Filters FastReviews 520

IF the order is filled correctly and everything is IN STOCK this is an ok at best company. If they are out of stock or you return an incorrect item, stand by. First they charge your credit card when the order is placed, not when they finally ship products. As someone else stated, if you return something it will be your burden of proof that you returned it AND they received it. Even after that they have now told me it would be 3 to 7 business days for my refund to be credited for the SECOND time after I sent them copies of the delivery receiver. Lots of other options out there. I won't buy from them again.

You should change your name to FilterSlow!!! This is the worst experience I have had in receiving anything purchased online. to get from North Carolina to Florida takes 10 days, ridiculous.....

Ordered dechlorinated bath salts. Received incorrect shipment of 22 rolls of filters
Very disappointed. Should have read reviews before ordering

OK, so I installed a 3 inch Honeywell filter system and bought MERV 13 "filters fast generic" models. 3 inches wide, 20x25. I thought I was doing a good thing, protecting my HVAC and home. Well, my home is dustier than it was before I installed the 5 inch filter system. Now I read that companies will impact the MERV rating by increasing or decreasing the airflow speed during the MERV test. A filter that is a MERV 8 from one manufacturer can actually outperform a MERV 13 from another manufacturer. YES! FiltersFast is fudging their MERV numbers. The dust is my house is the evidence. DON"T BUY FROM THESE FAKES WHO MAKE A POOR GENERIC PRODUCT.

I have been buying my refrigerator filters from Filters Fast for quite a few years and have always been quite satisfied... however, the last few years, i've been disappointed. I used to receive reminder emails when my 6 month window for replacement was approaching, but not the last few times. Also, for the last 3 times I've ordered the exact same product, the price has increased approximately $10 each time! That's a huge increase. I have always appreciated the convenience, but I'm not sure if it's worth it any more.

MY ORDER WAS DELIVERED THIS P.M. LEFT AT MY DOORSTEP... THE EXTERIOR OF THE BOX WAS CRUSHED! THE INTERIOR ITEMS COULD BE SEEN... SOMEONE USED SCOTCH TAPE TO TRY TO SEAL THE BOX BUT ITS STILL A MESS... I INTEND TO TAKE PHOTOS OF THIS ATROCITY AND EMAIL THEM BACK TO "FILTERS FAST ( DAMAGED)"... lETS SEE WHAT THEY SAY... CAN'T ARGUE WITH IMAGES I WOULD BE AFRAID TO INSTALL ANY OF THE FILTERS SHOULD THEY BE DAMAGED IN SOME WAY. THIS SUCKS TP SAY THE LEAST... OH... DID i MENTION THEIR CLOSED ON WEEKENDS! SO NOW I HAVE TO SIT AROUND WITH MY THUMB UP MY A--, WAITING UNTIL MONDAY...

I have used FF for several years to supply brand-name heppa filters needed for medical reasons without complaint. In fact, I was very pleased with price (which was less than that for the same item from the manufacturer) & service. However, when I recently placed my usual order it took a week to arrive (granted it was during the East Coast blizzard last month & U. P.S. Was shut down for two days) but my home is within an easy half-day driving distance from FF's shipping warehouse and should not have taken that long. When the box arrived I found the wrong filters had been shipped. FF has a house brand filter with the same item number plus their identifier for half the cost of the brand name and that was what was sent, but the brand name price was charged. I have used the house brand filter once before and found it unsatisfactory due too poor fit in the machine, excessive noise and less capture rate. I called FF to notify them of the error and was promised immediate replacement with the brand name filter and a return label for no-cost shipping. The telephone operator was professional and as nice as could be. However, when the replacement box arrived, it contained a house brand filter again. The return label arrived by mail yesterday, almost two weeks after it was promised. Ff has still charged the brand name price for all of the filters sent. I have decided to use another supplier, even the manufacturer at a higher cost, than this company in the future. James Rogers

Purchased A/C filters, they arrived damaged, contacted FF about damage issue, no response. This was not my first purchase but will be my last!