FixReviews 203

I ordered 2 rototiller tires from Fix.com. Their box arrived half opened with no tires in it. There were some opened packages of tee shirts of other people's orders in that box. Emailed Fix.com and tried to call them. They weren't taking calls. Other attempts to contact them also failed. Have not received any call back nor acknowledgement that they even care about getting to the bottom of this situation. It's been 15 days since receiving the open box and my email requesting action. I bet though if I placed another order they'd be on that quickly. At this point I'm not happy with Fix.com or their delivery service FedEx. Neither company responds back. I have no tires and now they want a survey rating them. Well here it is... Unless resovled, the likelihood of using them again is 0%! Very frustrating! Buyer beware!

The part arrived in 7 days, which was good despite COVID. But it did not contain an instructional manual so we did not know the electrical connection was to be put in BEFORE the drain pump, so we had to take the pump out and start over. We found out later that we could have gotten the same part cheaper with another company, and disappointed that it was made in China, since our washer was made in Mexico. We will check around next time if we need to replace it again.

The motor fit perfectly, it's a swing mount design and I could only find it here, but it's pricey to say the least, otherwise I would have given it 5 stars. I just did not want to throw out the whole compressor and get a new one. The motor works great and seems to be of good quality and I like the fact that it was made in Mexico, not China. The packaging, a cardboard box with the motor wrapped in plastic film, was in bad shape when it arrived, however, the motor was fine. They should protect this expensive motor a lot better really.

I have an old Craftsman saw that used to belong to my uncle. It is heavy duty and in great shape. The only issue was the trigger. The saw would either not work or not shut off when the trigger was released. Not ideal. I looked on and off for over a year using the Sears part number for the switch and the model number for the saw. The saw was so old (and Sears is no longer around), that I had no luck. Finally saw a switch on the fix.com site that looked like the one from the old Craftsman saw. It was actually for a Skil saw. I took a shot and ordered it. It fit the saw perfectly and works like a charm. Now the old Craftsman saw has new life.

My most recent use of fix.com was to get an ice maker kit and ice dispenser solenoid for a 12 year old Fridgidaire side-by-side ref/freezer. The ice maker just stopped making ice one day. Fix.com had a replacement kit. Their site had several customer's detailed instructions and tips to make the job easy. Done in less that 30 minutes. Replaced the dispenser solenoid too during the process. Making perfect ice again within an hour.

Fix.com website is easy to use. I was able to find the correct part with little effort due to the great website. I placed my order and less than a week I had the correct part at my front door. Fix.com was able to expedite extremely fast with fast shipping at a reasonable rate. I look at other sites that had the part I needed but their shipping rates were way too expensive. The next time I need a part I will go directly to fix.com.
Highly recommend.

Have a Bohlens tiller that I inherited from my father in law. Had old gas sitting in it for several years. Cleaned the carb, but I needed new gas line, return gas line and bulb. I also got a new air filter and spark plug and gasket that sits behind the carb. All the parts were correct and are good quality. Nice website with parts diagram. Easy to find what I needed. I would feel comfortable purchasing from this site again. Oh, and the tiller fired right up!