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FlowerAuraReviews 1,125

2.7

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FlowerAura Reviews Summary

FlowerAura has a rating of 2.7 stars from 1,125 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with FlowerAura most frequently mention customer care, next day and order anything. FlowerAura ranks 10th among Flower Delivery sites.

service
245
value
239
shipping
215
returns
159
quality
205
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13 reviews

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India
1 review
0 helpful votes
Follow Priti K.
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Excellent Service
October 30, 2020

Thankyou so much Karishma for providing me the solution for problem. It was very nice and helpful. You were so polite and quick while chatting and proving te solution. Thankyou so muchhhh.

Date of experience: October 29, 2020
Flower Aura T. — FlowerAura Rep
over a year old

Dear Priti,

Thank you for sharing your feedback! We are so happy that you are happy. We will surely let our Team know how good they are at what they do.

Looking forward to serve you again soon:)

Cheers! Team Floweraura

GB
1 review
0 helpful votes
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Excellent Delivery
October 30, 2020

The order was delivered on time as requested
The cake and flowers were exactly as what they looked on your websites
Flowers were fresh and cake was yum
Kudos Team Floweraura

Date of experience: October 29, 2020
Flower Aura T. — FlowerAura Rep
over a year old

Hi Geeta,

Thank you for sharing your feedback. We are glad that you had a good experience with us. Reviews like these are highly motivating for the team.

Looking forward to serve you again soon:)

Cheers! - Team Floweraura

Oman
1 review
0 helpful votes
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Excellent team
October 29, 2020

Thanks to team HR for recruiting fantastic and customer orientated staff members. All the best and keep on bring new services and ideas. Good luck

Date of experience: October 28, 2020
Flower Aura T. — FlowerAura Rep
over a year old

Dear Leo,

Thank you for sharing your feedback! We are so happy that you are happy. We will surely let our Team know how good they are at what they do.

Looking forward to serve you again soon:)

Cheers! Team Floweraura

India
1 review
0 helpful votes
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Great support
October 29, 2020

On time delivery. Hope to give many more orders.
Ankur supported with immediate Invoice when i was struggling.

Date of experience: October 28, 2020
Flower Aura T. — FlowerAura Rep
over a year old

Dear Padma,

Thank you for sharing your feedback! We are so happy that you are happy. We will surely let our Team know how good they are at what they do.

Looking forward to serve you again soon:)

Cheers! Team Floweraura

India
1 review
0 helpful votes
Follow Vibha S.
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I was ordering for a friend staying in other city, I am so delighted to come across this page. It offers you so many good products within your affordable range. Thanks for the outstanding service from staff.

Date of experience: October 28, 2020
Flower Aura T. — FlowerAura Rep
over a year old

Dear Vibha,

Thank you for sharing your feedback! We are so happy that you are happy. We will surely let our Team know how good they are at what they do.

Looking forward to serve you again soon:)

Cheers! Team Floweraura

Virginia
1 review
0 helpful votes
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Good response on my questions regarding purchase and delivery, it made the purchase easy for me. Thank you for the customer service

Date of experience: October 28, 2020
Flower Aura T. — FlowerAura Rep
over a year old

Dear Theresa,

Thank you for sharing your feedback! We are so happy that you are happy. We will surely let our Team know how good they are at what they do.

Looking forward to serve you again soon:)

Cheers! Team Floweraura

NL
1 review
0 helpful votes
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We wanted to surprise our friend for a sprcial occasion. They sent a message that they delivered the flowers. But they did not sent it at all! Customer service does not answer the phone and don't respind to our rmails and whatsapp. Never use their services. Once you paid, they don't communicate! We lost our money but se feel ashamed that we could not sent a present to show our love to our friend! Tracking number: *******

Date of experience: October 28, 2020
Flower Aura T. — FlowerAura Rep
over a year old

Hey Brandon, Apologies for any discomfort, however, we would like to inform you that, our team had tried to reach out to you at your registered details via call and email, but yet we have not received any revert, nor the receiver was contactable. We would appreciate a revert from your end over the email we have had sent dated 25th Oct'20,10.35am.
Thanks.

India
1 review
0 helpful votes
Follow Rishabh M.
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Good customer care
October 28, 2020

The customer support person named Govind understood my trouble and guided me through each step, and I was able to get my query cleared.

Date of experience: October 27, 2020
Flower Aura T. — FlowerAura Rep
over a year old

Dear Rishabh,

Thank you for sharing your feedback! We are so happy that you are happy. We will surely let our Team know how good they are at what they do.

Looking forward to serve you again soon:)

Cheers! Team Floweraura

India
1 review
0 helpful votes
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Good response
October 28, 2020

You are giving good response and clarify the doubts immediately and i really like the way you deliver the gifts.

Date of experience: October 27, 2020
Flower Aura T. — FlowerAura Rep
over a year old

Dear Raji,

Thank you for sharing your feedback! We are so happy that you are happy. We will surely let our Team know how good they are at what they do.

Looking forward to serve you again soon:)

Cheers! Team Floweraura

Virginia
1 review
0 helpful votes
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Good customer support
October 28, 2020

Received correct information from Customer Support. Karishma helped me on one product and I really appreciate it.

Date of experience: October 26, 2020
Flower Aura T. — FlowerAura Rep
over a year old

Dear Jitendra,

Thank you for sharing your feedback! We are so happy that you are happy. We will surely let our Team know how good they are at what they do.

