12 reviews for Eyeglasses.com are not recommended
These reviews are not recommended because our content quality algorithms have determined them to be less useful for users researching this business. Our content quality algorithm makes decisions based on a number of proprietary evaluation factors, and is constantly updating and improving over time. Even though these reviews are not displayed by default, they still factor into the overall number of reviews and the average rating for the business.
California
1 review
0 helpful votes

Best glass trifocals
May 5, 2025

Best glass trifocals
Cable earpieces are excellent
Perfect sizing
Quick, professional workmanship
Have been buying these for years

Date of experience: May 5, 2025
New Mexico
1 review
0 helpful votes

Love them
August 17, 2024

Always great service. Well pleased relensing is the best.

Date of experience: August 17, 2024
Georgia
1 review
0 helpful votes

Very satisfied
July 16, 2024

Great experience, 2nd time I've used eyeglasses.com

Date of experience: July 16, 2024
Canada
1 review
0 helpful votes

Replacement frames
March 7, 2024

Reveived frames as describe within the ecpected delivery time.

Date of experience: March 7, 2024
California
1 review
0 helpful votes

Great service and no issues
February 12, 2024

Delivery was great although it took time 10 days, the glasses came perfectectly with Rx

Date of experience: February 12, 2024
North Carolina
1 review
0 helpful votes

Excellent
August 10, 2023

Excellent service and product. Thank you...

Date of experience: August 10, 2023
New Jersey
1 review
0 helpful votes

Slow production
July 28, 2023

It took many weeks, but I finaly received my glasses.

Date of experience: July 27, 2023
Texas
1 review
0 helpful votes

Very happy repeat customer
June 15, 2023

This is my second order. Very pleased with how stylish they are and AFFORDABLE!

Date of experience: June 15, 2023
Virginia
1 review
0 helpful votes

Review
April 1, 2023

Good experience with the purchasing process and I received a correct RX at

Date of experience: April 1, 2023
California
1 review
1 helpful vote

HORRIBLE CUSTOMER SERVICE
July 6, 2021

Think twice before ordering glasses from this company. I ordered my glasses on 5/20 and expected them in no less than two weeks. I ordered "In Stock" frames and have a basic single vision prescription. I filled out all the online forms and entered in all the required information. 3 weeks later I get an email saying "Please provide prescription information". WHAT? That was initially provided when I ordered the glasses. So, I entered the information AGAIN and waited a few days. I sent an inquiry on their "Contact Us" email and asked for an update. NO RESPONSE. So I call them and "Customer Service Phone line is not accepting calls" It was 9:30am (NOT ACCEPTING CALLS). COMEON! I finally get in touch with someone and she told me that they had to order the frames as the were not in stock... WHAT? NO EMAIL, NO NOTIFICATION, NOTHING on the delay. Well, she said the frames came in and after "Quality Inspection", they had to re-do them (all while not receiving any updates from emails I sent asking for one). Since they did not pass inspection, they will be ready and mailed out and you should get them no later than the following Monday (since you have 1 dat shipping). Monday comes, NOTHING!. I call back on Tuesday and NO ANSWER! (Of course, because reaching someone on the phone during business hours is so far fetched right?). So I call on Wednesday and get in touch with someone and she said Thursday they will be at my door step, Thursday comes, NOTHING. At this point I am beyond frustrated and sent another email telling them I would report them to the BBB. Well what do you know, a shipping label was created on and tracking number for a Saturday delivery. I did finally get my glasses but the hoops I had to jump through and the lack of customer service and responses, I WILL NEVER order from them again. I will also tell anyone I know not to buy from them. They offered nothing to compensate me for my troubles. BUYER BEWARE!

Date of experience: July 6, 2021
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