GearBubble Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality of products, timely delivery, and effective communication throughout the order process. Satisfied customers frequently highlight the uniqueness and appeal of the items, contributing to repeat purchases. However, some negative feedback indicates issues with customer support, particularly regarding technical difficulties with product creation and inadequate responses to inquiries. While the majority of experiences are favorable, the company may benefit from improving its customer service responsiveness to address these concerns and enhance overall satisfaction.
This summary is generated by AI, based on text from customer reviews
I am thrilled with this cup. It was bought as a gift commemorating a very special occasion. The seller helped me get exactly what I wanted. I highly recommend.
Still waiting on my order for Mother's Day it's now very late and in tracking it says it left Chicago a week ago and still isn't here. Nothing has updated since then and no one will respond when I ask for help tracking it down
Good quality material. My friend loves it. Arrived when the company said it would. May order from this company again.
I love how I got exactly what I order and quickly. Also, the uniqueness of the gift makes it something that will be cherished for years.
Yes. It took a little longer to ship out than usual... but there's a pandemic going on! So I totally understood why! When I received the Mother's Day cup! It was PERFECT! Just like the picture! Thank you so much for a beautiful item!
Made my wife's day. This is the second cup I got from them. Great communication with shipping would definitely order again.
Item is over two weeks late from delivery date. I ordered it over six weeks ago, ruined Mother's Day gifts for almost a $100 order. The customer service was virtually unreachable. Once I finally got ahold of them by email only, they were totally NOT helpful and continued to tell me to wait and refused to help track down my order. Terrible experience all the way around. Still have not received a refund! Wish there were negative stars to give. Horrible experience.
I ordered a mother-in-law mug for Mother's Day that was delivered with one name misspelled. When contacting the company regarding the mistake, I was told it was ordered that way. I was given a link to verify the order although when checking the order myself, I was only promoted to order again. I have to settle with a nearly $30.00 mug that has a misprinted name while the rest of the transaction was done reflecting the correct spelling of all names included. I hate to be so difficult, but when spending this type of money on a coffee cup, I expect it to be correct or at least remedied.
Hello Chelsea,
We're sorry about the misprint! Just email us at support@gearbubble.com with the picture of the mug and we'll refund your order in full. We apologize for the inconvenience.
Regards,
Team GearBubble
Order something on Facebook never got confirmation by email tried 5 times went even answer that's all I need to know about bubble gear having bank dispute charges
Bought the cup for my daughter as a mommy to be mother's day gift!
WE Absolutely love it! Sonogram Picture is so clear on the cup
I purchased the mothers day mug. It came out really nice with the photo was very clear. GREAT BUY ****** VERY HAPPY****THANKS YOU
I purchased the Friends themed coffee mug for my wife for mother's day. This was a well received gift as she is an avid coffee mug enthusiast and an even more avid fan of Friends. Quality of the product is nice and the overall experience was great.
Gearbubble has some unique gifts. Good prices. And fairly quick delivery time. Many different choices to select from.
I ordered 2 and they are perfect. I just wish I had seen the husband one too. Other than that I couldn't be any happier.
My wife loved this mug. Item is just as ordered and arrived quickly. I look forward to seeing other products.
I ordered a "best dog mom ever" cup. The item was high quality and was exactly as advertised. The item arrived in a reasonable time and as advertised.
Seldom click on Facebook ads but the mug was perfect so I took the chance. It was a seamless transaction. They shipped right to mom who loves it. Big win for me great customer care from Gearbubble.
Bought this mug for my daughter. It arrived in about 3 weeks, which I thought was fine considering it is made after you order it. My daughter loved it. It appears to be of good quality and the writing looks like it was applied before the final finish was applied, it isn't a stuck on stencil.
Ottimo prodotto, soddisfattissimo dell'acquisto, materiale ottimo e consegna nei tempi, anche dato il periodo
Top quality product, speedy delivery as promised, excellent communication throughout. Highly recommended!
From the business
I like #creativity, #entrepreneurialism, and believe everyone has a message in them.
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Hello Mariah,
Please email me at support@gearbubble.com and write attention: Nicole in the subject line. I'll help you get this issue sorted out! We apologize for the inconvenience.
Regards,
Team GearBubble