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FlowerAura has a rating of 2.7 stars from 1,125 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with FlowerAura most frequently mention customer care, next day and order anything. FlowerAura ranks 10th among Flower Delivery sites.
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Thankyou so much Karishma for providing me the solution for problem. It was very nice and helpful. You were so polite and quick while chatting and proving te solution. Thankyou so muchhhh.
The order was delivered on time as requested
The cake and flowers were exactly as what they looked on your websites
Flowers were fresh and cake was yum
Kudos Team Floweraura
Hi Geeta,
Thank you for sharing your feedback. We are glad that you had a good experience with us. Reviews like these are highly motivating for the team.
Looking forward to serve you again soon:)
Cheers! - Team Floweraura
Thanks to team HR for recruiting fantastic and customer orientated staff members. All the best and keep on bring new services and ideas. Good luck
Dear Leo,
Thank you for sharing your feedback! We are so happy that you are happy. We will surely let our Team know how good they are at what they do.
Looking forward to serve you again soon:)
Cheers! Team Floweraura
On time delivery. Hope to give many more orders.
Ankur supported with immediate Invoice when i was struggling.
Dear Padma,
Thank you for sharing your feedback! We are so happy that you are happy. We will surely let our Team know how good they are at what they do.
Looking forward to serve you again soon:)
Cheers! Team Floweraura
I was ordering for a friend staying in other city, I am so delighted to come across this page. It offers you so many good products within your affordable range. Thanks for the outstanding service from staff.
Dear Vibha,
Thank you for sharing your feedback! We are so happy that you are happy. We will surely let our Team know how good they are at what they do.
Looking forward to serve you again soon:)
Cheers! Team Floweraura
Good response on my questions regarding purchase and delivery, it made the purchase easy for me. Thank you for the customer service
Dear Theresa,
Thank you for sharing your feedback! We are so happy that you are happy. We will surely let our Team know how good they are at what they do.
Looking forward to serve you again soon:)
Cheers! Team Floweraura
We wanted to surprise our friend for a sprcial occasion. They sent a message that they delivered the flowers. But they did not sent it at all! Customer service does not answer the phone and don't respind to our rmails and whatsapp. Never use their services. Once you paid, they don't communicate! We lost our money but se feel ashamed that we could not sent a present to show our love to our friend! Tracking number: *******
Hey Brandon, Apologies for any discomfort, however, we would like to inform you that, our team had tried to reach out to you at your registered details via call and email, but yet we have not received any revert, nor the receiver was contactable. We would appreciate a revert from your end over the email we have had sent dated 25th Oct'20,10.35am.
Thanks.
The customer support person named Govind understood my trouble and guided me through each step, and I was able to get my query cleared.
Dear Rishabh,
Thank you for sharing your feedback! We are so happy that you are happy. We will surely let our Team know how good they are at what they do.
Looking forward to serve you again soon:)
Cheers! Team Floweraura
You are giving good response and clarify the doubts immediately and i really like the way you deliver the gifts.
Dear Raji,
Thank you for sharing your feedback! We are so happy that you are happy. We will surely let our Team know how good they are at what they do.
Looking forward to serve you again soon:)
Cheers! Team Floweraura
Received correct information from Customer Support. Karishma helped me on one product and I really appreciate it.
Dear Jitendra,
Thank you for sharing your feedback! We are so happy that you are happy. We will surely let our Team know how good they are at what they do.
Looking forward to serve you again soon:)
Cheers! Team Floweraura
This is not a review, but a thank you note. I have been placing orders for friends and family for a long time now and they all have always liked the gifts. The cakes are awesome, and the flower collection is great. Thank you, especially during this pandemic, for helping me celebrate my loved ones' birthdays.
Hi Subhodeep,
Thank you for sharing your feedback. We are glad that you had a good experience with us. Reviews like these are highly motivating for the team.
Looking forward to serve you again soon:)
Cheers! - Team Floweraura
Karishma helped me to place custom cake order around noon and I was told the delivery time was 8 PM however the baker called us to informed that the cake was baked fresh and needed to keep in the fridge for a little longer, and the delivery will be a little late. But it wasn't tool late and it was delivered before 8:30 PM. I am really pleased with the services, the freshness and the taste of the cake. It was a custom design and an Eggless cake.
