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GearBubbleReviews 1,515

3.5

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GearBubble Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality of products, timely delivery, and effective communication throughout the order process. Satisfied customers frequently highlight the uniqueness and appeal of the items, contributing to repeat purchases. However, some negative feedback indicates issues with customer support, particularly regarding technical difficulties with product creation and inadequate responses to inquiries. While the majority of experiences are favorable, the company may benefit from improving its customer service responsiveness to address these concerns and enhance overall satisfaction.

This summary is generated by AI, based on text from customer reviews

service
70
value
69
shipping
71
returns
31
quality
68

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New York
1 review
0 helpful votes
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Mother's day
May 20, 2020

It was a gift for my wife for mother's day she loves it and honestly i think it was a good buy thank you

Date of experience: May 19, 2020
North Carolina
1 review
1 helpful vote
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Our granddaughter will be leaving the area for college.
This is a gift for her to hold and squeeze because I want be able to squeeze her. I believe this pillow is more for me to know she can hug lol. Gonna miss my best friend

Date of experience: May 19, 2020
Pennsylvania
1 review
0 helpful votes
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Broken coffee mug
May 19, 2020

Ordered this mug 2 weeks before Mother's day. Just received over the weekend. It arrived broken, poorly wrapped and bouncing around inside the box. Picture quality was awful. I have left several emails requesting a full refund and have heard nothing back. I will never purchase from this company again!

Date of experience: May 19, 2020
Indiana
1 review
0 helpful votes
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Awesome business
May 20, 2020

Product is true to what it is which is hard to find from just a facebook add, will be ordering from here again!

Date of experience: May 19, 2020
Alabama
1 review
0 helpful votes
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I ordered this mug for my wife and she loves it. It is very well made. Gearbubble stayed in contact with updates through each part of the process; order confirmation, design, fabrication, and shipping. The packaging was excellent and the mug arrived safe and sound. Will definitely order from them in the future!

Date of experience: May 19, 2020
New York
2 reviews
0 helpful votes
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Great gifts
May 20, 2020

Love the mugs, but use them as decorations because they don't say dishwasher safe. Terrific keepsakes. Had to get one for each of the dogs to give their Mama.

Date of experience: May 19, 2020
South Dakota
1 review
0 helpful votes
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Awesome
May 19, 2020

Love the products I bought. Very fast shipping and great quality. My Granddaughters love them and ware all the time.

Date of experience: May 17, 2020
New York
1 review
0 helpful votes
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Coffee cup
May 19, 2020

The cup is exactly what I ordered. I am very happy with it. I plan on ordering again. They answered every email I sent and the pavkege arrived in good shape and the product was perfect.

Date of experience: May 17, 2020
Washington
1 review
2 helpful votes
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Placed an order on April 29th with a guarantee that my item would be received prior to Mothers Day. After contacting the company the created the shipping label but as of now USPS still has not received my item. Highly disappointed and will not use GearBubble ever again. Just wish that when a company advertises a guarantee they were honest and held to there word. This is one of the worst experiences I've had with a company.

Date of experience: May 17, 2020
GB
1 review
2 helpful votes
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Ordered 3 of these neckless on 20-03-28 still not arrived had emails saying on there way! Could not track them as number not found. SCAM? Will not be buying anything else from them.

Date of experience: May 17, 2020
Indiana
1 review
0 helpful votes
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Nurse thanks
May 18, 2020

Great gift for my daughter to use as an ICU nurse in a heart hospital. She knows how important her skills are especially in today's atmosphere.

Date of experience: May 16, 2020
Oklahoma
1 review
0 helpful votes
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Excellent service and excellent product. Will definitely be making another purchase soon. Highly recommend!

Date of experience: May 16, 2020
Wyoming
1 review
0 helpful votes
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I love it!
May 18, 2020

I bought a mug for my son-in-law. It arrived very quickly and is good quality. The best thing is the humorous saying on it, which is why I bought it. It just made me crack up laughing!

Date of experience: May 16, 2020
New Mexico
1 review
0 helpful votes
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Awesome gift
May 18, 2020

Very great product made it very special for expectant mother. We were able to choose what we wanted and upload photo of what to put on our request.

Date of experience: May 16, 2020
Georgia
1 review
4 helpful votes
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Again, I bought into their guarantee of Mother's Day orders arriving in time. It was ordered at the end of April, the day before their advertised cutoff date. It's a week later, and I still haven't received the gift. Customer service is no help. I'll never order from GearBubble again and don't recommend that you do either.

Date of experience: May 16, 2020
Oregon
1 review
1 helpful vote
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I ordered a coffee mug for my mom for Mothers Day! It took a little longer than expected so give them atleast 2 weeks to ship! It was well worth the wait because it is absolutely adorable and she loved it so much! Thank You Gear Bubble for such amazing products!

Date of experience: May 15, 2020
North Carolina
1 review
20 helpful votes
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Disappointed/Scam!
May 15, 2020

If I could give a 0 I would. I placed an order over two weeks ago and my item still has not been shipped. At this point I'm thinking I definitely got scammed & wouldn't recommend anyone to purchase from the company. I've sent emails and will get the same response saying they will "Check on my order" it was a Mother's Day gift for my mom mind you Mother's Day was a whole week ago! I am highly upset and disappointed. I'll never order from here again!

Date of experience: May 15, 2020
Texas
1 review
0 helpful votes
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Dog Mom Coffe Mug
May 15, 2020

The product arrived very well packaged and protected
The mus was everything I expected
I look forward to purchasing more products from gear bubble

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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Cat Mug
May 15, 2020

I loved the cat Mug so much that I ordered 1 for each of my 2 daughters with their cat's name. I fell in love with the mug the moment I saw it & knew I had to have 1. I want to use it everyday. Love it!

Date of experience: May 13, 2020
Minnesota
1 review
0 helpful votes
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Funny Mug!
May 15, 2020

Loved the mug I ordered for my boyfriend's mom! Created a ton of laughs. Would definitely order from them again!

Date of experience: May 13, 2020

From the business

I like #creativity, #entrepreneurialism, and believe everyone has a message in them.


gearbubble.com
Las Vegas,, NV, United States