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From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Shopping easy and prices similar to other sites. Will wait to see what's actually delivered to give a final report.
What was delivered was beautiful but not what was advertised/ordered. I ordered a Fall Mum plant, picture showed it in a small basket. What was delivered was a dish garden with lovely plants/flowers; just not a fall mum?!
Not making a complaint as recipient loved it but I'm somewhat disappointed.
Delivery, ordering method, and the lovely bouquet (very suitable for the recipient,a male) are most satisfactory, however, here's a comment -- NOT a complaint -- but a suggestion: I was unprepared for the final price. It included the handling charge that, although reasonable, was not indicated earlier as another charge. I believe that there should be a note showing this, as well as ALL additional charges BEFORE the full expense is shown..
I was pretty much satisfied with the order, but a bit disappointed that the flowers my daughter received were a different color from the ones I chose on the site.
Thanks you so much for your services. I am a deployed service memeber and my wife was having a bad day, and because you offer such great service I was able to get her some flowers same day, and it really brightened her day! Thank You
I paid an extra fee to have my gift delivered within a certain time frame, and they were 3 hours late.
I HAVEN'T HAD ANY PROBLEMS ORDERING FROMYOUFLOWERS. EASY TO MANIPULATE WEBSITE - FLOWERS COME AS PROMISED. ANYONE I SENT FLOWERS TO HAS BEEN VERY
HAPPY. WILL GLADLY CONTINUE TO DO BUSINESS WITH YOU.
Overall satisfied with service. Flowers are beautiful.
Everything was fine EXCEPT the delivery time. I paid for the expedited service to have them delivered before noon. They were not delivered until mid afternoon and after I called to inquire.
VERY EASY TO DO, MY SISTER IN LAW WAS VERY PLEASED WITH THE FLOWERS SHE RECEIVED SAID ROSES SMELT LOVELY AND WERE BEAUTIFUL.
Good website
I did not actually see the flowers I sent but my friend said they were very pretty and delivered on time. I would order again based on this.
My wife loved them and that's all I was looking for
Thanks
I'm satisfied with the quality of the flowers and the speed of delivery. But I think service and handling fee is a little bit high.
Always good seervice
I have moved far away from family and friends and sometimes when someone I knew passes away, All I can do is send flowers with my condolences. I have use this site twice now and was very happy that my flowers were arranged beautifully (I was told) and arrived on time for Funeral Services each time. Very Pleased!
Wanted to request a few yellow roses in the bouquet but didn't have that option
Very satisfied with product
Some over priced items
Site is easy to use
Its been quite enjoyable and easy
I love sending flowers to friends and family for their birthdays. What I don't like is the cost of shipping if the store is in the same city as the receiptiant. Other than that, it is great. Aftermath... the flowers were not delivered the same day. They were delivered the next day and were placed at the side of the home where the receicpiant did not see the flowers until the next morning. I received word from the receipiant and I then called your customer service. I was not happy with the condition of the flowers and the delivery. I do think I will use this service again.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members