Dear Kanchan,
Thank you for sharing your feedback! We are so happy that you are happy. We will surely let our Team know how good they are at what they do.
Looking forward to serve you again soon:)
Cheers! Team Floweraura
Really appreciate the quick support and assistance provided by Mr. Ankur.
Within a minute my query solved... Really happy and thanks a lot!
Dear Neha,
Thank you for sharing your feedback! We are so happy that you are happy. We will surely let our Team know how good they are at what they do.
Looking forward to serve you again soon:)
Cheers! Team Floweraura
The customer service is amazing and Rashid and Ankur were really helpful.
They are ready to help and very supportive.
Dear Anisha,
Thank you for sharing your feedback! We are so happy that you are happy. We will surely let our Team know how good they are at what they do.
Looking forward to serve you again soon:)
Cheers! Team Floweraura
Govind knows how to address customer concerns without delays and with his quick promising responses. My order number - *******
Dear Arun,
Thank you for sharing your feedback! We are so happy that you are happy. We will surely let our Team know how good they are at what they do.
Looking forward to serve you again soon:)
Cheers! Team Floweraura
Flower Aura provides the best service, they have the most loveliest gifts and flower arrangements and would recommend everyone to use them. I have been using this company since last year and cannot fault them in any way. 5 star service.
Hi Anssa,
Thank you for sharing your feedback. We are glad that you had a good experience with us. Reviews like these are highly motivating for the team.
Looking forward to serve you again soon:)
Cheers! - Team Floweraura
We had trouble with their glitchy website, however, Rashid came through and assisted us smoothly whilst also giving us a discount code.
Hi Thulasi,
Thanks for sharing your rating to us, we always try to provide you the best quality products and give out the best customer experience. Give us a shout in case you feel there's some improvement to be done for better experience at wecare@floweraura.com
Its a great experience with how this company doing business, trustworthy and quick respond if you have any question, very! Very happy
Thank you. And special Thanks to Karishma for help me to placing the order and solve my all queries.
Thank you Very Much
Dear Neeraj,
Thank you for sharing your feedback! We are so happy that you are happy. We will surely let our Team know how good they are at what they do.
Looking forward to serve you again soon:)
Cheers! Team Floweraura
Quick response, I am glad with their order, management and team. They deliver better quality than others.
Dear Anju,
Thank you for sharing your feedback! We are so happy that you are happy. We will surely let our Team know how good they are at what they do.
Looking forward to serve you again soon:)
Cheers! Team Floweraura
Amazing service
Karishma is really helpful.
She helped me to finalize my order
Good work.
All d best to entire team
Dear Arti,
Thank you for sharing your feedback! We are so happy that you are happy. We will surely let our Team know how good they are at what they do.
Looking forward to serve you again soon:)
Cheers! Team Floweraura
Answer: I was also confused after reading the reviews... but my experience with them was gud... i had ordered pineapple cake and chocolates on my brother's anniversary... they delivered my order in fixed time( within 3 hrs) and the cake was fresh and tasty... cant say about flowers as i have not ordered them...
Answer: Hi Jaya, Kindly help us with the email id used for the transaction so that we can check the same.
Answer: Hi Savina! We're really sorry for the experience. Please inbox us your order ID. We'll get this checked on priority. Thanks!
Answer: Dear Ceb, there's online chat support available from 9am till 11pm IST seven days a week, and you can reach us at 9650062220 in the same timings. Let us know your query so that can assist you in a better manner.
Answer: Hey Apranjila, kindly PM us the order id, so that we can check about what went wrong!
Answer: Hi Lakshmy, Thank you for writing in! Floweraura is a gifting company, which deals in gifting of Flowers, cakes, and gift items, with lots of feelings and emotions of yours to your loved one! You can visit our website www.floweraura.com for more queries or even call us at 8882077077. Cheers! Team Floweraura
Answer: Going by my experience, you may be in for disappointment. Keep complaining, keep reviewing forever don't let them browbeat you.
FlowerAura: Best renowned name for online flower delivery services here in India. Buy & send flowers, cakes, chocolate bouquet & Valentine gifts across India. Avail Same day delivery of Flowers & Cakes in your city Now!
Dear Priti,
Thank you for sharing your feedback! We are so happy that you are happy. We will surely let our Team know how good they are at what they do.
Looking forward to serve you again soon:)
Cheers! Team Floweraura