On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Order was delivered to the funeral home Friday afternoon.
By Saturday morning, when I first saw them, about 1/3 of the red roses in the fireside basket were drooping on their stems and I was disappointed in the arrangement.
The red roses and iris arrangement, however, was gorgeous.
A little pricey once you add the delivery charge and the other fees...the bouquet advertised at around 30 bucks, but in the end, it was $**.
They saud the flowers were beautiful.Thanks so much.
I paid $*.** for a banner for the Funeral arrangement that should have said "With Deepest Sympathy". There was no banner as identified. I asked for the top "Premier" version and I found the arrangement skimpy at best. Felt uncomfortable at the wake with what was delivered.
Great selection and easy checkout
My daughter-in-law sent a picture of the flowers. I somehow expected a bigger bouquet. They looked quite nice, however.
A very good experience,flowers arrived on time and were very nice.
It was very easy.
My shopping experience was great, it was easy to find the flower i was looking for and checkout was quick and easy.
Terrific selection, wonderful service. Just as advertised.
I really loved the same day delivery, but feel like the product was too pricey for what I got.
Quick, easy, and no hassle.
I'll be waiting to hear from my friend how the flowers looked and if they were delivered earlier like I requested and paid for.
My friend, the recipient of the flowers, was very satisfied.
Quick and easy. A lot of choices and decent prices.
Very good selection. The typical hidden costs are not untypical, and its very good to just be up front with them.
Fast
Easy
Exciting
This was my initial feedback: "Good so far. Just please deliver today without any issues."
There weren't any major delivery issues but I did pay an extra $* to have them delivered by 3pm. I received a call from your customer service saying the florist couldn't confirm that they would deliver by that time. They said they would try to deliver them before EOB at 5PM and they did. I just wish I would have known that and I would not have paid extra.
This was the first time I had used fromyouflower.com to send flowers to my Mom and she said they were much prettier and in better shape than the one's she had received in the past few times I've send them to her. Thank you.
The person I sent the flowers to commented on how beautiful they were
Easy to navigate through the website. Flowers weren't what I ordered but were still pretty but much smaller than expected especially because I upgraded. I wasn't expecting it to be huge but it was very small for $**.
Very easy and fast.
Answer: Truthfully I was so livid when I spoke with them that I demanded my money back since it was their error and demanded they send me an email as confirmation that I cancelled the order and that I would receive a total refund. Hope that helps
Answer: I'm sorry in advance
Answer: My delivery came at 640pm on the day it was scheduled, I checked several times during the day and couldn't get anything but thst the delivery was scheduled.
Answer: Yes I have been informed that it will be recovered due to flowers not being delivered.
Answer: That's how this company works. You can't trust a date that they've promised they'll meet. I'd get a refund, and shop elsewhere.