From the business
All Law Firms Are Not The Same. As America's largest Injury Law Firm, we believe you deserve to have the best life, so our goal is to get you best results as quickly as possible. For over 30 years, Morgan & Morgan has been fighting for the people and has recovered over $10 billion dollars for our clients. We have the resources to take on the biggest bullies in America: insurance companies know who we are, and more importantly, our results. A lot of lawyers never go to court. They’ll take the last best offer even if the case is worth 100 times that. Not us. Morgan & Morgan has over 700 attorneys who aren’t afraid to go to trial. If you win big, we win big. Let us fight for you. There’s only one Morgan & Morgan.
Morgan & Morgan Reviews Summary
The overall reputation of the company is significantly marred by a consistent pattern of customer dissatisfaction, particularly regarding communication and service delivery. Many clients express frustration over perceived neglect, lack of responsiveness, and inadequate representation, often feeling like just a number rather than valued individuals. While some reviews highlight positive interactions with specific staff members, these instances are overshadowed by widespread complaints about slow case handling and unfulfilled promises. This feedback indicates a need for the company to enhance its client engagement strategies and ensure that its commitment to serving clients is genuinely upheld.
This summary is generated by AI, based on text from customer reviews
My daughter was in a was in a bad car wreck. She had over 900,000$ in bills. He was 3× over legal limit. She got 8500$. THEY SUCK.
I love them! They are a great company family company
Hi Alycia, that’s wonderful to hear. Thanks so much for leaving us a review. Have a wonderful day! Client Experience Team - cx@forthepeople.com or 888 670 2630 – Tariq
Responden muy rápido a tu llamada y te ayudan buen rápido y aclaran todas tus preguntas
¡Gracias por tomarse el tiempo para calificarnos! Nos encantaría saber más sobre lo que hicimos para que fuera una gran experiencia para usted. Si tiene la oportunidad de actualizar su opinión, ¡háganoslo saber! Puede comunicarse con nosotros en CX@forthepeople.com o llamando a nuestro número (888) 488 - 0018. ¡Gracias! Client Experience Team
Excellent job! Omar really listened to me. Thank you so much!
Lisa, thank you so much for your positive rating. We are always delighted to see happy clients. Thank you for choosing our firm. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630 – Tariq
Mrs. Rosie was great and helped me feel at ease. She has great manners and is very knowledgeable.
Crystal, thanks for taking time out of your day to review us. Have a great day! Thank you! Client Experience Team - cx@forthepeople.com - (888) 488-0018.
Well I had a case of a driver ramming his vehicle against mine a year or more ago and hired Morgan and Morgan they took the case months after cancelled it, because they will no be making enough money, or my insurance or the other parties insurance wouldn't pay enough. To this day I'm still not sure why my case wasn't worth pursuing but as minority I realize that sometimes these #%^ happens to you and your voice is not heard, wanted, nor appreciated!
Hello Eve, I sincerely apologize for any dissatisfaction you may have experienced with our firm. Your feedback is extremely important to us, and we take all negative reviews very seriously as we are constantly working to improve our service. I would be grateful for the opportunity to learn more about your situation and see how we can make it right. If you could kindly email us the details of your matter at cx@forthepeople.com, it would be my pleasure to personally review the case and do everything in my power to provide a resolution that meets your needs. Thank you for taking the time to reach out, and I look forward to hearing from you soon. cx@forthepeople.com / 888-670-2630. - Melissa F
Well I tried to use them with an appeal for my grandsons ssa. Took two weeks for phone appointment then the day of the app. They hung up on me twicw could contact back with who i was talking to so had to explain why I was calling three time. Then the rep said hold on let me tralk to my tean 3 minutes later oh we cant help you. My guess was they werent going to make enough money off of it. But if you listen to there ad. Why you are on the phone it talks about his brother not getting justice because being poor...well this is to let you know I give you a chance the way I was treated never will evne talk to you or about your services to anyone...BYE
Hello Randy, we are deeply sorry to hear that your grandson's experience with us was not up to our usual high standards. We understand that our clients place their trust in us, and it's disheartening to hear that we fell short in your case. Although we cannot discuss the specifics of your case in this open forum, we would love the opportunity to speak with you directly and make things right. Please don't hesitate to email or call us to discuss your concerns further. cx@forthepeople.com / 888-670-2630. -Melissa F
Such a great help! Staff was so kind! They made me feel at ease and taken care of.
