EricDressReviews 1,759

I was looking for my Mother of the Bride dress for my daughters wedding and trolling through endless sites, I found one on here. I ordered it (even sized up) and once I recieved it, the dress could probably have fit my 110 lb daughter. The return policy says if you wish to return the your purchase, it has to be within 7 days if it's a special occasion dress. It didn't come with a package slip or anything, so I tried to reach out to customer service. After about 3 emails, they finally got back to me telling me I can only return the dress for half price, and it would cost that much money to send the dress back, so I should consider trying to exchange (which doesn't make sense because that would cost money for them to send a new one and for me to send my old one). In order for me to even be considered for an exchange, they wanted me to send photos of the dress.
Sometimes you get a decent product from these companies, and sometimes you get dooped. I copied and pasted their return policy into a response email a week ago and still haven't heard back. This I'm sure is a tactic they use in order to make sure I am no longer within the 7 days of the return. I am now sitting on a $150.00 never worn Mother of the Bride dress that style-wise is meant for a modest older woman, but is sized for a teenager.
Save your money and buy from a legitimate company!

Like everyone else I've been scammed can we sue have not got my product and no one responses to email

I saw ad on Facebook and ordered a brown trench jacket and paid extra to come sooner... It came months later and it was so small and cheap I gave it to my daughter to put on her Doll! They make money off USA buy selling pictures and Hope

This company has terrible customer service. Stay away! It took almost a month for my products to arrive. When I received them, they looked nothing like the images advertised. I returned them but never received a refund or a replacement item. I was very patient and polite with this company, but they refused to return my emails or answer my phone calls.

I have been going back and forth with them and Canada Post which says package received but seems to have been given to someone else at Post office. Post office says it's the sender to claim for me, but they are not willing to do it, even with Canada Post having open ticket for reimbursement. FIY, this website is in China. Don't buy from this website

I ordered a sleek, soft toe athletic looking tennis shoe and received a big, hard, round toe orthopedic looking shoe. Top photos are the photos on their website. Bottom photos are of the actual shoe. Very disappointed...

This company is the worse I have ever dealt with. I ordered from them and they didn't have the merch in stock, they wanted me to replace it and the replacement I chose they didn't have in stock! So I asked for a full refund and they refused to give me a full refund, only a partial. WTF!? They quick to take your money but hard to get it back. Can't even call these crooks. Buyers, beware..

They have the worst customer service, they do not have a local number for you to call. They also advertise items that they do not have in stock, but fail to mention it at the time they take your money. I attempted to order a dress and they said they didn't have it, and to order a different style. I ordered a new one and they still didn't have it. After this I asked for my money back and they only gave a partial refund with absolutely no product. Again I cannot reach them by phone, only email.

I ordered a blazer from here that cost me $77, the website stated that the material was cotton and all of the reviews were positive. When I arrived i had the displeasure of opening the package. The blazer is 97% polyester and 3% spandex. The sizing chart did not fit AT ALL. The site would not publish my negative review. DO NOT BUY FROM HERE EVER.

I ordered a clutch to use with my dress for my son's wedding. It took 6 weeks for the purse to arrive, which was too late for me to use it and it was the wrong color. After much back and forth with customer service, I finally got the address to send my item back to in order to get a refund, but the address was in China and it was going to cost $16 to ship it back with no guarantee that it would ever even be received. I contacted customer service to see if there was an address in the U.S. to use for a return, but they said there was not. Not good customer service at all, so if there is any chance that what you purchase from EricDress might need to be returned, you had better not buy it because you will be stuck with it!

Buyers Beware this company is a Fraud From China. I bought a gift from them after reading their return policy. The item arrive and it was not as described nor the correct size. After contating them they offered me partial refund of $20 on a $100 item and wanted me to keep it. I refused. After much back and forth they wanted me to return the item to China when the item was shipped to me from California to not make it cost effective. They refused to provide a return label. It cost me over $67 to return the item back to china. These guys are fraudsters and they are being lead by a guy named Alejandro Ruiz from Carson California. This company should be investaged by the BBB and the consumer affairs of California. Avoid any purchases from this company.

After one month of ordering a sweater, they let me know it was out of stuck. I wish I had red all the reviews. Be careful with these people. On the website everything looks good to trick you.

I bought a winter coat for a gift from them last month and paid almost $40 for it go be expidited. It wasn't it still took 1 month to get to me which is outstandingly slow. Then I got the product and I loooked at the size recommendations and this coat is literally 2x smaller than it's descriptions say it should be. It does NOT look like it does on the website and in person is super cheap and ugly. I spent almost $100 with shipping on something UNWEARABLE! I am extremely disappointed and have never written a poor review for anyone until now.

Tried viewing mens styles in sweaters. Keep getting an error message. Same thing with Summerhauls. Shame. I really liked the styles!

DO NOT BUY FROM ERICDRESS! My wife ordered a sweater for me, and paid extra for it to arrive by Christmas. They send the wrong sweater, an ugly one I would never wear, and it arrived after Christmas. She has been getting the run around ever since. They claim it is just a little flaw--a completely different sweater! And they expect her to pay for the return postage.

I have been going back and fourth with ericdress to refund my money to me for 5 months and they would not please do not buy from that company i sent their dress back but cannot get my money i have begged and begged and they claim that there is something wrong with my Pay pal account and that's not true anyone buying from them be prepared to get trash for your money or you would not get your money back