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Morgan & MorganReviews 1,862

3.4

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From the business

All Law Firms Are Not The Same. As America's largest Injury Law Firm, we believe you deserve to have the best life, so our goal is to get you best results as quickly as possible. For over 30 years, Morgan & Morgan has been fighting for the people and has recovered over $10 billion dollars for our clients. We have the resources to take on the biggest bullies in America: insurance companies know who we are, and more importantly, our results. A lot of lawyers never go to court. They’ll take the last best offer even if the case is worth 100 times that. Not us. Morgan & Morgan has over 700 attorneys who aren’t afraid to go to trial. If you win big, we win big. Let us fight for you. There’s only one Morgan & Morgan.


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Morgan & Morgan Reviews Summary

The overall reputation of the company is significantly marred by a consistent pattern of customer dissatisfaction, particularly regarding communication and service delivery. Many clients express frustration over perceived neglect, lack of responsiveness, and inadequate representation, often feeling like just a number rather than valued individuals. While some reviews highlight positive interactions with specific staff members, these instances are overshadowed by widespread complaints about slow case handling and unfulfilled promises. This feedback indicates a need for the company to enhance its client engagement strategies and ensure that its commitment to serving clients is genuinely upheld.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 7 days

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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Great experience!
March 22, 2021

I was contacted immediately after putting my request online. Everyone I spoke to was super professional while being friendly.

Date of experience: March 22, 2021
Tennessee
1 review
0 helpful votes
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Good
March 22, 2021

Good very nice great people loving great customer service

Date of experience: March 22, 2021
Texas
1 review
0 helpful votes
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Knowledgable
March 22, 2021

Jeff has been fantastic! Guided me seamlessly through the process.

Date of experience: March 22, 2021
Florida
1 review
0 helpful votes
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Kevin's initial contact w/MM
March 22, 2021

Very easy to talk with the contact.
Very helpful and could understand him when he spoke.

Date of experience: March 22, 2021
Tennessee
1 review
0 helpful votes
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Great staff. They really work hard for all their clients.

Date of experience: March 22, 2021
Tennessee
1 review
0 helpful votes
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Awesome Service
April 5, 2021

Great service they really care you assist you with your needs!

Date of experience: March 22, 2021
Georgia
1 review
0 helpful votes
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Kind
March 22, 2021

Kind and relatable. I was able to speak with someone quickly.

Date of experience: March 22, 2021
Tennessee
1 review
0 helpful votes
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A piece of mind.
March 22, 2021

Morgan & Morgan has done a great job of keeping me informed about this very nerve wrecking situation. I am pleased with their services and I will be even happier when this is over with. I am happy with the decision in chosing Morgan&Morgan.

Date of experience: March 22, 2021
Florida
1 review
3 helpful votes
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Mrs. Taylor
April 5, 2021

She did a excellent job with my case I really appreciate her work I would recommend Morgan and to anyone.

Date of experience: March 22, 2021
Georgia
1 review
0 helpful votes
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Loved my representative
March 22, 2021

Teresa took care of everything. I felt like I got the best deal and she made the entire process seamless. Extremely grateful

Date of experience: March 22, 2021
Tennessee
1 review
0 helpful votes
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Good consultation
April 5, 2021

Great customer service during consultation. Looking forward to working with them

Date of experience: March 22, 2021
Florida
1 review
0 helpful votes
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I love your service
March 22, 2021

The best team

A perfectly solved case and made me feel like an important person

Date of experience: March 22, 2021
Georgia
1 review
0 helpful votes
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Great Customer Service Experience
March 22, 2021

Everyone was very helpful and I felt accepted. When I talked to the customer service representative, she was very kind and accepting!

Date of experience: March 22, 2021
Florida
1 review
0 helpful votes
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Very helpful
April 5, 2021

Very helpful and professional. I'm very pleased with the information that was given to me and how comfortable they made me feel.

Date of experience: March 22, 2021
Florida
1 review
0 helpful votes
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Great
April 5, 2021

Great all around from the communication and customer service

Date of experience: March 22, 2021
Florida
1 review
0 helpful votes
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Gray costume service
March 22, 2021

Espero tener la mejor experiencia, servicio, respaldo y representacion

Date of experience: March 22, 2021
Indiana
1 review
0 helpful votes
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Great people
March 22, 2021

A concerning group of people. They took the time to explain things to me.

Date of experience: March 22, 2021
Florida
1 review
0 helpful votes
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Auto accident case
March 22, 2021

I would like to thank Morgan and Morgan and their entire staff for all their hard work thru this difficult time
In helping us. A special thanks to our lawyer Ashley Nelson for her time a pacients in bringing our case to a favorable settlement.

Date of experience: March 22, 2021
Florida
1 review
0 helpful votes
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Great Job!
March 22, 2021

Morgan & Morgan was very helpful and understanding. They were able to answer all my questions.

Date of experience: March 22, 2021
Georgia
1 review
0 helpful votes
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Dianne Basley
March 22, 2021

Very acknowledged on what happen to me. Ready to get my case started.

Date of experience: March 22, 2021