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Forward2Me

Overview

Forward2Me has a rating of 4.6 stars from 1,791 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Forward2Me most frequently mention customer service, quick response and perfect condition. Forward2Me ranks 3rd among Mail Forwarding sites.

service
100
value
91
shipping
88
returns
39
quality
79
This company responds to reviews on average within 6 days
+23
How would you rate Forward2Me?
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Australia
1 review
0 helpful votes
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Courteous Service from Forward2Me This time
April 5, 2025

In the face of mismatched shipping allocations, F2Me came to the party and provided a solution.
Much appreciated. Thank you F2Me for your continued support.

Date of experience: March 21, 2025
A F. Forward2Me Rep
1 month ago

Many thanks for the 5 star review. 😊

California
1 review
0 helpful votes
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They professionally took care of all the issues I had with my packages. Now I am very satisfied. Thank you. All my packages were safely repacked and shipped quickly.

Date of experience: March 20, 2025
Cote D'ivoire
1 review
0 helpful votes
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Been using Forward2Me for the past 4 years
March 30, 2025

I can't recommend them enough, they have been really helpful anytime I needed extra assistance from both the UK and US warehouse. Shout-out to Jane and July in the UK and to Joyce and Nica in the US. For the countless parcels that went through forward2me I have had only one that got lost and the compensation was promptly taken care by Forward2me staff.

Date of experience: March 20, 2025
A F. Forward2Me Rep
1 month ago

Thank you so much for your amazing feedback! 😊

Ireland
1 review
0 helpful votes
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Great Service!
April 11, 2025

Honey from Germany was great at fixing missing data and location my package. I am very thankful and happy with the process

Date of experience: April 1, 2025
A F. Forward2Me Rep
1 month ago

Thank you so much for the 5 star review for Honey 🙂

Florida
1 review
0 helpful votes
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Great
April 8, 2025

Made very easy. I made a complaint about my package that was delivered without suite number and it was resolved within 24 hours of delivery

Date of experience: March 29, 2025
A F. Forward2Me Rep
4 weeks ago

Many thanks for the 5 star review. 😊

GB
1 review
0 helpful votes
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Excellent service
April 10, 2025

Very safe company to use, item delivered within days, Nica was extremely helpful and resolved a minor shipping delay issue within hours

Date of experience: March 30, 2025
A F. Forward2Me Rep
4 weeks ago

That's wonderful to hear! Thank you for sharing your experience with us and 5 star review for Nica ❤️

California
1 review
0 helpful votes
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Thanks to Windy I was able ship my motorcycle engine from the Japan warehouse to my address in USA. Forward2me provides a great forwarding services.

Date of experience: April 4, 2025
A F. Forward2Me Rep
4 weeks ago

Thank you for the 5 star review :)

Washington
1 review
0 helpful votes
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Easy, no issues.
May 4, 2025

Googled a forwarding service and was concwrnwd about scams. This worked exactly as advertised for international package.

Date of experience: April 24, 2025
A F. Forward2Me Rep
2 weeks ago

Thank you for sharing your experience! I'm so glad to hear that everything worked exactly as advertised for your international package. 😊

Customer Satisfaction Team

New York
1 review
0 helpful votes
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Forward2me is great service, but I would like to specially commend Joyce for her helpfulness and understanding in solving a problem that I had with my shipment.

Date of experience: February 28, 2025
Saudi Arabia
1 review
0 helpful votes
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Trusted service
March 7, 2025

I'm a customer with FORWARD2ME since 2014, never had any issue with it, only this week I had a missing package because of incorrect name by sender but FORWARD2ME team resolve it so quick and I got my package in few hours, special thanks to REGILYN for professional assistance

Date of experience: February 25, 2025
A F. Forward2Me Rep
2 months ago

That's wonderful to hear! Thank you for sharing your experience with us and 5 star review for Regilyn❤️

Georgia
1 review
0 helpful votes
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Nica was awesome
April 15, 2025

Associate Nica at the UK location was very helpful in answering any questions and resolving the small issue I had.

