GlydeReviews 922

I wish I could give negative stars. I sold my fully working, iphone 5S 64g in great condition to a buyer on glyde, and I had it professionally inspected before I sent it to make sure there was no damage to it. About 2 weeks after I shipped it, I got an email from glyde saying that the buyer claimed the screen needed to be replaced and would I take HALF of what the agreed price was? I replied immediately, said no, I knew for a fact the screen was fine and would they please send it back because obviously something fishy was going on. Nearly a MONTH later, after emailing glyde again to ask where the phone was, I received my phone... it was wrapped in a plastic bag with a label like it had been put in a store, and when I turned on the phone I discovered that the SIM card had been removed. I messaged glyde to tell them this, and to say that I needed the SIM card returned to me or to be paid for the phone, and I received about a week later a reply that "glyde doesn't track SIM cards". Period. Basically, "screw you, customer". I messaged them asking if I could be put in contact with the buyer, and I've not heard back. I am so, so frustrated and disappointed. Screw you, customer? No, screw you, glyde. I wish I had read these reviews before using your service.

STAY AWAY FROM GLYDE... sell your phone in person. You might make less money, but at least you don't have to deal with nonsense and having your property damaged/lost/stolen in an "approved transaction". I repeat, STAY AWAY FROM GLYDE.

I have ordered the same iPhone 5 FOUR different times due to sellers cancelling and you keep re-sending me phones that are the same model and price I just have to repurchase and wait longer, and the new sellers cancel anyways! I have waited almost two whole months for a phone from your website, and if this is how you conduct with buyers then you might as well cut ought the buyers! Seriously like close down your site, you have caused nothing but frustration and anger and problems stemming from you guys not handling anything, maybe you should just carry iPhones and sell them yourselves so this doesn't happen, this is the SECOND BAD REVIEW email I have sent. If I have to wait until the updated date of Jan. 14th then instead of the FIRST purchase date, Jan. 4th then I will not be paying for this iPhone I've already BOUGHT A MONTH AND A HALF AGO AND YOU HAVE YET TO SEND ANYTHING, JUST KEEP SAYING "OH JUST RE-BUY AND WE'LL SEND THIS ONE INSTEAD." You have a responsibility to do faster processing and shipping for this order so I can at least get it buy EARLY NEXT WEEK, INSTEAD OF MY EXPECTED THIS WEEK. It updates me when you send the seller the shipping kit, so everyday I look and don't see the seller got it, I will email you an email like this every morning. I cannot believe this is what it has come to, I just want my phone that is already paid for. Please do faster shipping to, and from the seller so you can actually rectify this bad situation you guys have me running circles in

We bought my son a iPhone 5s for Christmas. The seller said in perfect condition but when we received the phone it had a few chips around the edges of the phone. But nothing that would be seen with a phone cover on it. He was ok with it after he opens it. Of course we waited to give the phone to my son on Christmas Day to surprise him. Went to the att store on the 26th for a SIM card then we found out the phone was locked out still and now I can't get ahold of anyone from glyde. Can't find a number only a service email. If the reviews are true then I'm not sure when I will hear back from them. Buyer beware when buying phones from this sight.

Sent my iPhone 5 out. Agreed on a price, sold in less than 24 hrs. Put it was in good but not perfect condition. Had on scratch on the back. Screen is perfect and everything works. Was first told that it got lost and I had to sign and affidavit. Then was told the seller didn't like it. A month later I finally got my phone back. Will never do business with this company again. Icracked bought my iPhone 6 and was fast and paid top dollar

Glyde is just a middle man. They don't see the used products pass through, so there in you have to trust that when I buyers receive their phone/s, any problems they report are honest. In my interaction with glyde, the buyer lied. Said the phones home button was not working and wanted some money back. I said no because I knew it left my house in perfect working condition. Received the phone back and it not only worked fine, they didn't include the usb to lightning cable. It was not theirs to keep and glyde said, " so sorry to hear. We'll contact them to try and get it back for you". It's been weeks now and I'm still out a charger from a dishonest customer and a company not to excited to find a solution. I will not use them again until this is solved.