On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
All Law Firms Are Not The Same. As America's largest Injury Law Firm, we believe you deserve to have the best life, so our goal is to get you best results as quickly as possible. For over 30 years, Morgan & Morgan has been fighting for the people and has recovered over $10 billion dollars for our clients. We have the resources to take on the biggest bullies in America: insurance companies know who we are, and more importantly, our results. A lot of lawyers never go to court. They’ll take the last best offer even if the case is worth 100 times that. Not us. Morgan & Morgan has over 700 attorneys who aren’t afraid to go to trial. If you win big, we win big. Let us fight for you. There’s only one Morgan & Morgan.
The overall reputation of the company is significantly marred by a consistent pattern of customer dissatisfaction, particularly regarding communication and service delivery. Many clients express frustration over perceived neglect, lack of responsiveness, and inadequate representation, often feeling like just a number rather than valued individuals. While some reviews highlight positive interactions with specific staff members, these instances are overshadowed by widespread complaints about slow case handling and unfulfilled promises. This feedback indicates a need for the company to enhance its client engagement strategies and ensure that its commitment to serving clients is genuinely upheld.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Dawn, my case manager was like the angel watching over you.
I was always informed and aware of the next step.
The people at Morgan & Morgan make it beyond easy to reach out to an attorney. Sometimes you may feel overwhelmed or afraid and that can make someone not want to call an attorney. But with them they take the hard work for you and make it easy and make you feel comfortable as well as being informed on everything they do... especially Sean, Charlena, Yvonne they truly care. And for that I'm very thankful. God bless them all.
So i am very inpressed with this frim. They are on in it to help from the frist time i talk to them. They seem that like they are going in to win, frist. Thats means alot to me to have such ahuge team on your side. I dont think for a minute that dont know what it is they are doing.And doing it well.
They answered every question and it did everything right
I was able to have all my questions answered, and felt very comfortable through the process knowing I would be represented well. My attorney was competent and made firm demands, and I'm very satisfied with the results!
I was recently in a bike accident and I am still in the hospital so it's a very emotional state me at this point of time but my friend recommended morgan and morgan so I called and when I called they were very understanding of what was happening and wanted to get right to an investigation thanks guys for being there for the people
Was on my way home and someone decided to hit me. I called 911 then Morgan and Morgan. Then reported the accident to my insurance company. Morgan and Morgan took care of everything after that. Great experience and would recommend to anyone who is in need of an attorney.
Good experience so far. The process of providing my information was thorough and seamless.
Never used a lawyer before Morgan & Morgan took care of us when we were ignored by our insurance company. They helped us find the doctor to get us better. They made the process painless
I called and wasn't sure what I was doing and the gentleman on the line waited and answered any questions I had.
Very thorough intake. Thoughtful and concerned staff during phone call.
Feeling really hopeful about working with Morgan and Morgan
Representative was through with questions and statements of the facts. I was rear ended while at a stop light. Check other driver texting while driving.
So far I m please with the firm but it's to soon to review.
Desde que llame a Morgan and Morgan me atendieron con profesionalismo y a la vez con mucho juicio. Lamentaron la situacion que atravece y rapidamente empezaron a trabajar mi caso.
First time talking to them and not sure what this is about but I will do my very best
Hi Allen! Thank you for your feedback and for allowing us to assist you with your claim. Our goal is to always provide a 5 star service, so if there is anything we could've done differently, we are all ears. All the best. cx@forthepeople.com
The lady I talked to on the phone was awesome. Very nice and answered all my questions
Great just don't like writing reviews I'm a very private person like to keep to myself
Hi Tammy! We appreciate you taking the time to leave us a kind review. We wish you all the best with your claim. Take care!
Answer: Hello Cristine! Our department is here and ready to assist you. Please reach out to us through email or phone: 888-488-0018 or cx@forthepeople.com. We are eager to guarantee communication with your team and getting you the answers you need about your case. Unfortunately, we will need a bit more information to locate your case and ensure we are handling things accordingly. Please feel encouraged to reach out, and we look forward to hearing from you.- Client Experience Team
Answer: Thank you for reaching out. We cannot give legal advice in this forum, however we would love to help but would need more details about your situation. Can you call 1-888-340-1780 so we can get you connected with someone who can properly review your potential case? We look forward to hearing from you soon!
Thank you Wayne! I am sure everything will turn out great. Please let us know if there is anything we can do to assist or any additional feedback you'd care to provide as we always strive at providing a 5 star service. cx@forthepeople.com