Date of experience: April 4, 2025
A F. Forward2Me Rep
4 weeks ago

That's wonderful to hear! Thank you for sharing your experience with us and 5 star review for Nica

California
1 review
0 helpful votes
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Great service
March 18, 2025

The team took great care of me after my package was not processed correctly by DPD. I was also kept regularly updated.

Date of experience: March 7, 2025
Iceland
1 review
0 helpful votes
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Expensive and slow
February 26, 2025

Expensive and slow - they demanded to repack my parcel although there was no need, presumably to jack up their fee. I don't think I will use them again

Date of experience: February 16, 2025
A F. Forward2Me Rep
2 months ago

Hi Ollie,

Thanks for the feedback. Our repacking process is never intended to increase fees but rather to ensure that items meet shipping regulations and arrive safely at their destination. In some cases, original packaging may not provide sufficient protection for international transit.

That said, we understand your frustration and appreciate your feedback. If there’s anything we can do to improve your experience, please let us know—we’d love the opportunity to make things right.

Best regards,

Customer Satisfaction Team

GB
1 review
0 helpful votes
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I needed to order some strange parts from France and the company would not deliver to the UK,Forward2Me made it quick and easy to froward the parts with no dramas.

Date of experience: March 24, 2025
A F. Forward2Me Rep
1 month ago

We're so glad to hear that forward2me made it easy for you to get your parts from France to the UK! 🚀

California
1 review
0 helpful votes
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Great experience!
February 4, 2025

I had a great experience with Joyce! She was incredibly kind and helpful, patiently addressing all my questions and making sure I understood everything clearly. Her excellent service really made a difference, and I truly appreciate her support. Highly recommend!

Date of experience: January 25, 2025
A F. Forward2Me Rep
3 months ago

That's wonderful to hear! Thank you for sharing your experience with us and 5 star review for Joyce❤️

Virginia
1 review
0 helpful votes
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UK Forward2me Rating
February 22, 2025

I have nothing but good things to say about the UK branch of Forward2me. Their service and forwarding speed are second to none. I wish their USA branch could learn from them.

Thanks Guys.

Date of experience: February 11, 2025
A F. Forward2Me Rep
2 months ago

Thank you for your kind words about our UK Warehouse! We're happy to hear that you've had such a great experience with our service and forwarding speed.

We appreciate your honest feedback regarding our USA branch and will certainly share it with the team. We're always striving to improve, and your input helps us work towards providing the best possible service across all locations.

If there's anything we can do to assist you further, please don’t hesitate to reach out. We truly value your support!

Japan
1 review
0 helpful votes
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Very good
February 1, 2025

I really appreciated that you even checked the contents of the box.
I'm not good at English, so I sent a message in poor English using a translator, but they responded politely.
I would definitely use it again.

Date of experience: January 21, 2025
A F. Forward2Me Rep
3 months ago

Many thanks for the 5 star review. 😊

Angola
1 review
0 helpful votes
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Very nice experience
January 31, 2025

I lost a package with a forwarder from Germany in my first attempt. Moved to forward2me a bit sceptical but my experience has been very good.

The support I received from Jane was also top notch.

100% recommend.

Date of experience: January 21, 2025
A F. Forward2Me Rep
3 months ago

That's wonderful to hear! Thank you for sharing your experience with us and 5 star review for Jane❤️

Ireland
1 review
0 helpful votes
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Great service
January 30, 2025

First time using a package forwarding service and it couldn't not have been more straight forward. They provided quite a few options for delivery companies and I was pretty happy with the deal I got in the end.

Date of experience: January 20, 2025
A F. Forward2Me Rep
3 months ago

Many thanks for the 5 star review. 😊

Greece
1 review
0 helpful votes
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Great service
April 12, 2025

4 shipments from UK to Greece so far!
Everything went so smooth!

Date of experience: April 2, 2025
A F. Forward2Me Rep
1 month ago

That's fantastic to hear! 🎉