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Morgan & MorganReviews 1,862

3.4

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From the business

All Law Firms Are Not The Same. As America's largest Injury Law Firm, we believe you deserve to have the best life, so our goal is to get you best results as quickly as possible. For over 30 years, Morgan & Morgan has been fighting for the people and has recovered over $10 billion dollars for our clients. We have the resources to take on the biggest bullies in America: insurance companies know who we are, and more importantly, our results. A lot of lawyers never go to court. They’ll take the last best offer even if the case is worth 100 times that. Not us. Morgan & Morgan has over 700 attorneys who aren’t afraid to go to trial. If you win big, we win big. Let us fight for you. There’s only one Morgan & Morgan.


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Morgan & Morgan Reviews Summary

The overall reputation of the company is significantly marred by a consistent pattern of customer dissatisfaction, particularly regarding communication and service delivery. Many clients express frustration over perceived neglect, lack of responsiveness, and inadequate representation, often feeling like just a number rather than valued individuals. While some reviews highlight positive interactions with specific staff members, these instances are overshadowed by widespread complaints about slow case handling and unfulfilled promises. This feedback indicates a need for the company to enhance its client engagement strategies and ensure that its commitment to serving clients is genuinely upheld.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 7 days

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Florida
1 review
0 helpful votes
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Excellent
April 5, 2021

They are so attentive and helpful
If u need any help contact them, they are so careful with you case.

Date of experience: March 22, 2021
Florida
2 reviews
0 helpful votes
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Accident
March 22, 2021

My experience with Steve was positive. He explain all that I need to know to start the process. The communication was brief and detail.

Date of experience: March 22, 2021
New York
1 review
6 helpful votes
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I was comfortable talking with the lady who I consulted with. (Wish I remembered her name.) I am hoping to resolve this matter as smoothly as possible with your guy's help. Thank you and hopefully something good can come out of this situation and ensure this won't happen to anyone else. I was in tears over this situation and thankfully my 4 year old daughter was not there this night as it may have been much worse.

Date of experience: March 22, 2021
Florida
1 review
0 helpful votes
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Car accident
March 22, 2021

Fastest I've ever seen.! The response to questions & concerns was handled immediately. I had Miss Powell help me with several problems. She was right there to help every time.!

Date of experience: March 22, 2021
Florida
1 review
0 helpful votes
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Helpful
March 22, 2021

Knowledgeable help! Professional understanding. Caring staff.

Date of experience: March 22, 2021
Florida
1 review
0 helpful votes
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Muy fácil muy excelente servicio
March 22, 2021

Me trataron muy bien rápido y muy claros en los detalles de caso

Date of experience: March 22, 2021
Florida
1 review
0 helpful votes
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Professional and knowledgeable
March 22, 2021

Very friendly and professional and caring. During this uncomfortable time, I felt heard.

Date of experience: March 22, 2021
Georgia
1 review
0 helpful votes
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Made me comfortable
March 22, 2021

They made me feel at ease and not pressured., the process was straight forward.

Date of experience: March 22, 2021
Texas
1 review
0 helpful votes
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Very understanding and patient
April 5, 2021

Amazing. Very sweet and patient. Kind thank you so much. It's been such a trying time for our family.

Date of experience: March 22, 2021
New Jersey
2 reviews
0 helpful votes
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Auto
March 22, 2021

Very easy to navigate everything was correct and easy to understand I had no problem and reading the documents I would recommend this Morgan & Morgan to anyone

Date of experience: March 22, 2021
Alabama
1 review
0 helpful votes
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Great service
March 22, 2021

Very patient and courteous and was very helpful and made me understand things that were complicated

Date of experience: March 22, 2021
Florida
1 review
0 helpful votes
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Morgan & Morgan
March 22, 2021

Professional and right to the point ensuring you that they have you at your best interest

Date of experience: March 22, 2021
New York
1 review
0 helpful votes
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Great service
March 22, 2021

Great the service is quick and easy, reliable too.

Date of experience: March 22, 2021
Illinois
1 review
0 helpful votes
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Prompt and clear
March 22, 2021

Perfect experience and example of professionalism. Prompt, clear and precise firm.

Date of experience: March 22, 2021
Florida
1 review
0 helpful votes
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Insurance Claim Support
April 5, 2021

Wonderful. Have spoken with several representatives and each was courteous, knowledgeable, and professional. Additionally, all of my contacts with M and M representatives have taken place over several hours, instead of days which has been my experience with attorney firms I have worked with in the past.
"For the People" is an apropos service mark.

Date of experience: March 22, 2021
New Jersey
1 review
0 helpful votes
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I spoke with Dani, she was very patient in working with me.

Date of experience: March 22, 2021
Florida
1 review
0 helpful votes
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Professional intake process
March 22, 2021

I was called in response to a referral by another attorney who felt my case would be better handled by Morgan & Morgan than by him. The gentleman who called me and handed my intake interview was very nice, professional and understanding about everything I had been through.

Date of experience: March 22, 2021
Florida
1 review
0 helpful votes
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Excelente servicio al cliente
March 22, 2021

Excelente atención durante la llamada inicial. Excelente atenvion

Date of experience: March 22, 2021
Florida
1 review
0 helpful votes
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Amazing firm!
April 5, 2021

From start to finish everyone that I dealt with was incredibly professional and knowledgeable. Morgan and Morgan helped me when I had no idea what to do about the situation I was in. They proved themselves capable and trustworthy.

Date of experience: March 22, 2021
Florida
1 review
0 helpful votes
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Start up
March 22, 2021

Very helpful in assisting my son and I. Through out the process with any questions

Date of experience: March 22, 2021
Tariq S. Morgan & Morgan Rep
over a year old

Thank you Anna for your kind words. We only want to treat our clients the way we would want to be treated if we were in their shoes and glad it shows. We wish you all the best for you and your son. Take care!