Estripe has garnered a strong reputation for its exceptional customer service and high-quality custom-built PCs. Customers frequently commend the company for its clear communication, regular updates during the build process, and responsive support, particularly when addressing issues. However, some reviews highlight concerns regarding service delays and occasional problems with product functionality, such as installation issues or delivery notifications. Overall, while the majority of customers express satisfaction with their purchases and the overall experience, there is room for improvement in addressing service timelines and enhancing post-purchase support.
This summary is generated by AI, based on text from customer reviews
This is the second PC I get built by ESTRIPE and again, I am very happy with the purchase. Very easy to select components and create your own build. It took longer to get built and delivered than in the past but given the current situation it was fine and it was well within their expected delivery time. I had a question about the RGB Fans on the Case and they help me. Highly recomended
The price is good and there were a lot of components to pick from but after that everything is very slow and unpleasant the build time took them 2 weeks longer than it should´ve and the shipping said 4 days even tho it`s actually going to take 1,5 weeks. Also PLEASE start using any other shipping company than ups their the worst shipping company and i cant pay my VAT because of them
It's reassuring that the specification you select is verified. E.g., I initially chose a PSU with insufficient power and more fans than needed since the case I selected had integral fans. Build and delivery time felt quite long though: around 3 weeks. Also not impressed that the delivery driver felt fine about leaving a 2 grand PC on my doorstep and leaving with a knock, despite the specification to leave with a neighbour if necessary. Glad I was in.
Second PC I've had from this company, first one was excellent and this one so far is amazing. Good cable management. Visually impressive both in aesthetics and graphical power. Safely packaged and arrived in immaculate condition.
Did everything they said they would. Antminer arrived in 11 working days. Good service. I'm very satisfied. Definitely recommend it
Few days ago got my KDA miner. A little slow on the delivery timescale hence. Overall good service. Will by again
It took a while getting to me but they make no secret of that before you buy. Estripe give you the choice to add top quality components to make the PC you would be making yourself. I'd love to have seen NZXT cases like we used to but aside from that the build is top notch and I'm very happy with it. Would recommend.
Able to use the website easy, with advice on a build popping up as you go. Pc came just in around 2 weeks.
Looks good, and came safely, but the pc has had repeated issues since arriving. Estripe tech support have been quick to respond but still having issues. Hopefully a third reinstall of windows will help
These people put in the WRONG CPU cooler, a smaller weaker one and half the price, they didn't put any thermal paste on my pc and now my CPU is burned.
Mining machine we had built is amazing. A well needed upgrade. This is the 3rd time i have bought from here and will continue to do so when needed. 10/10 would shop again.
Good range of PCs, easy to build setup wanted, good updates and swift delivery. Highly recommended to all!
Ordering process was easy. Website allowed me to tweak according to my limited budget and gave me confidence the parts I chose would be compatible. Feels like I got a good deal. Tracking system keeping me up to date on order progress was a nice surprise.
I wanted a gaming laptop that would play games on the highest settings, this was accomplished at a very competitive price. Manufacture and delivery was prompt and I was kept informed every step of the way. I thoroughly recommend Estripe.
This was my first gaming PC I've ever had so I was nervous, but it's honestly amazing. It's everything I wanted in my first ever PC! It was easy and quick to do, just over a week to arrive, I got updates on every process it was going through. All in all an amazing company and product! Would recommend to anyone.
The guys helped me build a PC specific to my requirements whilst keeping my budget in mind. Very pleased.
It's been a few years buying computers from these guys and I'm always pleased with the product I get.
Good build quality but poor customer service. Was promised the balance of thermal compound I paid extra for but this was later retracted and not sent. I asked some technical questions online which went unanswered. 6-8 working day shipping became 11 working days.
Estripe has always strived to become the premiere online shopping destination for PC components and computer parts. We’re here to help you find personalized solutions at affordable prices, without any sacrifice to service.
Over the course of the decade Estripe has built a highly reputable name in the tech-focused e-commerce market. Today our mix of consumer and business solutions has earned us a place as one of the most dynamic platforms in North America—and we’re just getting started.