FlightNetwork

Jesus Christ. Those guys made me so much problems. When my return flight was cancelled by airline, and I informed them, they offered me refund (2 week before the trip) even though I was eligible for free reschedule and airline confirmed it. I insisted that I want to reschedule, they started offering some flight but told me it has to be confirmed with airlines first. I said ok, and I had to submit FIVE different flights, they never called me back to confirm or inform it's declined. I called myself after 1-2 days for figure out the flight they submitted wasn't confirmed. I spent over 400$ on roaming calls and 1mil in my nerves/health loss equivalent. All their agents just pretending they want to help but in fact they just lie and promise what they can't make. Disgusting! It's easy to become a racist after this, because all their agents are indians who were lying (every single one), and I probably talked to a different 20-25 agents. NEVER AGAIN. EVERYONE AVOID THEM AND BUY TICKETS FROM AIRLINE DIRECTLY. MyTrip.com is another site with the same support phone number (my second booking was with them). If anyone is planning to sue them, please let me know I would love to join the case.

I'll advise everyone not to ever use flight network. I'm sitting here regretting my decision. My flight was impacted by covid and so i got an airline bonus rebook my flight. Aside the long wait times when you call, flightnetwork is unwilling to book to flight for me. I was told i'll get a call in 24-48 hours however 1 week after that i never got a call. I called back and stayed on hold for 2 hours then i got someone to help me. After all this wait time, i was asked to hold again while they calculate the price of the flight. I was told the hold will be 2-3 minutes. After 30 minutes of holding, they cut the line on me. This means i have to rejoin another 2 hour queue and hope that i get a decent agent who is willing to give me what is rightfully mine. After waiting for 6 months plus chasing flight network to book my flight for me with my own credit and not getting any help, i've decided to stop beause it's obvious flight network is just another thief who shouldn't be allowed to operate at all. I can share proof of everything for you to see and advise yourself. STAY AWAY FROM THIS FRAUD OF A COMPANY!

This is a very dodge one, charge me for over $220 AU for flexible ticket I have never choose. Shame on them. Do not use them.

My flight (Booking #SPTZ4G) that was booked through Flight Network (FN) was cancelled. FN claimed it was cancelled by Turkish Airline, but when I checked with Turkish Airline, they referred me back to FN.

I have been trying to rebook my flight or get a refund of my money, but my attempts to get through to FN have been an excruciating exercise in futility. First their number is busy. When you finally get through to them, you are transferred from one department to another. Eventually, when someone answers, you are told to call another department at a different number. And when make that call, the number is either out of service or eternally busy.

They do not return your calls. They do not respond to your emails and if they do, the response is meaningless, as it provides no clue as to how you can resolve the problem, except that you should dial their "Customer Service" number again.

FN seemed to be running a scam. They are taking customer for a "ride" and they seemed to have deliberately made it difficult for you to reach them for a resolution or a refund. They need to refund monies to persons whose flights have been cancelled due to no fault of their own.

I am NOT going to allow my money to be scammed by FN and will not rest until they respond to me in a meaningful and thoughtful manner.