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FlightNetwork Reviews Summary
The company's reputation reflects a mix of efficiency and frustration among customers. Many users appreciate the quick booking process and ease of navigation on the website, highlighting a generally positive experience with flight confirmations. However, significant concerns arise regarding hidden fees, misleading pricing, and inadequate customer service, particularly in resolving issues and providing support. Customers frequently express dissatisfaction with the lack of transparency in additional charges and the challenge of connecting with knowledgeable representatives. Overall, while the booking experience is often efficient, the company's customer service and pricing practices require substantial improvement to enhance overall satisfaction.
This summary is generated by AI, based on text from customer reviews
I had to pay for free seats, and at the last second before check-out they zinged me for an extra $59 stating it was a "high demand" flight. Rediculous!
Time waisted. I can make a trade on Fidelity for $50,000 within 5 minutes of signing on. Can't figure out what the heck your site is all about
Easy to use web site and quick check in. I appreciate the user friendly check out
Charging to update us by text of the flight status- seriously?
Hice una reserva. Me llegó correo informando que debía esperar a que se verificara el pago. Después me llegó otro correo confirmando que le pago se había realizado correctamente y confirmaron mi reserva. Poco después, otro correo cancelando mi reserva con varias razones posibles, todas apuntando a que no se pudo verificar mi tarjeta y propiedad, ni el pago. Pero, el dinero si fue descontado y al comunicarme con mi banco me informan que ellos aceptaron el pago y no tienen responsabilidad. La cancelación la hizo Flight Network después de haber recibido el pago. Me comuniqué con un asesor por medio de chat y tampoco me dió solución.
Pathetic website, i booked a flight for 3rd sep and it was booked wrong when I tried to chat with the agent, they didn't connect me with anyone
I chose to fly Breeze airlines and was on their site to book a ticket. When I got my confirmation, it showed Spirit airlines. I do not choose to fly Spirit.
Easy to understand and book. Options were great for traveling Good. By.
I booked air ticket. But so far ticket copy didnt received. Poor customer support. Will file a case sure. In email they told that ticket will be received in 12 hours. Customer support asked me to wait for 72 hours. Travelling in 2 days. What is the use of waiting 72 hours!?!
Thanks you made it easy and quick.Once in a lifetime trip.Recommend you
There are so many upsells it was awful. You also charge for every single thing and deliberately make it obtuse to turn down extra charges. This is not a budget airline but the website is worse than the budget airlines. Completely outrageous.
Got several options to choose from, very fast processing of the booking
Accessible economical easy to upgrade easy to use user friendly many options
Looked at a lot of different trips and that was easy. Really hate the nickel and diming me on getting flight update information by text. Shameful.
Todo estuvo fácil, sencillo, entendible y rápido, la página muy manejable y amigable
There are too many options, I just want to fly there! This survey is just more buttons to push!
I used your service the first time and it was flawless.
Thank you
Easy to navigate, great prices...awaiting service!:)
And can't wait to see Iceland
I've booked a ticket and the cancellation was done from your side 10 minutes later, and the refund will take 5 days, and now I've to wait these days to book another ticket
It is one of the best website ever. I did not have any difficulty in booking flight through this website. I love this site.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members