fast shipping. Couldn't be happier.

Date of experience: June 3, 2024
New York
1 review
9 helpful votes
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Great SIte
August 19, 2015

I needed a side mirror for my car and the purchase was easy and the customer service person was very friendly.

Date of experience: August 19, 2015
Colorado
1 review
0 helpful votes
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2005 mercedes e320
January 13, 2024

Light was built with poor craftsmanship. I had to use some pieces from original headlamp. I have to do some alteration to fit.

Date of experience: December 20, 2023
California
1 review
1 helpful vote
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Great Service!
September 26, 2023

Very easy to navigate and the part came quickly! My brother is restoring my car and said Go Parts was his go to place.

Date of experience: September 25, 2023
Florida
1 review
0 helpful votes
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Good
December 9, 2023

Great experience I can only find this part with with y'all. I will be checking with y'all for future parts needed

Date of experience: December 9, 2023
Ohio
1 review
1 helpful vote
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Got recording when I called customer service. Did not have my calls returned. I also have not been credited for returned part.

Date of experience: May 22, 2014
Spain
1 review
2 helpful votes
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Terrible I have not received my part yet and i have no idea where it is may I please either have a refund or please locate where my part is thank you

Date of experience: May 18, 2014
Maryland
1 review
4 helpful votes
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Return part
July 25, 2020

Very stressful return the part and more say " say I order wrong part". That is not true. I order correct part you send wrong part

Date of experience: July 25, 2020
Go P. Go-Parts Rep
over a year old

Hello,

We are sorry that you are not happy. The light you purchased states that it is for a Standard Cab Pickup + Extended Cab Pickup. You mentioned that you have 4 doors on that truck. That means that you have the Crew Cab. Unfortunately you ordered the incorrect item. A refund of the part price and taxes will be issued once we receive your return. Have a wonderful day.

Go-Parts

Texas
1 review
2 helpful votes
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To long to deliver parts
May 19, 2014

To long to deliver parts. Unable to contact on phone line. Parts damaged when delivered. Still another 10 days to replace broken parts.

Date of experience: May 19, 2014
Tennessee
1 review
1 helpful vote
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Order
October 15, 2023

We originally ordered 4 parts but only received 2. Had to reorder the 2 parts that we never received

Date of experience: October 15, 2023
Canada
1 review
2 helpful votes
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Part ordered
May 19, 2014

Part ordered. Part delivered promptly. Part fits. Part 1/4 cost of dealer quote. Who could ask for anything more!

Date of experience: May 19, 2014
Maine
1 review
1 helpful vote
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Customer Service on Return
November 1, 2023

My part originally came in damaged. The customer service team (Aileen) was fantastic and prompt to provide a replacement.

Date of experience: November 1, 2023
New York
1 review
5 helpful votes
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I was completely satisfied
May 22, 2014

I was completely satisfied. They delivered right on time and the parts worked beautifully. Would definitely order from them again.

Date of experience: May 22, 2014