I'm from Virginia and this company is revoked for doing business here since February 2023 yet they still sell policies here. I took them to General District Court and won a judgement. That's all I needed to have my American Express account dispute resolved in my favor. Now I'm going to the NY State General Attorney about this company. Hopefully they will shut them down. All of their employees lie about anything and everything. All of their employees are high school dropouts and couldn't get a decent job if they wanted one. Stay clear of this company. All of the 5 star ratings are fake reviews written by their own employees and by companies who are paid to write positive reviews.
The customer service the most rude and unprofessional. I have been waiting 3 days to put someone to come out and service my dishwasher the company that first premiere supposed to have had to come out has been lying ever since Monday. 01-29-2024. They need to listen in on Customer service calls. They would not let speak to a manager or Supervisor. But first Premier Home Warranty doesn't have a Problem with getting my monthly payment.
I had a 15 year old AC unit blow out recently, not only did First Premier have someone come out same day, since it was unrepairable they expedited a new unit within 2 days.
Couldn't be happier keep up the good work!
I have been horribly taken advantage of by Vince Walker. They didn't pay the vendor, so now this contact has cost me well over $1000, while they didn't bother finishing the repairs OR paying the technician. One victim shared her story how she contacted her credit card company for a FULL refund AND filed a complaint with her state attorney general office. Because of this very determined victim she helped get them shut down. Alabama told Vince Walker best move along to another state. Please don't buy this warranty. Scam, sham, lie lie lie.
This company did not finish two claims then found out a year later they didn't pay the vendor either. We're looking into pressing criminal charges. They pay to post fake reviews, and Site Jabber why are you allowing them to keep removing reviews I leave on this site? I thought Site Jabber was honest?
This company has been good they have covered my items when I had a claim, there was no delays I would recommend them to everyone that is looking for a home warranty plan.
The customer service is unbeatable, I spoke with Frank for my microwave issue is followed up, ensure the technician will take care of it which he did, 5 stars for them!
So at first i had so much questions weather i should or shouldn't and finally I took my policy out Best decision I'd ever made, I love the way they handled my claim within 2 days my washing machine my back up and running.
Quick response and easy to work with. They fixed my plumbing problem with a day, the customer service is exceptional I'll recommend to anyone that is looking for a plan.
I'd been with other home warranty before but first premier is unmatched the customer service to the efficiency of their work, the best home warranty I'd ever come across.
I had a oven claim,I spoke with Brenda she took in the claim and scheduled my technician all this was done with 24hrs the problem was fixed the day after everything was so smooth my oven was back up and in no time thank you first premier.
I had a problem with my HVAC got my own technician called spoke James and I was approved. I am very satisfied with their speed of meeting their customers needs.
First premier is the home warranty you can rely on, they also save me a ton of money on Black Friday savings.
We are very pleased with their service. They took care of the problem quick and they provide high-quality vendors.
I just fall in loved by their work. They are so humble, I got refer from my sister and they nailed it.
This is something for peace of mind and that's why I purchased this plan and I am happy with my plan.
I have had many home warranty companies in the past, this company by far exceeds expectations. 3 claims all processed seamless. Thank you First Premier
However you still need work, they are here. I love it and cannot recommend it enough. Fist Premier Home Warranty is absolutely epic platform.
Great company they fixed my ac unit if it stopped cooling this past weekend.
All i needed to pay was my service deductible to the technician.
First premier made my life so much easier, the technicians came out and fixed my water heater hassle free, I will recommend them to my neighbors.
Our First Premier home warranty gives us peace of mind, it's an investment we'd make again and again.
Fist Premier Home Warranty has a rating of 3.2 stars from 98 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fist Premier Home Warranty most frequently mention and customer service. Fist Premier Home Warranty ranks 3rd among Home Security sites.