On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
All Law Firms Are Not The Same. As America's largest Injury Law Firm, we believe you deserve to have the best life, so our goal is to get you best results as quickly as possible. For over 30 years, Morgan & Morgan has been fighting for the people and has recovered over $10 billion dollars for our clients. We have the resources to take on the biggest bullies in America: insurance companies know who we are, and more importantly, our results. A lot of lawyers never go to court. They’ll take the last best offer even if the case is worth 100 times that. Not us. Morgan & Morgan has over 700 attorneys who aren’t afraid to go to trial. If you win big, we win big. Let us fight for you. There’s only one Morgan & Morgan.
Morgan & Morgan Reviews Summary
The overall reputation of the company is significantly marred by a consistent pattern of customer dissatisfaction, particularly regarding communication and service delivery. Many clients express frustration over perceived neglect, lack of responsiveness, and inadequate representation, often feeling like just a number rather than valued individuals. While some reviews highlight positive interactions with specific staff members, these instances are overshadowed by widespread complaints about slow case handling and unfulfilled promises. This feedback indicates a need for the company to enhance its client engagement strategies and ensure that its commitment to serving clients is genuinely upheld.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Very helpful prompt with answers staff was very helpful and respectful
Very helpful and very understanding. Tok I can me to hear my situation. Explained everything so I could understand. Took all the proper steps. Took all the proper information. Was sympathetic for me and my situation. Gave good responses to my questions. Contacted me as they said they would. Gave me the great news I needed to hear. Thanks so much
Hello Rhonda, It means a lot to us that you took the time to let us know of your satisfaction with our representation. 5-star reviews represent the service we strive for with every client. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630 – Client Experience
I look forward to working with you guys I have good faith in this company
Bianca, we take great pride in our reputation and thank you for this 5-star review! We know in today's world that everyone is extremely busy, so just taking the time out of your day to leave this review is important to us here at Morgan and Morgan. I hope you have an amazing day! – Mike
Great people. Very knowledgeable. Very transparent.
Ryan, we take great pride in our reputation and thank you for this 5-star review! We know in today's world that everyone is extremely busy, so just taking the time out of your day to leave this review is important to us here at Morgan and Morgan. I hope you have an amazing day! – Mike
Amazing service. Great service great staff. Awesome job great people
Thomas, thank you so much for the positive rating. We’re always happy to see our client’s satisfaction with our services and wish you all the best. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630 – Mike
Very good service. The people were very patient and understanding the workers at Morgan and Morgan.
Thank you for your 5-star review! We genuinely care about our clients and want the best service possible for them. We are honored to have been there to assist. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 488 0018 – Tariq
Got help right away nice people who are here to help you
Thank you so much for the positive rating. We are always happy to see our client's satisfaction with our services and wish you all the best. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 488 0018 – Tariq
The consultant was Very helpful and caring to all my needs. Expressed her concern in my matter helped me feel like she cared about me.
Thank you for your 5-star review! We genuinely care about our clients and want the best service possible for them. We are honored to have been there to assist. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 488 0018 – Tariq
A relief! Made a stressful time a little easier to handle.
It means a lot you took the time to leave us a 5-star rating. We provide our clients with the compassion and care they deserve. Thank you for choosing Morgan & Morgan, we hope you take care. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 488 0018 – Tariq
Nice pleasant professional. He also explained it to me in a way I could understand.
Very professional and friendly. There are thorough.
Thank you so much for the positive rating. We are always happy to see our client's satisfaction with our services and wish you all the best. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630 – Tariq
I like the way they are going to handle my case. And hopefully get me what I need for this accident that occurred.
Hello Edwin, thank you taking the time to leave us a review and thank you for choosing our firm. If you have additional questions or need further assistance, please feel free to contact us cx@forthepeople.com or 888 670 2630
I was pumping gas when the nozzle detached from the hose and doused my body head to toe in gasoline. The GM of the Dunkin' Doughnuts did an emergency shut off for the pumps when I went to the drive thru window telling her what happened. She saw gas going everywhere and quickly responded. They got me wet towels. After leaving the station, my skin began to burn and all I could smell was gas fumes when I took a breath.
Hello Robyn, I am so sorry this happened to you. It means a lot you have chosen our firm to look into this further. I truly wish you all the best and hope you take care. If you have additional questions or need further assistance, please feel free to contact us cx@forthepeople.com or 888 670 2630
It was good. The women was very kind and respectful of me. And patient thank goodness. Not good on phone. She was very thorough and knowledgeable. I thank you in advance for trying to help me. I hope I am not waisting time I hate to be a complainer. Thank you again
Thank you Patric for reviewing us! We appreciate your honesty and we can assure you that we will do our best to improve. Have a great day! Client Experience Team - cx@forthepeople.com / (888) 488-0018.
Excellent the professional service and person on the line.
Thank you Kenneth for sharing your experience. We strive for excellent service and communication and are happy to know it shows. I hope you take care and wish you all the best. If you have additional questions or need further assistance, please feel free to contact us cx@forthepeople.com or 888 670 2630
Me estan tratando de ayudar lo mas que puedan y por esa razon estoy agradecido muchaa gracias por su ayuda y espero puedan hacer algo
¡Gracias por tomarse el tiempo para calificarnos! Nos encantaría saber más sobre lo que hicimos para que fuera una gran experiencia para usted. Si tiene la oportunidad de actualizar su opinión, ¡háganoslo saber! Puede comunicarse con nosotros en CX@forthepeople.com o llamando a nuestro número (888) 488 - 0018. ¡Gracias!
Fast and easy to understand made me feel relaxed in a stressful situation and the process not seem as hard as it is
Thank you for taking the time to leave us a review. We strive for top-notch service and hope this was your experience with us. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888-488-0018 - Tariq
Easy sign process and friendly staff. I got hit by a car and need assistance with a legal team
Provied paper work was given a case number, it's been over 60 days and havent heard a word. Back would not recomend.
I’m sorry we were not able to help you with your case. As the largest Personal Injury law firm we are the best suited firm to handle large and small cases and unfortunately we cannot help everyone. We hope you call us in the future should you need our services. All the best, Tariq (cx@forthepeople.com / 888-488-0018)
We have not gotten to speak with a lawyer to give a review yet
Hi! Thank you so much for your 4-star review. We strive for 5 stars and would love to know what we could do different to reach that. Feel free to contact us at cx@forthepeople.com or 888-488-0018 - Tariq
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Melissa, we appreciate you taking the time to leave us a rating. We aim to provide top-notch service to our clients. For this reason, reviews like yours are so rewarding to us and mean a lot. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630 – Client Experience