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From the business
All Law Firms Are Not The Same. As America's largest Injury Law Firm, we believe you deserve to have the best life, so our goal is to get you best results as quickly as possible. For over 30 years, Morgan & Morgan has been fighting for the people and has recovered over $10 billion dollars for our clients. We have the resources to take on the biggest bullies in America: insurance companies know who we are, and more importantly, our results. A lot of lawyers never go to court. They’ll take the last best offer even if the case is worth 100 times that. Not us. Morgan & Morgan has over 700 attorneys who aren’t afraid to go to trial. If you win big, we win big. Let us fight for you. There’s only one Morgan & Morgan.
Morgan & Morgan Reviews Summary
The overall reputation of the company is significantly marred by a consistent pattern of customer dissatisfaction, particularly regarding communication and service delivery. Many clients express frustration over perceived neglect, lack of responsiveness, and inadequate representation, often feeling like just a number rather than valued individuals. While some reviews highlight positive interactions with specific staff members, these instances are overshadowed by widespread complaints about slow case handling and unfulfilled promises. This feedback indicates a need for the company to enhance its client engagement strategies and ensure that its commitment to serving clients is genuinely upheld.
This summary is generated by AI, based on text from customer reviews
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Very professional staff answered the phone quickly and transferred to proper location
Kind and curtious very attentive and caring. Very clear worded and discriptive. Prompt and dedicated.
Hi Margaret! We appreciate the positive feedback. It means a lot. We will share this with the team! Thank you! Client Experience Team - cx@forthepeople.com - (888) 488-0018.
They were a lot of help & I would love them to represent me.
Jalen, so glad you had a great experience. Have a great day! Client Experience Team - cx@forthepeople.com - (888) 488-0018.
Very helpful and professional. Felt like they cared and listened.
Oscar, thank you so much for the positive rating. We are always happy to see our client's satisfaction with our services and wish you all the best. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630 – Melissa
Very professional and made it very easy to understand.
Jeffery, we appreciate you taking the time to leave us a rating. We aim to provide top-notch service to our clients. For this reason, reviews like yours are so rewarding to us and mean a lot. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630 – Melissa
Fast and professional at Morgan and Morgan they seem to genuinely care for the people the serve.
Frances, thank you so much for the positive rating. We’re always happy to see our client’s satisfaction with our services and wish you all the best. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630 – Mike
I have called them to start my claim and they are extremely helpful.
Dante, we take great pride in our reputation and thank you for this 5-star review! We know in today's world that everyone is extremely busy, so just taking the time out of your day to leave this review is important to us here at Morgan and Morgan. I hope you have an amazing day! – Mike
Rebecca & Juan we're very helpful and made me feel very welcomed. Very thorough.
Alissa, thank you so much for the positive rating. We’re always happy to see our client’s satisfaction with our services and wish you all the best. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630 – Mike
I know my case is in the BEST hands possible while being reviewed & represented by one of the Top Law firms within Morgan & Morgan! I look forward to a positive outcome/decision regarding my disability case.
Thanks for the representation Morgan and Morgan.
Sincerely; Mr. Anthony Tate
Anthony, we take great pride in our reputation and thank you for this 5-star review! We know in today's world that everyone is extremely busy, so just taking the time out of your day to leave this review is important to us here at Morgan and Morgan. I hope you have an amazing day! – Mike
Great service kind helpful and very grateful to help
Dominic, thank you so much for the positive rating. We’re always happy to see our client’s satisfaction with our services and wish you all the best. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630 – Mike
Great I like the conversation and understanding of the rep a hel p with all issues
Avis, we take great pride in our reputation and thank you for this 4-star review! We know in today's world that everyone is extremely busy, so just taking the time out of your day to leave this review is important to us here at Morgan and Morgan. I hope you have an amazing day! – Tariq
Easy process to start. Staff was very friendly and I feel like my case will be handled well.
Hi Janecia and thank you for reviewing our firm! We strive to provide a stellar experience for our clients and we are happy it shows. Have an amazing day! Client Experience Team - cx@forthepeople.com - (888) 488-0018.
They real concerned on my case.and understanding.on what I went through an how I doing now give them 5 rateing
William, thank you for your review and kind words. We strive to provide excellent service and it looks like we did! We wish you the best with your case. Client Experience Team - cx@forthepeople.com - (888) 488-0018.
Morgan And Morgan Law Firm has restored my faith. I have worked in Retail Sales for over 20 years at several stores, and now I have that promotion. Thank you! Ms. Marian Reid
Hi Marian! This is great! Thank you so much for your review and have an amazing day! Client Experience Team - cx@forthepeople.com - (888) 488-0018.
This is the best and most helpful and polite employee ever
Hi Matthew and thank you for reviewing our firm! We strive to provide a stellar experience for our clients and we are happy it shows. Have an amazing day! Client Experience Team - cx@forthepeople.com - (888) 488-0018.
Great perfect experience would recommend to anyone that is willing to go
Thank you Elia, for your review and kind words. We will make sure to share this with the rest of the team. Have an amazing day! Client Experience Team - cx@forthepeople.com - (888) 488-0018.
After getting into an accident and not having dealing with this type of situation before, Morgan and Morgan was super helpful and responsive in the next steps taking legal action.
They made the entire process stress free during a stressful time!
Janelle, we take great pride in our reputation and thank you for this 5-star review! We know in today's world that everyone is extremely busy, so just taking the time out of your day to leave this review is important to us here at Morgan and Morgan. I hope you have an amazing day! – Mike
The lady I spoke with wad very nice, paid attention to me
Shawn, thank you so much for the positive rating. We’re always happy to see our client’s satisfaction with our services and wish you all the best. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630 – Mike
The representative that I had was great and issued and had all the answers I needed
Clarence, we take great pride in our reputation and thank you for this 5-star review! We know in today's world that everyone is extremely busy, so just taking the time out of your day to leave this review is important to us here at Morgan and Morgan. I hope you have an amazing day! – Mike
My experience was outstanding if you are looking for a sign this is yours
Travis, thank you so much for the positive rating. We’re always happy to see our client’s satisfaction with our services and wish you all the best. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Tiffany, your rating means a lot to us. We work hard for our clients, so they may have the representation they can be proud to have. Thank you for choosing our firm. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630 – Melissa