Frame USA

The company is always very helpful and accommodating. Choices could be better for silver frames…dirty silver works.

In order to make sure i had identical frames i had a custom quote done to mirror my previous order. The custom quote was right, but the frame and mat were not.

I've purchased several frames from Frame USA in the past, in a variety of styles to fit our decor. Excellent quality and timely production and shipping. Very satisfied.

No problem ordering. There should be more information on what comes with, or not, the square frames. Otherwise a good site.

As the title says, there was not much in terms of notification after ordering and it just came at my door out of nowhere.

I liked my orange frame from the time I first opened the package. It's a high quality frame. Would purchase again.

Easy to customize frame online to match the style and color of my certificate. 1-2 week production time, once completed, shipping was fast and packed securely. Very happy with how it turned out. Would order more in the future. Made in the USA!

Love these frames! They add to my drawings and I'm able to sell these easier out of my studio when they are framed formally.

Found this online, and called them to inquire to fine-tune details of order.

Very pleased with expedient shipping. Everything arrived well packaged and in tact. Because they were a close out with an incredible price, I didn't mind that I had to sand rough areas from each frame.

I made three custom frames and mats with the Design a Frame option and they all came out beautifully. They were packaged very well when they shipped, as well, so they arrived perfectly fine. I will definitely use this company for any future frame needs 😊

Kept getting error messages that "something had gone wrong." Decided to push through and did get to complete my order this time. Was using Chrome Browser on a Samsung Galaxy S6 Lite tablet. Customer Service contacted me to let me know the issue is being looked at.

I ordered 13 randomly sized (maybe custom sizes) picture frames from Frame USA. I was able to easily and quickly contact their customer service with questions. The order arrived very quickly and it's perfect for my project!

Excellent craftsmanship with every single of our 15 frames being exactly the same, even the different sizes. Very competitively priced. While being perfectly clean and dust free securely carefully packaged.

Look no further, my family was able to order several matching frames for our living room display through Frame USA. Ordering was easy, affordable, and great quality. Packaging and shipping were extremely efficient and well done.

Great ordering experience. Good quality. Since I didn't want to pay the high cost of a wood frame I chose the Value option, which turned out to be excellent. I replaced their corrugated cardboard back with acid-free foam board for about $5 from a craft store, and using acid-free tape was able to hinge-mount a high-quality art print to the included matte, creating a great-looking frame for less than half the price of a custom frame. If I want non-glare glazing I'll have to order that from another site, but the styrene that's included isn't too bad.

We needed a lot of frames quickly and these are just right. They came in excellent condition, well packed. We had problems with delivery, but those were caused by the weather, not by Frame USA. The Frame USA folks gave us great service.

Always use this company love their services but the more recently received frame had a couple irregularities on the plastic insert/glass substitute. Nothing crazy, easily fixed with a pair of scissors, but irritating nonetheless.

This was my first time back after Frame USA's system upgrade a couple years ago so I had to re-register as if a new customer. Not a big deal, this happens often enough and I was aware of this process thanks to their emails. Products were easy to find on the site. The product and order pages had a smooth flow except for a small glitch after completing my order, when the SiteJabber pop-up screen appeared and there was no way to click out of it... not even clicking the "stars" to begin a review did anything. I just had to close my browser window.

The checkout experience and updates about shipping are great, but unfortunately, the products were not quite up to par. Out of the 20 frames I purchased 4 of them were broken. 3 had broken glass and one had a broken frame. Update: Although I didn't put in for replacement frames, because of my review I was contacted by a brand manager to let me know that they will be replacing the 4 frames that were broken. Awesome customer service!