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All Law Firms Are Not The Same. As America's largest Injury Law Firm, we believe you deserve to have the best life, so our goal is to get you best results as quickly as possible. For over 30 years, Morgan & Morgan has been fighting for the people and has recovered over $10 billion dollars for our clients. We have the resources to take on the biggest bullies in America: insurance companies know who we are, and more importantly, our results. A lot of lawyers never go to court. They’ll take the last best offer even if the case is worth 100 times that. Not us. Morgan & Morgan has over 700 attorneys who aren’t afraid to go to trial. If you win big, we win big. Let us fight for you. There’s only one Morgan & Morgan.
The overall reputation of the company is significantly marred by a consistent pattern of customer dissatisfaction, particularly regarding communication and service delivery. Many clients express frustration over perceived neglect, lack of responsiveness, and inadequate representation, often feeling like just a number rather than valued individuals. While some reviews highlight positive interactions with specific staff members, these instances are overshadowed by widespread complaints about slow case handling and unfulfilled promises. This feedback indicates a need for the company to enhance its client engagement strategies and ensure that its commitment to serving clients is genuinely upheld.
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My Experience was very helpful they were very polite and Diangelo also took his time to help me with the on line paper work.
Great experience helped me with getting everything set up very nice and understanding of my situation thanks.
I had a very nice experience with Morgan and morgan.
"Absolutely Perfect", and I would recommend this company to ant family members or friends that are in need of help.
Very prompt and polite case manager. Easy to talk to. He made me feel comfortable. I will definitely recommend Morgan and Morgan at this time of need.
Very friendly and helpful, answered all questions with enough clarity to provide proper information.
Nice people very helpful to there clients and good understanding Lawyers
It is a rare experience these days to find companies with customer service of this level. They were thorough, attentive, empathetic, and very caring. The consultant made me feel very comfortable and I truly appreciate her help.
I've had great communication from this firm on settling my case.
This was a great, it was way to talk, my case was taken right away
Very comforting I can tell representative was sincere and cared about my situation
Absolutely brilliant from start to finish. Thanks to all.
It was very helpful the people I spoke with were very helpful
Great experience. I felt at ease. Felt like my concerns were being addressed. Excelllent customer service.
Very well handled. Super nice representative. Getting through this process could not have been easier.
Ms. Jasmine Montavo, Exceptional in all necessary getting my case documented and approved for acceptance.
Very easy to deal with. Easy to understand. I gots live representative quickly and had No prolonged waiting time on the phone listening to music.
I receive fast help in helping me with signing the contract.
Answer: Hello Cristine! Our department is here and ready to assist you. Please reach out to us through email or phone: 888-488-0018 or cx@forthepeople.com. We are eager to guarantee communication with your team and getting you the answers you need about your case. Unfortunately, we will need a bit more information to locate your case and ensure we are handling things accordingly. Please feel encouraged to reach out, and we look forward to hearing from you.- Client Experience Team
Answer: Thank you for reaching out. We cannot give legal advice in this forum, however we would love to help but would need more details about your situation. Can you call 1-888-340-1780 so we can get you connected with someone who can properly review your potential case? We look forward to hearing from you soon!
Hi! Thank you so much for your 4 star review. We strive for 5 stars and would love to know what we could do differently to reach that. Feel free to email me with any concerns cx@forthepeople.com Tyler