Gadget Guard Reviews Summary
The company has garnered mixed feedback regarding its products and customer service. On the positive side, some customers appreciate the effectiveness of the screen protectors and the helpfulness of customer support when addressing claims. However, significant concerns arise over product durability, with many users reporting frequent cracking and issues with the warranty process. Complaints about shipping costs for replacements and perceived inadequacies in customer service are prevalent, suggesting a need for improvement in these areas. Overall, while some customers express satisfaction, many feel let down by product performance and support, indicating room for enhancement in both quality and service.
This summary is generated by AI, based on text from customer reviews
This gadget has saved my device many times, the only downfall is if you upgrade your phone you lose your lifetime warranty; you would have to purchase another guard for the new phone.
I will never buy another screen protector. I am hard on my phones, and they do not disappoint! The replacements are sent quickly and without questions.
I would recommend this company to anyone who needs a glass screen protector. Buy it one time and only have to pay shipping to replace it? I think YES!
Didnt take very long for replacement to show up. Quickly got it teplaced at Sprint store. Ordering warranty replacement was efficient and quick. I would recommend to friends and family. Awesome product.
I went to order Gadget Guard. I was told it wasn't registered. So I began the long process of emailing all required proof of purchase only to be told it was registered only I was doing the replacement request with as different email. Really? The pin number had been registered but I have 2 different email addresses and used the wrong one from original registration. Not sure why this made a difference?
I appreciate the lifetime warranty as I am hard on my phone and Gadgetguard screen protectors. I always receive my order in a timely manner, which is super important when it comes to protecting the screen on my phone.
I forgot to keep the receipt for my wife's I ordered online but I still had my from the at&t store. My wife's only stayed on for a week and came unstuck so I couldn't get hers replaced. Mine fell through the couch and cracked the corner of the protector but the phone is fine and I now have the replacement protector.
Nice service to receive a free screen protector when yours breaks. Quick shipping. Easy instructions!
My original purchase of my gadget gaurd in Janurary was about $50, I was skeptical at first being that all of my screen protectors from the past have done their job until they cracked. For $50, I didnt understand the difference between this screen protector and the others. The difference between the two is that Gadget Gaurd actually puts their customers first! Ive cracked my Gaurd about 3 times since, and have been able to place a replacement order each time, no hassle! Love it! Only $5 shipping and handling.
Nobody plans on dropping their phone but when I did, I knew i could get a replacement screen protector for no cost but shipping. What a relief!
I got a new one but it was a difficult process because the website didnt recognize I already registered my screen protector so I had to do it again
Its not have the same one I bought which I sent a picture in the email meaning if this one breaks, i wont be able to get a free replacement. Not sure how this would work after. I got it a few days ago but I'm not going to install it, I'm going to take it the to store I bought my first actual case because they told me if it breaks I can go back to the store or online but I still recieved the wrong one. And again the one I got in the mail does not have a orange sticker nor pin.
Very few companies offer such quick professional and satisfactory customer service. It was a real pleasure!
Top corners are not sealing tight. And ends up with air pockets and then it cracks. The cover that came with the package does not cushion the phone for any type of a fall the last time it fell only 2 ft from my hand and it ends up cracking again. I have never had problems with my phone's the past 25 years I know this helps protect the phone but with it constantly cracking I wish I could find a better phone protector to use
Got it in good time but wrong product. Please fix my order. Thanks. 100 characters is crap when you don't have a desk job.
Just amazing service and fast service. Installed and like new. Great product. Recommended for sure.
Thank you for your assistance in registering my product and replacing my gadgetguard. Your promptness in this matter was appreciated!
Ordering a replacement protector was easy and the delivery was quick. Ill definitely recommend gadgetguard to friends and family.
It is a great product. It does what it is suppose to and great quality. And the replacement service gets processed very quick.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members