From the business
All Law Firms Are Not The Same. As America's largest Injury Law Firm, we believe you deserve to have the best life, so our goal is to get you best results as quickly as possible. For over 30 years, Morgan & Morgan has been fighting for the people and has recovered over $10 billion dollars for our clients. We have the resources to take on the biggest bullies in America: insurance companies know who we are, and more importantly, our results. A lot of lawyers never go to court. They’ll take the last best offer even if the case is worth 100 times that. Not us. Morgan & Morgan has over 700 attorneys who aren’t afraid to go to trial. If you win big, we win big. Let us fight for you. There’s only one Morgan & Morgan.
Morgan & Morgan Reviews Summary
The overall reputation of the company is significantly marred by a consistent pattern of customer dissatisfaction, particularly regarding communication and service delivery. Many clients express frustration over perceived neglect, lack of responsiveness, and inadequate representation, often feeling like just a number rather than valued individuals. While some reviews highlight positive interactions with specific staff members, these instances are overshadowed by widespread complaints about slow case handling and unfulfilled promises. This feedback indicates a need for the company to enhance its client engagement strategies and ensure that its commitment to serving clients is genuinely upheld.
This summary is generated by AI, based on text from customer reviews
Amazing agent explaining everything I need to know in detail.
The enrollment process is running smoothly. I just started.
So glad you had a great experience, Kyle. Hope you have an amazing day! Thank you! Client Experience Team - cx@forthepeople.com - (888) 488-0018.
Sorry $#*! excuse for a law firm. TOOK OVER 2 YEARS TO REACH A DEAL FOR SUCH A MINIMAL AMOUNT AND EVEN THOUGH THEYVE BEEN PAID 6 MONTHS AGO THEY STILL WONT EVEN GIVE ME A DATE IF WHEN I WILL FINALLY SEE MY TINY $#*! AMOUNT. HORRIBLE COMPANY. RUN! ONLY HIRE THEM IF YOU DONT WANT TO SEE $#*! FROM YOUR CASE!
Hello Anna, we are deeply sorry to hear about your experience and understand how important it is to have a positive experience with us. We take your feedback to heart and would love the opportunity to make it right. While we cannot discuss the specifics of your case in this open forum, we would be grateful for the chance to learn more about your concerns and see what we can do to help. Please don't hesitate to reach out to us via email or phone so we can discuss this further. -Ashley cx@forthepeople.com (888)670-2630
I got many answers to all of the questions we had and it was explained easily but thoroughly.
So glad you had a great experience, Kyle. Hope you have an amazing day! Thank you! Client Experience Team - cx@forthepeople.com - (888) 488-0018.
In process with one of the workers however I will need to be tested like this. Daily I love Morgan n Morgan
Robert, we take great pride in our reputation and thank you for this 5-star review! We know in today's world that everyone is extremely busy, so just taking the time out of your day to leave this review is important to us here at Morgan and Morgan. I hope you have an amazing day! – Mike
Incident happened just a week ago and they are already working on it!
Jacob, we really appreciate the rating. Is there anything you’d like to share that we can pass along to the team? If so, you can reach out to our Client Experience Team at CX@forthepeople.com or call us (888) 488-0018. Thank you! Mike
Shortly after I made an online inquiry, on a Saturday evening, I was contacted by this office. Having nearly lost a finger, losing use of my left hand temporarily, it's good to know I'm not losing, out on my own. No one can afford to be out of work. My former boss failed to cover me as his responsibility. M&M could save me from losing everything.
Jacob, thank you so much for the positive rating. We’re always happy to see our client’s satisfaction with our services and wish you all the best. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630 – Tariq
The gentleman we talked with was a great help and was very comforting
Tyler, thank you for taking the time to leave us a rating. We strive for top-notch service and knowledge of your satisfaction with us means the world to us. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630 – Tariq
The experience with the consultation was smooth and simple.
Christopher, it means a lot to us that you took the time to let us know of your satisfaction with our representation. 5-star reviews represent the service we strive for with every client. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630 – Tariq
Was clear and nice. Real clear and patient knew what I was talking about made sure things were all clear and in order
Daniel, It means a lot you took the time to leave us a 5-star rating. We provide our clients with the compassion and care they deserve. Thank you for choosing Morgan & Morgan, we hope you take care. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630 – Tariq
I spoke with an evaluator who shared that M&M would not be able to help me. In less than 24 hrs, M&M reached out to me, informing me that the company may be able to help me in my matter. Bryan gathered explained the process, gathered nformation and initiated the process. He was kind and empathetic.
Joyce, thank you so much for the positive rating. We are always happy to see our client's satisfaction with our services and wish you all the best. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630 – Tariq
It's okI don't know what to put ……………………………,,,,………………………,,,,,;,……………………………………………..
Thank you so much for rating us. We’d love to learn more about what we did to earn it! Feel free to reach out to our Client Experience Team at CX@forthepeople.com or call us (888) 488-0018. Thank you! Mike
Very happy with service can't wait to get everything settled
Helen, thank you so much for the positive rating. We’re always happy to see our client’s satisfaction with our services and wish you all the best. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630 – Mike
I spoke with Olivier for my consultation, and he was an absolute delight. Very informative and professional, not to mention patient as well. Worked with me to get all the information I needed.
Great service very polite and reassuring
Thank you
Thank you so much for the positive rating. We’re always happy to see our client’s satisfaction with our services and wish you all the best. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630
Felt as if I was going to be taking great care of!
Jerry, thank you so much for the positive rating. We’re always happy to see our client’s satisfaction with our services and wish you all the best. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630 – Mike
Delores was so sweet and thorough. This was the first time I've had to do this kind of thing and she was fully informative and helpful. She was excellent!
Lance, thank you so much for the positive rating. We’re always happy to see our client’s satisfaction with our services and wish you all the best. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630 – Mike
This is my first time calling. I was. Connected right to a lawyer. He was very pleasant and helpful. I feel great about this firm and I'm glad I called them first.
Paulanne, thank you so much for the positive rating. We’re always happy to see our client’s satisfaction with our services and wish you all the best. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630 – Mike
Nice person, well spoken and helpful. So I glad that this help was much needed. I appreciate everything.
Tina, thank you so much for the positive rating. We are always happy to see our client's satisfaction with our services and wish you all the best. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630 – Tariq
Great and I love that you all took my case and looking forward working with you you all
We appreciate the review, Montsho. Thanks for taking the time. Have a great day! Client Experience Team - cx@forthepeople.com - (888) 488-0018.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
It means a lot you took the time to leave us a 5-star rating. We provide our clients with the compassion and care they deserve. Thank you for choosing Morgan & Morgan, we hope you take care. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630