Looking forward to serve you again soon:)

Cheers! Team Floweraura

Hong Kong
1 review
0 helpful votes
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Appreciation
October 28, 2020

This is not a review, but a thank you note. I have been placing orders for friends and family for a long time now and they all have always liked the gifts. The cakes are awesome, and the flower collection is great. Thank you, especially during this pandemic, for helping me celebrate my loved ones' birthdays.

Date of experience: October 26, 2020
Flower Aura T. — FlowerAura Rep
over a year old

Hi Subhodeep,

Thank you for sharing your feedback. We are glad that you had a good experience with us. Reviews like these are highly motivating for the team.

Looking forward to serve you again soon:)

Cheers! - Team Floweraura

California
1 review
0 helpful votes
Follow Kanchan W.
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Karishma helped me to place custom cake order around noon and I was told the delivery time was 8 PM however the baker called us to informed that the cake was baked fresh and needed to keep in the fridge for a little longer, and the delivery will be a little late. But it wasn't tool late and it was delivered before 8:30 PM. I am really pleased with the services, the freshness and the taste of the cake. It was a custom design and an Eggless cake.

Date of experience: October 26, 2020
Flower Aura T. — FlowerAura Rep
over a year old

Dear Kanchan,

Thank you for sharing your feedback! We are so happy that you are happy. We will surely let our Team know how good they are at what they do.

Looking forward to serve you again soon:)

Cheers! Team Floweraura

India
1 review
0 helpful votes
Follow Neha S.
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Appreciation
October 27, 2020

Really appreciate the quick support and assistance provided by Mr. Ankur.

Within a minute my query solved... Really happy and thanks a lot!

Date of experience: October 26, 2020
Flower Aura T. — FlowerAura Rep
over a year old

Dear Neha,

Thank you for sharing your feedback! We are so happy that you are happy. We will surely let our Team know how good they are at what they do.

Looking forward to serve you again soon:)

Cheers! Team Floweraura

India
1 review
0 helpful votes
Follow Anisha S.
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The customer service is amazing and Rashid and Ankur were really helpful.
They are ready to help and very supportive.

Date of experience: October 26, 2020
Flower Aura T. — FlowerAura Rep
over a year old

Dear Anisha,

Thank you for sharing your feedback! We are so happy that you are happy. We will surely let our Team know how good they are at what they do.

Looking forward to serve you again soon:)

Cheers! Team Floweraura

India
1 review
0 helpful votes
Follow Arun M.
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Govind knows how to address customer concerns without delays and with his quick promising responses. My order number - *******

Date of experience: October 25, 2020
Flower Aura T. — FlowerAura Rep
over a year old

Dear Arun,

Thank you for sharing your feedback! We are so happy that you are happy. We will surely let our Team know how good they are at what they do.

Looking forward to serve you again soon:)

Cheers! Team Floweraura

GB
1 review
0 helpful votes
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Customer service
October 26, 2020

Flower Aura provides the best service, they have the most loveliest gifts and flower arrangements and would recommend everyone to use them. I have been using this company since last year and cannot fault them in any way. 5 star service.

Date of experience: October 25, 2020
Flower Aura T. — FlowerAura Rep
over a year old

Hi Anssa,

Thank you for sharing your feedback. We are glad that you had a good experience with us. Reviews like these are highly motivating for the team.

Looking forward to serve you again soon:)

Cheers! - Team Floweraura

India
1 review
0 helpful votes
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We had trouble with their glitchy website, however, Rashid came through and assisted us smoothly whilst also giving us a discount code.

Date of experience: October 25, 2020
Flower Aura T. — FlowerAura Rep
over a year old

Hi Thulasi,
Thanks for sharing your rating to us, we always try to provide you the best quality products and give out the best customer experience. Give us a shout in case you feel there's some improvement to be done for better experience at wecare@floweraura.com

Canada
1 review
0 helpful votes
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Its a great experience with how this company doing business, trustworthy and quick respond if you have any question, very! Very happy
Thank you. And special Thanks to Karishma for help me to placing the order and solve my all queries.
Thank you Very Much

Date of experience: October 25, 2020
Flower Aura T. — FlowerAura Rep
over a year old

Dear Neeraj,

Thank you for sharing your feedback! We are so happy that you are happy. We will surely let our Team know how good they are at what they do.

Looking forward to serve you again soon:)

Cheers! Team Floweraura

India
1 review
0 helpful votes
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Quick response
October 26, 2020

Quick response, I am glad with their order, management and team. They deliver better quality than others.

Date of experience: October 24, 2020
Flower Aura T. — FlowerAura Rep
over a year old

Dear Anju,

Thank you for sharing your feedback! We are so happy that you are happy. We will surely let our Team know how good they are at what they do.

Looking forward to serve you again soon:)

Cheers! Team Floweraura

AE
1 review
0 helpful votes
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Customer satisfaction
October 25, 2020

Amazing service
Karishma is really helpful.
She helped me to finalize my order
Good work.
All d best to entire team

Date of experience: October 24, 2020
Flower Aura T. — FlowerAura Rep
over a year old

Dear Arti,
Thank you for sharing your feedback! We are so happy that you are happy. We will surely let our Team know how good they are at what they do.
Looking forward to serve you again soon:)
Cheers! Team Floweraura

From the business

FlowerAura: Best renowned name for online flower delivery services here in India. Buy & send flowers, cakes, chocolate bouquet & Valentine gifts across India. Avail Same day delivery of Flowers & Cakes in your city Now!


floweraura.com
Gurgaon, Haryana, India