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From the business
All Law Firms Are Not The Same. As America's largest Injury Law Firm, we believe you deserve to have the best life, so our goal is to get you best results as quickly as possible. For over 30 years, Morgan & Morgan has been fighting for the people and has recovered over $10 billion dollars for our clients. We have the resources to take on the biggest bullies in America: insurance companies know who we are, and more importantly, our results. A lot of lawyers never go to court. They’ll take the last best offer even if the case is worth 100 times that. Not us. Morgan & Morgan has over 700 attorneys who aren’t afraid to go to trial. If you win big, we win big. Let us fight for you. There’s only one Morgan & Morgan.
Morgan & Morgan Reviews Summary
The overall reputation of the company is significantly marred by a consistent pattern of customer dissatisfaction, particularly regarding communication and service delivery. Many clients express frustration over perceived neglect, lack of responsiveness, and inadequate representation, often feeling like just a number rather than valued individuals. While some reviews highlight positive interactions with specific staff members, these instances are overshadowed by widespread complaints about slow case handling and unfulfilled promises. This feedback indicates a need for the company to enhance its client engagement strategies and ensure that its commitment to serving clients is genuinely upheld.
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Great communication and customer service. Love the way they take time to help you and give that extra mile.
I took my case to morgan and morgan thinking I was doing the right thing however I am being played around like a clown, they assigned an attorney that goes by the name of Jean and to comunicate eith this man you need three days at least Im not sure if my case is irrelevant to them or too small I dont know but they should at least tell me and not let me waste my time or anybodys
This is Michael with the Client Experience team and I am sorry you feel that way. I have been able to locate your file and will be assisting you to address your concerns. If you need to provide any additional information, please feel free to contact a member of my team at cx@forthepeople.com or 888-488-0018.
My experience with Morgan & Morgan was quick and effective with questions and help.
Tashena, thank you so much for the positive rating. We’re always happy to see our client’s satisfaction with our services and wish you all the best. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630 – Mike
They gave me a chance to help with my situation. Other attorneys did not feel I had a case.
Jenniqua, we take great pride in our reputation and thank you for this 5-star review! We know in today's world that everyone is extremely busy, so just taking the time out of your day to leave this review is important to us here at Morgan and Morgan. I hope you have an amazing day! – Mike
It was wonderful to have such a dedicated group representing me thanks
Hi Priscilla. Thank you for reviewing us and for your kind words. We take pride in what we do and wish you the best moving forward. Have a great day! Client Experience Team - cx@forthepeople.com
If u have any issues associated on their website and it don't pay out more than half a million they won't take your case. Money is their main objective. To line their pockets not yours. Don't listen to the lies.
Very professional Consultation agreed with everything she said on the phone as we're going to pursue the manufacturer of the lotion and then the individual that was involved thank you very much for your concern in this matter
Hello Patrick, We appreciate your positive feedback about your experience. Thank you for your kind words. Have an amazing day! Client Experience Team - cx@forthepeople.com
I called Morgan & Morgan today with not a lot of expectations. I've had a terrible experience the past week or so, and I just wasn't sure.
I called and got an immediate response. I was working and needed a call back, and got just that. So timely and that was just the start. I've never had such a seamless, ENJOYABLE customer service experience. Thank you thank you thank you. I look forward to working with you guys!
Thank you for the rating Sandra! We’re always happy to see our client’s satisfaction with our services and wish you all the best. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630
Exceptionally knowledgeable and really friendly and helpful.
Glenn, thank you for your kind words and for your review! We will make sure to share this with the rest of the team. Should you ever needs further assistance please feel free to contact us at cx@forthepeople.com or 888 670 2630.
Miles has been excellent, thanks for everything so far!
William, thank you so much for the positive rating. We’re always happy to see our client’s satisfaction with our services and wish you all the best. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630 – Tariq
Great experience with Morgan & Morgan team good listeners great with even listening to the details they're great at getting back to you when they say and they're ready to help and assist you have the right attitude I had great experience with Morgan and Morgan team
Lateisha, we’re so happy to hear you had a good experience. Hope you have an amazing day! Client Experience Team - cx@forthepeople.com
Pleasant and informative. Quickly answered concerns and provided quick resolution when needed.
Hi Randy, we’re thrilled to get this kind of feedback. Thank you for taking the time to review us. Have a wonderful day! Client Experience Team - CX@forthepeople.com
Multiple reach outs, great customer service, and asks the right questions.
Cameron, we take great pride in our reputation and thank you for this 4-star review! We know in today's world that everyone is extremely busy, so just taking the time out of your day to leave this review is important to us here at Morgan and Morgan. I hope you have an amazing day! – Mike
The gentleman was professional, kind and extremely helpful
Maureen, thank you so much for the positive rating. We’re always happy to see our client’s satisfaction with our services and wish you all the best. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630 – Mike
Would recommend with eyes closed! Very fast to respond. Very helpful.
Hi Maria, thank you so much for the review. We will share this with the team! Client Experience Team - cx@forthepeople.com
Very nice professional experience. I feel like I finally have professional representation. Very happy.
Hey Esperanza, this is great to hear! Thank you for your review and have an amazing day! Client Experience Team - cx@forthepeople.com
So far so good they are listening to what we have to say during a time if need
Hi Tyler! We appreciate the review and your kind words. Thank you and have a great day! Client Experience Team - cx@forthepeople.com
It was easy and great ease to use. I enjoyed it and great doing work with each other.
Vincent, thank you for your review and kind words. Have an amazing day! Client Experience Team - cx@forthepeople.com
Very helpful they were able to take my case and help with workers compensation. Me and my family are very grateful.
Cody, thank you so much for the positive rating. We’re always happy to see our client’s satisfaction with our services and wish you all the best. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630 – Mike
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sonia, thank you for reviewing us and for your kind words! They encourage us to continue working hard for the people! Have a great day! Client Experience Team - cx@forthepeople.com - (888) 488-0018.