Julie, thank you so much for the positive rating. We are always happy to see our client's satisfaction with our services and wish you all the best. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630 – Melissa
Great folks... Use them for your success. Had to get rid of my last lawyer...
Jakeimeo, thank you so much for your positive rating. We are always delighted to see happy clients. Thank you for choosing our firm. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630 – Tariq
So far it seem I make the right choice to choose Morgan &Morgan to represent me with my case
Marina, it means a lot to us that you took the time to let us know of your satisfaction with our representation. 5-star reviews represent the service we strive for with every client. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630 – Tariq
I got the right information i needed thank you morgan and morgan
Jose, we appreciate you taking the time to leave us a rating. We aim to provide top-notch service to our clients. For this reason, reviews like yours are so rewarding to us and mean a lot. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630 – Tariq
Brittany was very kind and listened to my situation. Helped me through the preliminary stages of getting started with their firm.
Dawn, thank you for your rating. We want to work hard for our clients, to do the best we can for them. Thank you for choosing our firm to assist you. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630 – Tariq
The process is easy. The platform is understandable.
Hi Lyric, thank you so much for the review. Have a great day! Thank you! Judith - Client Experience Team - cx@forthepeople.com - (888) 488-0018.
This is new for me. I feel it's went well the woman I spoke with helped and informed me on what I need to do as well as filling out the documents, I asked all the questions as truthful as possible
Bobby, we’re so happy to hear you had a good experience. Hope you have an amazing day! Thank you! Judith - Client Experience Team - cx@forthepeople.com - (888) 488-0018.
Nice and easy to understand and very straightforward.
Roniantwon, thank you for your rating. We want to work hard for our clients, to do the best we can for them. Thank you for choosing our firm to assist you. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630 – Tariq
So far so good! I have had a previous case with Morgan & Morgan that they handled it well. I'm hoping they will continue to do a great job for this case.
Tara, it means a lot to us that you took the time to let us know of your satisfaction with our representation. 5-star reviews represent the service we strive for with every client. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630 – Melissa
They made my case a priority and are working hard to help me
Charles, thank you so much for the positive rating. We are always happy to see our client's satisfaction with our services and wish you all the best. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630 – Melissa
Complete waste of time.I would never use or recommend this fake law firm...
Hello Brian, I sincerely apologize for any dissatisfaction you may have experienced with our firm. Your feedback is extremely important to us, and we take all negative reviews very seriously as we are constantly working to improve our service. I would be grateful for the opportunity to learn more about your situation and see how we can make it right. If you could kindly email us the details of your matter at cx@forthepeople.com, it would be my pleasure to personally review the case and do everything in my power to provide a resolution that meets your needs. Thank you for taking the time to reach out, and I look forward to hearing from you soon. -Ashley cx@forthepeople.com (888)670-2630
Excellent Aron was very helpful on the phone very compassion.
Lourdes, we appreciate you taking the time to leave us such a nice review. We strive to provide the best customer service possible and I'm glad to know it shows. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630 – Tariq
Excellent very helpful
Everyone I spoke with was very easy to speak with and understanding
Carmen, thank you for your kind review. It means a lot to us that you took the time to let us know of your satisfaction with our representation. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630 – Tariq
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Chris, thank you for sharing feedback regarding your experience with our firm. We are very saddened to hear that we fell short of what you hoped for. Although we cannot discuss the specifics of your daughters case on this platform, we want to hear more about your experience. If you would like to discuss this further, please feel free to email or call us. -Tariq cx@forthepeople.com / 888-670-2630.