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Eyeglasses.com

How would you rate Eyeglasses.com?
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New Jersey
1 review
0 helpful votes
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Disappointed first time customer
February 15, 2025

I would rate my experience 2-stars if not for he quality of the glasses. The time for my order to be completed took longer than expected- over a month. The lack of communication on the part of the company is poor. After 3 weeks of waiting, I called customer service to inquire about the status of my order and they informed me the frames were out of stock and that's why my order had not yet been processed. It would have been nice for them to reach out and let me know. I regret having paid the rush order free because I still had to wait so long to receive the glasses. I truly believe my phone call prompted them to push my order through because the next day, I received an email stating my order was being processed. I record the glasses 8 days later.

Date of experience: February 14, 2025
Georgia
1 review
0 helpful votes
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Good experience
January 7, 2024

Glasses as ordered.xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Date of experience: January 7, 2024
Tennessee
1 review
0 helpful votes
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Eyes
October 5, 2023

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Date of experience: October 5, 2023

Overview

Eyeglasses.com has a rating of 4.3 stars from 2,955 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Eyeglasses.com most frequently mention and quick delivery. Eyeglasses.com ranks 156th among Eyeglasses sites.

service
42
value
39
shipping
40
returns
17
quality
34
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