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How would you rate Gazelle?
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Canada
2 reviews
0 helpful votes
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Great experience
June 13, 2017

Easy to get an accurate value on my laptop. Easy to ship it to Gazelle. Got my check very fast. Perfect! Thank you!

Date of experience: June 12, 2017
Nevada
1 review
0 helpful votes
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3 times the charm
July 31, 2017

I had to call 3 times to trigger the Box to be shipped... a lot of time of my time and not ease of use. Be happy to share more.

Date of experience: July 31, 2017
Maryland
1 review
0 helpful votes
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Easy and fast
December 14, 2017

It was easy to use and they sent the money fast once they got the phone. A nice way to make a little money when you get a new phone.

Date of experience: December 13, 2017
Brian S.
California
1 review
0 helpful votes
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It was easy. Gazelle sent the box and the shipping label. I followed their instructions. They got the phone. I got the check. Great, thanks!

Date of experience: March 7, 2018
Virginia
1 review
0 helpful votes
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Great to work with
August 3, 2018

Fair prices, easy to work with. Great place to deal with. Fast and easy to understand directions. Will use in the future.

Date of experience: August 3, 2018
Arizona
1 review
0 helpful votes
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Great Experience
June 29, 2017

I've bought several phones from here and sold several phones to Gazelle and have always had a great experience.

Date of experience: June 29, 2017
Utah
1 review
0 helpful votes
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Easy peasy
August 30, 2017

Submitted request, got package, followed directions, mailed off in prepaid package, got paid. Nothing easier.

Date of experience: August 30, 2017
Texas
1 review
0 helpful votes
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Sold them my old phone, no problem. I wish I had my old battery back. I didn't have to charge it charge it twice a day.

Date of experience: December 1, 2017
Georgia
1 review
0 helpful votes
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Great Experiance
August 30, 2017

Was very easy and went very smooth. Customer service was great and helped when I had some questions.

Date of experience: August 30, 2017
Oklahoma
1 review
0 helpful votes
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Have bought several phones and sold several phones from Gazelle. Happy with end products and ease of transactions.

Date of experience: November 8, 2017
Virginia
1 review
0 helpful votes
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Fair price for a phone with a shattered screen. Process was super simple and payment was super fast.

Date of experience: November 24, 2017
Arkansas
2 reviews
0 helpful votes
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Great
January 12, 2018

Great prices! Great response time! Great company to deal with. Anytime I have to sell electronics, I will look up Gazelle.

Date of experience: January 11, 2018
Virginia
1 review
0 helpful votes
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Quick and easy
February 14, 2018

Hassle free and easy. Dont know what else to say but need to fill in one hundred characters. Still working on one hundred characters.

Date of experience: February 13, 2018
New York
1 review
0 helpful votes
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Gazelle made an offer and was quick to keep that offer and send me money for my broken iphone. Packaging and all was sent and it was all super easy.

Date of experience: June 29, 2017
Massachusetts
3 reviews
0 helpful votes
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Good Experience!
September 7, 2017

I go to Gazelle when I need to trade electronics back, the price was decent. The whole experience was good!

Date of experience: September 7, 2017
Kentucky
1 review
0 helpful votes
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We received our box for mailing our device quickly and Gazelle was easy to work with. We received our payment check quickly!

Date of experience: January 10, 2018
Connecticut
1 review
0 helpful votes
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Easy, easy, easy! Everything was a fair deal! Would do again and again. I am telling everyone I know.

Date of experience: June 29, 2017
Colorado
1 review
0 helpful votes
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Excellent Transaction!
January 12, 2018

Easy and speedy transaction! No issues what-so-ever! The entire process was easy to follow and the pricing was fair.

Date of experience: January 11, 2018
Arizona
1 review
0 helpful votes
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Website easy to use, quick to accomplish. Process for mailing easy, effortless. Results amazingly quick!

Date of experience: January 26, 2018
Pennsylvania
1 review
3 helpful votes
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Crappy
November 3, 2017

My experience selling to Gazelle was not good. Customer service is not good. Will not sell to Gazelle again.,

Date of experience: November 3, 2017

Overview

Gazelle has a rating of 2 stars from 1,075 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Gazelle most frequently mention customer service, perfect condition and screen protector. Gazelle ranks 48th among Consignment sites.

service
150
value
144
shipping
137
returns
117
quality
123