Fix Reviews Summary
Fix has a rating of 3.8 stars from 203 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fix most frequently mention customer service, right part and model number. Fix ranks 8th among Hardware Store sites.
Parts came fast and it what i order$300.00 job i did it for about $80.00. Thank you. You guys are on my list...
Called about delivery timing and they had part in stock where other places it would have taken A couple of weeks to get I received the part in 4 days. The person I talked to was friendly and thorough.
I ordered a part and received notification it was shipping from Minnesota on Sept 30. It is now Oct 16 and the part is still not here I live in Delaware. The part supposedly was shipped by Fedex it prob would have been quicker if they would just have used USPS, the part went from Minnesota to Baltimore sat there for over a week and Fedex now has given the part over to the USPS system so who knows when it show up. GET A BETTER DELIVERY SYSTEM, FEDEX IS NOT THE ANSWER FOR YOU.
I ordered at 10 in the morning and paid for next day shipping for a part for my pressure washer that I needed for work. Well they did not ship my part next day shipping and took my money for the shipping. I tried calling and left an Email with no response at all. Awful customer service.
I had burned up the motor in my Ryobi impact wrench and the other sites wanted almost twice as much for the motor. Then I found Fix.com where the price was low enough to make fixing it economical. Great to have my tool back, thanks
The replacement part for my dryer that controlled the heat to come on was not the same as the one in my dryer. I tried to get some info from FIX but could not due to COVID that shut down coustomer service. Also wiring info was not with part. I was going to return it but the number to do so was not with part. I was stuck with with a dryer that did not work and a $16 part with $10.50 S&H So I felt I had nothing to lose so I installed part & my a mirical it is working!
I made a purchase and during 12 days I sent many emails to know the status of the shipment and I never had an answer, I still do not receive my article.
I was looking for a casing nut for a Wilton bullet style bench vise. Hard to find and expensive when i could find it. Fix.com had it for a reasonable price and low shipping cost. My vise is repaired and back in service.
Ordered an insulation for my dish washer. It came quickly and fit better than I expected. I will us this service again should I need something.
I ordered a part to fix my LG washing machine. It took a little longer than I had hoped to come, but once it came, it was exactly what I needed and I fixed my washer easily all by myself!
My experience buying parts on fic.com exceeded my expectations. The call agent was professional and polite. She helped me confirm the right part number to fix my broken trash compactor. A great experience.
I've never had any problems at Fix. Knowledgeable, friendly, and has the part in stock. Fast shipping too.
Got a firebox for my gas grill. They had it in stock and shipped out that day. Easy to install now I will have more years with my grill. Thanks fix.com
Have used this website for 2 repairs. I Love it! I will keep coming back for all my appliance repair needs.
Shipping was super fast (I choose standard shipping), and I found everything I needed at prices comparable to or lower than other sites. Installation was very easy as indicated on the parts I ordered. I was able to fix my dishwasher and will purchase from them again. Very happy!
This was the only grill parts sight that had the part for my 9 year old Charbroil grill. Delivery was prompt. The part fit perfectly.
Excellent website for finding parts for old appliances (a refrigerator in our case). Two purchases so far. Smooth. Fast turnaround. Will be back when we need another part.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members