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From the business
All Law Firms Are Not The Same. As America's largest Injury Law Firm, we believe you deserve to have the best life, so our goal is to get you best results as quickly as possible. For over 30 years, Morgan & Morgan has been fighting for the people and has recovered over $10 billion dollars for our clients. We have the resources to take on the biggest bullies in America: insurance companies know who we are, and more importantly, our results. A lot of lawyers never go to court. They’ll take the last best offer even if the case is worth 100 times that. Not us. Morgan & Morgan has over 700 attorneys who aren’t afraid to go to trial. If you win big, we win big. Let us fight for you. There’s only one Morgan & Morgan.
Morgan & Morgan Reviews Summary
The overall reputation of the company is significantly marred by a consistent pattern of customer dissatisfaction, particularly regarding communication and service delivery. Many clients express frustration over perceived neglect, lack of responsiveness, and inadequate representation, often feeling like just a number rather than valued individuals. While some reviews highlight positive interactions with specific staff members, these instances are overshadowed by widespread complaints about slow case handling and unfulfilled promises. This feedback indicates a need for the company to enhance its client engagement strategies and ensure that its commitment to serving clients is genuinely upheld.
This summary is generated by AI, based on text from customer reviews
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Great people to interact with, very helpful and informative about the case
Hi Rashad, glad to learn your experience was a positive one. Hope you have an amazing day! Client Experience Team - cx@forthepeople.com - (888) 488-0018.
Thanks for helping me with my car accident in listening to what happened to me.
Queshundra, thank you so much for the positive rating. We’re always happy to see our client’s satisfaction with our services and wish you all the best. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630 – Mike
Good and easy to understand and fill out to handle my case. I would recommend them to anyone else in need.
William, we take great pride in our reputation and thank you for this 5-star review! We know in today's world that everyone is extremely busy, so just taking the time out of your day to leave this review is important to us here at Morgan and Morgan. I hope you have an amazing day! – Mike
My experience was great, everything was well explained
Latunya, thank you so much for your positive rating. We are always delighted to see happy clients. Thank you for choosing our firm. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630 – Tariq
Called for information to get help regarding case. Fast information and walked through every step
Hello Tony, we’re thrilled to get this kind of feedback. Thank you for taking the time to review us. Hope you have an amazing day! Thank you! Client Experience Team - cx@forthepeople.com - (888) 488-0018.
The whole experience was incredible, simple and streamlined
Thanks for taking time out of your day to review us. We will share this with the team! Thank you! Client Experience Team - cx@forthepeople.com - (888) 488-0018.
Super great and easy very nice workers I love this so much
Hi Haleigh, we’re thrilled to get this kind of feedback. Thank you for taking the time to review us. Hope you have an amazing day! Thank you! Client Experience Team - cx@forthepeople.com - (888) 488-0018.
Top notch I was notified and contacted right away and I look forward to seeing what they say in regards of my case
Hi Steven, we’re thrilled to get this kind of feedback. Thank you for taking the time to review us. Hope you have an amazing day! Thank you! Client Experience Team - cx@forthepeople.com - (888) 488-0018.
Excellent everything was explain very well loved the guidance
Montrevious, thank you so much for your positive rating. We are always delighted to see happy clients. Thank you for choosing our firm. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630 – Tariq
An easy process and professional where all questions were answered and explained.
Cierra, thank you so much for the positive rating. We’re always happy to see our client’s satisfaction with our services and wish you all the best. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630 – Mike
Best experience I have seen. They were very helpful in explaining and answering any questions I had and was very patient with me!
Jeremiah, it means a lot to us that you took the time to let us know of your satisfaction with our representation. 5-star reviews represent the service we strive for with every client. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630 – Tariq
Excellent customer service, great information, very helpful, very polite
Dana, Thank you so much for the positive rating. We are always happy to see our client's satisfaction with our services and wish you all the best. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630 – Tariq
What a waste of time. I provided a case overview, and someone called me from the firm within seconds. But my optimism was short-lived as the people handling the call hadn't read my case overview and had no legal training to understand the case itself. After listening for a few minutes, the Morgan and Morgan person said they would take a minute to discuss everything with an attorney. Less than 5 seconds later, I was told they weren't interested in my case.
Morgan and Morgan are classic ambulance chasers. They don't want to spend time getting to know you or your circumstances. You're nothing but a blank check to them.
Hello Finn, I am sorry to see you feel this way about our firm. We truly are FORTHEPEOPLE and take deep pride in the service we provide. There are many factors that go into accepting a case and unfortunately, we cannot accept all claims. Please know, we take all feedback seriously and are always striving to better our company for our clients. If you feel you didn’t receive sufficient attention to your claim, please reach out to us. Thank you - cx@forthepeople.com/ 888-670-2630
Quick and easy to work with. All questions were answered.
Darci, thank you so much for your positive rating. We are always delighted to see happy clients. Thank you for choosing our firm. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630 – Tariq
Really easy setup for my case just keeping my in regards to the future results.
Kamillius, we appreciate you taking the time to leave us a rating. We aim to provide top-notch service to our clients. For this reason, reviews like yours are so rewarding to us and mean a lot. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630 – Tariq
Slip and fell and got hurt got to have surgery I fell on my granddaughter school's property.
Marlene, it means a lot to us that you took the time to let us know of your satisfaction with our representation. 5-star reviews represent the service we strive for with every client. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630 – Tariq
I was very happy with the way the call went and the process and politeness of everyone
Vanesha, thank you so much for the positive rating. We are always happy to see our client's satisfaction with our services and wish you all the best. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630 – Tariq
Awesome. He was very compassionate, friendly, knowledgable, as well as professional. He made me feel at ease (that is not easy bc I have panic attacks) and that I am a real person and I do deserve something bc of what happened. I'm a very active person. I have not been able to exercise for 7 months and still cannot. He assured me that it's not right that my left wrist (used mainly for work) will not be able to do the things I need to do as a career server.
Marie, thank you so much for the positive rating. We are always happy to see our client's satisfaction with our services and wish you all the best. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630 – Tariq
Very helpful. I was nervous about calling. Felt better in the end
Thank you Linda, for your kind words and review. We will share this with the rest of the team. Have an amazing day! cx@forthepeople.com / (888) 488-0018
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Sharon, glad to learn your experience was a positive one. Hope you have an amazing day! Client Experience Team - cx@forthepeople.com - (888) 488-0018.