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The company's reputation reflects a mix of efficiency and frustration among customers. Many users appreciate the quick booking process and ease of navigation on the website, highlighting a generally positive experience with flight confirmations. However, significant concerns arise regarding hidden fees, misleading pricing, and inadequate customer service, particularly in resolving issues and providing support. Customers frequently express dissatisfaction with the lack of transparency in additional charges and the challenge of connecting with knowledgeable representatives. Overall, while the booking experience is often efficient, the company's customer service and pricing practices require substantial improvement to enhance overall satisfaction.
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Quite fortunate and really happy to get my last minute flight.
I typed in Scandinavian airlines website somehow ended up on flight network website. I felt deceived. I was so sure I was on the correct carrier website I realized after finalizing the booking that I was on the wrong website. I called Scandinavian airlines they could not locate my reservation. I was sure I was scammed. I called flight network, and they refused to issue me a full refund. They charged me $88 to cancel. I asked to speak to a supervisor and it was refused. Their airfare was more costly than booking directly with Scandinavianairline. I really felt tricked as a travel agent myself. I would never go to a third-party vendor. I cannot recommend this company.
When a customer requests to speak to a supervisor, they should have transferred me instead they refused.
THE WEB SITE FORCED ME TO RESTART MY RESERVATION 3 TIMES. ALSO IT SEEMS INSANE THAT THERE ARE CHARGES FOR EVERYTHING - IE SEATS, BAGS, GETTING YOUR BOARDING PASS, ETC. IT REMINDS ME OF SPIRIT WHICH IS A TERRIBLE AIRLINE
Easy, efficient, quick and no hassle at all. Thank you for this
Ok
Could have been easier at the end!
If you don't want the extra "stuff", you don't want it! You should be able to bypass easier!
"I had an amazing experience booking my flight through Flight Network! The website was user-friendly, offering great deals and plenty of options to choose from. The booking process was seamless, and I received my e-ticket instantly. Their customer service was also outstanding—quick, friendly, and very helpful when I had a question about my itinerary. I highly recommend Flight Network to anyone looking for hassle-free travel bookings at the best prices!"
Good so far with the booking, now I need to do the travelling.
Try to contact SwissAir about my reservation and discuss wheelchair accessability and the order number that you provided does not seem to be of any use. Could make this process a bit easier.
Confirmed 1042-185-220
DEPART JFK 6/16/2025 to. ZRH - cannot find reference on Swiss Air website.
What kind of Airline is this...?
*******@yahoo.com
Traveling today is very expensive and the airlines and associated vendors are just nickel-diming customers with just additional costs.
Booked my flight on the last minute on a defined route in India from the US. The site gave me all the options and I decided my flights based on schedule which took longer to decide on my part than the process time on the site. The system processed the payment very quickly, confirmation was sent to my email first, followed by the ticket and other payment information within few minutes. Overall I was happy and it took less than 10 minutes to complete the transaction. Whoever is running the site for the airline really did a good job.
First time user- I was skeptical at first. I found the site quick, easy to navigate and my ticketing confirmation came through faster than it does directly with Airline site!
Well i was quite surprised at all the up pricing but ok thats life
I didn't like that everything EVERYTHING is extra extra extra. Even basic stuff like having boarding pass emailed to me. Terrible experience.
Not exactly what I expected. The flight was advertised for $85 but by the time I added in all the OTHER costs, i was over $200! Talk about hidden fees! Holy Smokes!
Facil acceso y confianza en la compra de los tickets para viajar a NY y Miami
I will review after I take my flight, and be happy if things run smoothly
Easy and efficient. We found the best option on this site. Better value than the airline website.
I was very unhappy about paying an additional $448.00 to get sat assignments.
You guys are a scam. You steal money. I will sue. You should reflect on all the terrible reviews of your company
Web site was easy to navigate and purchase ticket. This required to purchase, and pay were made clear in the instructions.
Answer: I have the same experience on 07/21/2021. I was on hold for 1 hour for two times and then it got disconnected.
Answer: Hi there, the promo code box is under the insurance section on the final step of the booking process. We can certainly add the code to your booking however, I will need your booking number. Can you provide? Once we have that we will issue you a refund. Have a great day. / Courtney